Comfortable and spacious room. Location is simply great. The staff was very friendly and helpful. Next time I visit Krakow I will definitely stay here again!

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Great location on the main square in beautiful Krakow. Comfortable hotel with helpful staff and good value. Free bikes to use are a nice touch .

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I did not realise that this hotel is situated right on the doorstep of the main city square! What an absolute bargain it was to stay here and such an ideal location to set off in order to explore the city of Krakow. We join the illustrious ranks of Hilary Swank and Sting, who have also stayed here, and have left their autographs in the foyer. It is just a little treasure because it is so unassuming when you look at the hotel from the front. The room had a high ceiling, so gave the impression of a lot of space, and the view from our window was just amazing. We could even hear the regular trumpet call from the main cathedral nearby with the windows open, but we would not be disturbed when the windows were shut. I would also recommend the breakfasts as their menu was lovely to enjoy for the 3 days that we stayed, so enough options and variety.

The only thing that I wish we didn't do was accept the offer of the airport taxi that hotel got for us to take us back, as it was the single most expensive thing that we paid for. I had used booking.com to get my taxi from the airport to the hotel, which was fine. And i should have tried to make more efforts to learn about the local trams network.

Amazing location right on the square, and very handy for the attractions. The room was nicely decorated, and individual. Staff on front desk were helpful and attentive. We had an early trip to Auschwitz so missed breakfast, but were able to get a picnic bag, which had plenty of food for breakfast and lunch.

I think it's best to request a room with a view of the square when you book. We booked a deluxe room, and were given room 36, which didn't have a view, but were offered to 'downgraded' to a standard room with a view, although with no reduction in the price, which was disappointing. We were told we must have booked late so didn't get allocated a room overlooking the square, but this was not the case. The breakfast had a reasonable selection, with 3 freshly cooked options which were the same each day, but the buffet breakfast seemed to be sat out for a while and not regularly refreshed, so looked a little 'wilted' later in the morning.

Exceptional hotel!!! We got the room on 4th floor with a view on the main square and could literally people watch, as well as, enjoy the beauty of the square right from our balcony. The staff were pleasant. The room and the hotel have very good ambience, and even though it’s a historical building, it was very nicely renovated. The room is large, with nice furnishing, has tea, coffee, soda drinks, refrigerator, safe, etc. We didn’t get to experience the breakfast since there is ton of options just a few steps away. There is market on the square (literally downstairs of the hotel) selling souvenirs and variety of food, quick bites, as well as fancy sit down restaurants. Horse drawn carriage goes around the square. We only booked hotel for 1 night, but if I knew how amazing the hotel and the location, we would’ve stayed longer.

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Great location, beautiful accommodation, very friendly staff. Our room was amazing clean and large even by USA standards.

The location of the hotel on the main square in Krakow is perfect for sightseeing. My bedroom (double room for single occupancy) on the second floor had a grand view of the Cloth Hall, St Mary's church, the Christmas market, and the wonderfully decorated Christmas tree in the middle of the square - arguably the best view in Krakow. Despite its central location, the hotel is not noisy as it is adequately sound-proofed with double-glazed windows. Inside, the hotel is characterful, harking back to a more genteel age. My bedroom was enormous with high ceilings, beams and wood panelling. The bed was canopied and set on a platform - I felt like a queen sleeping in it! The bathroom was modern and fitted with a rain shower and a hand-held showerhead. Dressing gowns and slippers are provided along with brilliant white fluffy towels. I loved having a Nespresso capsule machine in the room - nice coffee to wake up to every morning. There was also a useful small fridge. We didn't have breakfast in the hotel. Instead, we went to Cafe Wentzl (next door to the hotel) which serves excellent breakfast, coffee and cakes.

Just some minor points: The hotel restaurant was being redecorated during our stay, so we didn't get to try it, which was a shame, but not a disaster, as the main square is full of excellent restaurants and cafes. The reception area was bijou small.

Location was awesome! The balcony in room 45 made our break for my partners 60th birthday. Every member of staff went over and above when we required directions or restaurant bookings. Thank you for a memorable stay it was wonderful! X

A make up mirror in the bedroom to sit down with as although the bathroom mirror was great for my poor eyesight, it was too warm after showering to get ready for a lady of my age :) A very small issue. Bed was a little low as I have arthritis but the above are minor issues!

If you're looking for the best view of Kraków's Main Square (Rynek Główny), I strongly recommend to make a reservation in Hotel Wentzl. The location is excellent, and although the square is busy until late night, the room itself was fairly quiet. The room is spacious, and has everything you need even for a longer stay, including a very comfortable bed. Staff was friendly, and breakfast fine.

Just a minor subjective note: The furniture and design of the interior is a strange mix of old and new. It seems as if the owners are unsure whether they prefer modern or traditional old interiors. However, this does not diminish the overall comfort offered by this hotel.

The location was fantastic, right on the square. I loved the charm of the hotel. The staff were incredibly helpful and friendly. I arrived at the hotel after midnight due to flight being delayed. I was met by staff. The restaurant was great. Food was good. Great restaurants surrounding the hotel. Very easy to walk to other attractions. I absolutely loved this hotel. As a person who didn't speak the language I felt very welcome at the hotel and very safe. I was well looked after and highly recommend this hotel.

Everything was fantastic.