The staff was professional and knowledgeable. We are especially happy with how Ola treated us and helped us, she is very friendly and funny while still maintaining professionalism. The bed is comfortable, the pillows were nice. We had no problem with the TV, the shower is really spacious and has a fancy feel to it. The radio in the toilet (literally built into the wall) was a surprise but we had a good laugh about it. Free dental, shawing, sewing etc... kits were small but nice gifts to give to the guests.

Great location, very nice and helpful stuff, beautiful apartments. Everything was on point:)

Everything was really great! Just little things: Couch was a bit dirty, but it’s understandable that you don’t change piece of furniture after every client in places that are not fancy hotels. An apartment was beautiful, but a little dark. Which was very atmospheric, but it was hard to do my make up and we came for a concert!:) I think it would be great if there was a little mirror in a bathroom that you can take to the desk to get ready in a day light. We were an hour after our room should be ready and we still needed to wait because previous guests made a lot of mess. And we were in a hurry. But people from the stuff were great. They offered us coffee in a restaurant while waiting, longer stay and complimentary breakfast for free, so we felt taken care of.

I got the room with Sauna. Wonderful room, clean, spacious and comfortable. The breakfast was superb and coffee was nice. I recommend and will stay again.

The bathroom door was big and heavy and closed shut each time. Not a big deal but I would have liked the option to keep it open. The coffee pods are just two in the room and I needed more. there is a market just down the road to get extra water and coffee as needed so that was a good substitute

The flats are in a super nice building and they also provide tesla chargers in the car park which is for free. Staff was nice but Damijan was exceptional and super helpful and he made sure to accommodate out needs. Really recommend this place! :)

The fact that there is no staff after 9pm, I think it would be helpful to always have someone in there in case of emergencies.

Everything was perfect, I highly recommend, The staff were extremely professional and competent in helping me. Very kind and polite staff, the chef and the breakfast were extraordinary, with high-quality ingredients. If I ever return to Poznan, I will definitely book with them again. From Italy

Nothing, all was perfect . I recommend it with confidence and without any doubt.

Alexksandra (Ola?) was so friendly and gave me a great first impression of Poznan. The hotel was really clean and the room was very spacious. It had everything I needed. We were so lucky to get an upgraded and it was a nice surprise. All the staff were friendly and the breakfast was delicious. This is the best hotel I have ever stayed in, and Ola is the best among them. I think I know why this hotel is in the Michelin Guide. Highly recommended.

None

Great staff, nicely furnished room, comfortable bed. Nice neighbourhood. Good breakfast. We thoroughly enjoyed our stay. We were driving on route to Latvia and this was one our stops.

No negatives at all, it is a 50 minute walk to the old market square which for us was okay as we love walking. You can use the tram or get an uber which is cheap.

Very convenient accommodation and self check in. Nice and modern and warm room. Very comfy beds. There is a kitchenette inside and a minibar included in price. Everything what was inside the room, were very well planned (starting from lights switches, heaters, warm floors in the bathroom to wine glasses and high quality porcelain dishes). Breakfast was amazing, and it was served in several minutes, so we managed to get to the train station even though we were short in time.

Nothing comes to my mind.

1. Spacious, exceptionally well arranged apartment in terms of both aesthetics and functionality. The room was spacious enough for free movement and easy access; 2. Professional and friendly staff, especially Aleksandra - receptionist at the front desk for a professional, friendly and meticulous assistance during my stay; 3. Delicious dining; 4. Pricing - Ilonn is a bang for buck, a wonderful bargain in terms of price to comfort ratio.

Absolutely nothing!

breakfast was great; the room was great; bathroom superb. Everything really luxorious and spacious.

Stains on the coffee table in the room and some equipment that's missing e.g. coffee mugs that fit in the coffee machine (there were glasses in the room, but they were too big to fit under it). But...those are details, the experience was A+