These apartments are located in the city center, opposite to the Jagiellonian University. The location is really good - all sights and public transport stops are very close to the hotel. The room itself was clean, cosy and there was all needed for a comfort stay. The contactless check in/check out and all the online communication was a perfect experience for me!

This is not something that can be changed by the apartment owner. So, just be aware of that the windows go out to the street with a quite busy traffic. You can be awakened at 5 am because trams start working and cause enough noise.

We stayed in room 201, Apartment was clean, felt spacious and looked nice, we had good views and could see the castle too. 10 min walk to castle and about 10 mins to centre. Apartment had a small private kitchen area which was good as we could have snacks and breakfast things in the apartment which made mornings with a 7 year old easier, there was also a toaster and coffee machine. They include shower gel, shampoo, hairdryer etc and the shower was a decent size. Apartment was spacious and had balcony access. I was surprised that the apartment is cleaned during your stay, which was really nice and felt like a ‘hotel touch’. Would recommend staying here.

It was quite loud at points due to it being an old building and trams outside, Would recommend a pair of earplugs if you’re a light sleeper (or sleeping medication like we did 🤣) also think that supplying more than one pillow each as a standard would be good. However for what we paid the apartment was extremely good value and it was a nice stay.

Lovely room and space. Comfortable and clean! Very close to old town!!

Two nights, but only 2 coffee pods. When asked, we were told more pods would be dropped off, but never came. The next day, housekeeping could provide none because the box was empty. We missed our coffee......

Very clean. Very nice stuff- if you got lucky to get in touch with them. Possibility to use kettle to make coffe/tea. Good bed. Air-conditioning working ok. Tall walls in the room. Soap and lotion in the bathroom. Good location. Possibility to store luggage.

I didn't like the communication. Impossible to talk to a human. I didn't receive any information about how to enter the apartment on the arrival day rven though this was the agreement. I tried to chat with a bot who didn't understand when I was talking to it in Polish, but it understood my "polish" English. We had problems because of it to enter the building but we got help from cleaning personal, which we were lucky to meet randomly. Contact via messages on booking.com doesn't work. I got answers the next day or 2 days later. In emergencies you can't contact anyone. For someone who likes "traditional " old fashioned ways of communication this might be a bit problematic. For those who like modern touches ways of checking in this won't be a problem.

Very clean, really good location just minutes from the old town square. Excellent shower pressure and comfy beds. Great to be able to leave luggage after we checked out.

It was a little noisy due to traffic from the main road outside. Air con was broken so couldn’t sleep with windows open because of the street noise. The wooden floors are also a bit creaky so quite noisy when walking around. None of this was a major problem though but would be good to fix where possible.

Great location close to the downtown, very clean and comfortable rooms and bathroom, availability of kitchenet,

It was necessary to call to the reception office to get information on check in, it was not provided as it was announced, similar situation was about the check out. Apartment is just above the tram line and it can be noisy from the very early morning. As our rooms were next to the entrance to the hotel space, we have heard all who came in and left, which sometimes made a lot of noice sa well.

Great location, close by to the Old Town but within walking distance to other amenities. The room was spot on, clean and comfortable with a nice bathroom. It was super warm in Krakow during our stay however the room had air-con which was a lovely bonus. Lastly the staff were friendly and on hand to help with any questions we had. The check-in process was quick and simple with clear instructions.

Not a bad word to say. This wasn’t a problem for us but just bare in mind if any mobility issues there isn’t a lift, only stairs. Also a suggestion, a mini fridge to keep drinks cold would be great.

A great location, 5 minutes from the main square. Although no ‘living room’ there was plenty of chairs and space to congregate in 1 room. The balcony was a nice extra as we didn’t know there was one. The snowy views towards the castle from it was great! A great feature was that it included key toiletries - shampoo, conditioner, body wash and body lotion. A great bonus when travelling with hand luggage only and having liquid restrictions. Saved us searching around for some bits on the first night!

The tram outside went all through the night which disturbed us a little bit. It wasn’t excessive and it wouldn’t stop us staying here again.

Great location, lovely spacious room, very quiet at night although it was central - tram on street just outside window started early in the morning but if you're an early riser as I was that's fine

Nothing, everything was good - only issue was noise of tram from early in the morning but that mostly was fine as I was awake anyway

The apartment is in a perfect position, just outside of the Old Town. It was beautifully illuminated by large windows with view on the park. Perfectly clean, comfortable bed, good restroom. Highly recommend!

The building shakes a little when trams pass by: that didn't bother us, but could affect someone's else's sleep.