I recently stayed at Berjaya Hotel in Makati, and I had an exceptional experience! The hotel's ambiance is welcoming and elegant, making it the perfect place to relax. The staff was incredibly attentive and friendly, always going above and beyond to ensure my stay was comfortable. From check-in to check-out, their professionalism truly stood out. The food at the hotel is a delightful treat! the meal was delicious, with a variety of options that catered to all tastes. Overall, I highly recommend Berjaya Hotel to anyone visiting Makati. The combination of great service, delicious food, and a fantastic atmosphere makes it a place you don’t want to miss!

It’s accessible everywhere.

I think lift takes longer waiting time than usual experience with other hotels. Reception and staff at night was a little not warm and hospitable compared to the staffs who accommodated us during our check in. We were thinking maybe because we are both Filipina and they might think we are working as bar girls or so and it doesn’t feel right as a guest who paid for that stay. ( I think they have to be customer oriented across all guests). But the staff during our check out are amazing. Just the night shift staffs

Breakfast options were fantastic every morning. Staff were super lovely and would greet you everytime they saw you.

There are only 3 lifts, and 1 was broken the whole time I was there. Several times, the two lifts would come down and be full, making us wait 10 minutes to get to the ground floor with no other option to use.

The hotel located at strategic location with many restaurants surrounding, room simple but comfortable, hotel providing swimming pool and fitness center.

There is carpet in the room, but need to clean the carpet regularly.

The staffs were reallyyy helpful and friendly, cant thank them enough for all the help! The location is also very strategic near to Halal middle east food, the hotel itself serves Halal food!

The toilet...ergh sorry the toilet is just horrible. The water takes time to subside, the shower has no extension of belt so we had to climb up the bathtub which is NOT child and elderly friendly. Pleasee Berjaya make some overhaul to your old toilets. We completed the stay because of the staffs so Berjaya you better give them raise!

The food from hotel was amazing. Great in-room service. Great location. Great price.

The elevators were broken. Only 1 elevator worked. Had to wait an hour in line just to get on elevator to get to room. We had to take 6 floors of stairs. Thank goodness we weren't on the 22nd floor.

Friendly staff, reasonable price, spacious room and bathroom, nice beds, and great location. Malls and other commercial establishments are only a short distance away.

Weak internet and slow elevators. The room looks nicer in pictures. It is clean but the carpet and towels have seen better days.

Lovely room. Nice staff. Very fancy place.

Swimming pool isn't heated and it's freezing, i don't see the point in having one if its an ice bath. I didn't request a call at 11am to tell me I had to check out at 12, I'm very aware of when to check out and thought it was annoying and I was asleep.

I like our Rooms cause it's spacious although it is old fashioned but still okay the most important thing is Clean..

I tried to use The Bath but the water is not hot enough.. so for me it's still acceptable, but for those people who like a hot bath it's just a reminder..

I like the room nothing to say except Amazing. Daily room service, changing, bed cover, pillows and towels also daily free 2 bottles water, coffee and teas. Really recommended and very affordable price, they allow me to check out late without any charges.

Nothing, because they did the good job.