The AC Hotel By Marriott Krakow made a very positive impression on me and my boyfriend. The hotel has a very well designed lobby, pleasing to the eye. The building has a wide range of facilities, such as a swimming pool, restaurant, bar and cafe. One night was enough for us to experience a little luxury 😉. The room also made a good impression, was very clean and spacious 👌.

The only problematic thing was the sheet. It was very rough, resulting in skin irritation.

Location was amazing! It was close to some tram stops which is very useful for travelling in and around the city, and there is a lovely food court opposite the hotel which is great for lunch and dinner when you fancy eating close to the hotel. Hotel restaurant was nice and breakfast was great with many lovely options, while hotel gym, spa and swimming pool were good additions. Rooms were huge and well-equipped, good AC and ability to connect your device to the TV was amazing!

I wasn’t a huge fan of the beds but obviously that is down to personal preference. My only real complaint was the room cleaning. Most of days they did not do it properly at all! They didn’t replace used mugs/glasses, didn’t replace towels or restock any items. Also they provided rewards if you chose to decline cleaning, so I declined my room being cleaned one day and no reward was provided! Quite disappointing.

The hotel was everything we expected and more, the room was big, clean and with all the amenities we needed, the same with the bathroom. We had a very good breakfast there and the drinks from the bar were also delicious 🤤 The staff was super, super kind and accommodating, even allowed us to check in waaaay earlier than we were supposed to (we arrived in Kraków very early and were at the hotel around 8:30 am which is when we were told our room was ready - the check in was supposed to be at 15. I also tried the Balinese massage at their spa which was very relaxing and released all the stress from my body. The pool was also great, no more than 30 people were allowed at once which was nice as it never was overcrowded. We especially enjoyed the 9-10 pm slot where it was adults only. At checkout we were allowed to leave our baggage in their storage room so we didn’t have to carry it around with us (our flight is late in the evening). I must say, we were never treated better at any other hotels we’ve been to. Kudos to the staff - 10/10 for hospitality! 🫶

Very clean stylish hotel with friendly staff and great facilities. We used the pool and sauna after visiting Auschwitz and was a perfect way to calm our emotions! The bar was nice with tasty craft beer, and rooms were spacious. Location wasnt too bad as Bolt taxi price to and from the hotel comes in around €4.

Breakfast cost of €17 per person was too much. Its a fab buffet, but we're glad we only did it 2 days out of our 4days stay (only because we had tours picking us up from the hotel early morning and location of hotel is too far from town for alternative breakfast) but save your money and get a cheap taxi into the old town for a multitude of better breakfast options for cheaper. I did order eggs benedict one of the mornings, and it was basic. Hollandaise sauce "drip" on the eggs wouldnt cover your small fingernail. Shower wasn't great at all, small trickle dribbles of water all spaced out too far, you'd be quicker getting washed outside in the rain for 5 seconds.

Modern well laid out hotel. Good sized room and excellent facilities. Nice Spa facilities with reasonably priced massages etc. Nice indoor pool and Sauna/Jacuzzi. Highly recommend the rooms with a terrace. Amazing breakfast choice. Great location close to tram stop. 12 minutes to Krakow town.

Nothing to say here.

Staff were wonderful and very helpful. All the food and the facilities were excellent.Hotel is relatively new and rroms are large with plenty of space. Complimentary tea and coffee were great. Local public transport was very affordable .As the hotel was a bit outside the city centre there was a lot of green around and a beautiful large park just around the corner. Great spaces all around to walk,jog, and cycle..

A bit far away from the old town and local tram line was suspended. There was only one bus (706) to travel in and out of the hotel, and even that doesn't go to the heart of the city needing a connectingtram/bus to the main station. and the route(706) gets changed depending on the time of the day!

We got upgraded to a suite which was massive with a fantastic terrasse. The room was extremely spacious and clean, staff was nice and breakfast was absolutely great with huge variety. Wellness is also nice and clean. We booked a reserved parking spot in the garage for 100 PLN/day (60 PLN/day if you do not pre-book a spot). The garage is spacious enough and although one can grab a free parking spot in front of the hotel if lucky, I would not gamble on it. The centre can be reached by bus in ~15-20 minutes. The neighbourhood is also quite green and nice. The hotel is also great for kids.

The terrasse was a bit underused (very limited furniture) despite its huge size and it was a bit dirty.

The breakfast is delightful, and the room is spacious with a large terrace offering a beautiful view. It's very convenient to be able to pay with a card everywhere, and the staff is very responsive.

The spa is incredibly small for such a large hotel; it's designed to accommodate a maximum of 30 people, which is insufficient. There are only 14 loungers by the pool, and no matter when you arrive, they're always occupied. There is a definite need for more loungers to be available.

The hotel was immaculate. I can't fault it. Staff were helpful and friendly. Facilities were great. The hotel food was 10/10. We stayed in a superior deluxe double room and it was massive! Very clean and modern, with a nice view overlooking the park. The hotel itself is situated outside the city center. You could walk to the main square in about 20 minutes/ half an hour, but instead we ordered taxis using the 'bolt' app. They are readily available, quick and cheap. Overall, Krakow has been an amazing city break and we will definitely come back. I would stay in this hotel again 100%.

Nothing! I liked everything!

A wonderful, clean hotel. Beautiful pool. Friendly staff. Everything was perfect.

The mattress in the bed was very soft, which did not provide us with the necessary comfort for sleeping. The first evening we enjoyed a fantastic dinner. On the second evening, we weren’t very hungry, so we ordered only a selection of local cheeses and cold cuts to go with our wine. Unfortunately, the platter consisted of products that were served at breakfast in the hotel, and there were no interesting flavors. All the cheeses were just different variations of Gouda. We expected a more diverse and creative selection.