Great rooms of a reasonable size with tea making facilities. The shower is really powerful and the best I have had in any hotel. We decided to have breakfast and so pleased we did as they are fabulous value for money and the staff in the dinning area were wonderful and very accommodating, providing us with nut and oatmilk when asked.

The hotel is a good 15 minute walk to the square and although I liked the walk, some of our group who are less mobile found it difficult. The hotel is on a busy road and some of the group found the noise of the trams very loud, which disturbed their sleep. Although there was a kettle and tea bags in the room, no coffee or milk is provided; n ot a huge problem as we purchased them from the shop close by.

The location is very close to the old town and all tour trip pick-ups, the staff is very helpful and friendly, and the property is very clean. Our late cab ride to the airport, which can be rather stressful and concerning in a new place, was expertly arranged by the hotel personnel. We enjoyed peace while on our excursion, which was planned for us. Without a doubt, we will return to Krakow and the Hotel Lavender, and we will tell all of our friends and relatives about it.

Absolutely no complaints about the property, we were made to feel extremely comfortable and like we were at home. The staff and facilities were brilliant.

Great location, only a leisurely 10 - 15 minute walk to the main square. Nicely decorated rooms with good facilities for a short stay. Breakfast was very good with plenty of choices available and all topped up regularly. Secure private parking nearby for about £10 a day. Overall a lovely stay and would happily stay again!

If you’re facing the road the trams can be a little noisy, but didn’t find it too much of a problem. Pillows were too soft for me but that could be personal choice. Nothing that would prevent me staying again or recommending this hotel though! :-)

Location is great - I'm very glad I went with a hotel just outside of Old Town, but near enough to walk in each day. The laundromat across the road is very helpful as there are no laundry facilities at the hotel. There are several excellent cafes/other restaurants on the street before getting to Old Town, too. The bed was comfortable, the facilities were excellent. The staff were incredibly friendly and helpful. It is a very efficiently run hotel in an ideal location. Anything you need is either provided or nearby.

The WiFi could be a bit spotty at times. Also, the room I was in was at the front of the hotel - the street is reasonably busy and the noise from the street (trams, people, horse-drawn carriages etc) does make it up to the room. Didn't really bother me but worth mentioning for light sleepers.

The location was great 10/15 minutes from the square, therefore, everything was within walking distance. The room was excellent for what we needed and the Aircon was incredible after days of walking around in the heat. The beds were comfortable yet small. Rooms were made up daily with fresh towels.

There was a funny smell as you walked in to the lobby and up the lift, luckily it did not enter the room. The beds were small and comfortable yet the sheets did not fit and I found myself without any by the morning. Leaving water was a great feature in the room but two fizzy waters when neither guest liked sparkling, everyone will drink still water, not everyone will drink sparking.

The breakfast is delicious and well worth the price, especially if you full up and don't need to go searching for lunch. The location is fabulous, just a short walk from the train station and the main drag. This is a lovely boutique hotel with excellent staff, perfect facilities for our needs (mini fridge, AC, nice shower/bathroom, smoking area if you're into that, lounge and bar in the hotel, and safe in the room). The hotel and rooms are spotless clean!

The beds were not particularly comfortable (we had a room with two twins so perhaps is dependent on the room), and the pillow (one per person/bed) was flat and firm. That said, the beds weren't a deal breaker - this is a fantastic place to stay!

Everything! From first setting foot in it we were impressed with the decor. Our twin room was spotlessly clean, comfortable beds, very roomy, fridge and a fantastic shower. Lift or stairs access. Staff were so helpful and pleasant and nothing was too much trouble, even delivering me milk at bedtime as there were no sachets. Check in/out experience was smooth. Apart from a great choice for breakfast we were too busy doing tours to eat at dinner time in the hotel. I would definitely stay there again. 10/10.

Nothing really tbh.

The breakfast was brilliant and more than we could have asked for. There was a nice mix of options such as sausages, eggs and bacon but also a range of breads, cheeses, hams, salads and cereals. The location was perfect, close to the market square but quiet. It only took us 10-15 minutes to walk to the square and through a lovely park area. The hotel provided good amenities such as ear plugs and had a mini fridge/kettle, and we were provided with fresh towels everyday. The air conditioning in the room was much appreciated as it was over 35'C on some of the days we visited. Worth every penny!

Nothing.

The location from the Old Town, and the main railway was excellent. Only a 10 min walk away. Our room was spacious, clean and well appointed. The breakfast was more than adequate with a good variety. A take away breakfast was available if you had an early start for trips etc., which was ideal.

The mattress protector was not secure and the base sheet was not big enough, so both kept riding up, making it a bit uncomfortable. This is me being fussy, but it would be worth adjusting.

We really liked Hotel Lavender, the location was great, with a quick 15-20 minute walk to Main Market Square. The staff were fantastic! They answered all the questions we had and helped us arrange a tour, as well as a cab to the train station early in the morning on the day we left. We also enjoyed relaxing on the outdoor patio with our own beverages, it provided us a place to put our feet up, or if the heat of the sun.

The room itself was perfectly fine, small but nice and clean. And even though we were on a main tram line street, we didn't notice much outside noise as long as the windows were closed. The problem was the bed. It was not comfortable at all and neither were the pillows. Time for a new mattress and better pillows. Also, time to replace the shower heads with more practical ones. The rainshower head style is not ideal for rinsing hair as there is barely any pressure.