Extremely friendly staff, always ready to help when asked. The facilities were lovely and clean. The food in the restaurant was excellent too. We had an evening meal which was well prepared and the presentation was excellent, good value for money. Our room was very clean and comfortable. The breakfast was varied and of a very high standard, great selection. We would definitely recommend this hotel, and we thoroughly enjoyed our stay there.

Absolutely nothing

The hotel was clean and comfortable, of the adequate standard for the price. The night before we used Ibis Budget in a different city and the difference in standard was notable. For example, there was a better selection of food for breakfast.

There were two hotels in the same building and we made a few times the mistake going to the wrong one (for example for breakfast) - the person on duty in the Reception did not inform us about it during the check-in.

The staff were friendly, and having parking available on-site was a big plus. The room was comfortable for a short visit.

One thing to note: Ibis Wrocław Centrum and Ibis Styles Wrocław Centrum are two separate hotels, located about an 18-minute walk apart. Unfortunately, this led to us being separated from a family member whose room was booked by their company at the other location. Also, the breakfast could use some improvement — the food selection was a bit limited.

The hotel is not really in the city center, but the location is still very good since there is a tram stop right in front of the hotel, where you have connections to all important places (old town, central station, zoo,...). The room was very clean and spacious. The staff was very friendly and helpful. The breakfast was very good and very extended, but I have to mention that I cannot rate the IBIS breakfast, this was the NOVOTEL breakfast. In the building, Ibis and Novotel are jointly located. Although there is a separate entrance (and also breakfast room I guess) for the Ibis hotel, this was not in use, everything went on in the Novotel part, I guess because of the calm period of the year. So I consider it "a free upgrade" that I got now.

Nothing :)

The hotel service was very nice! I arrived late at night, and had to wait a while for the check-in (they had nightly reporting). They offered me a free late checkout, which was nice and I happily accepted. The room was clean. I liked the mattress and pillows - they were very comfortable. Funnily, the room was close to the lift, but I didn't hear anything. And I like their green approach - water saving showers, glass bottle. Oh - I love Bracia Sadownicy, so the juice in my room was a surprise :)

Just the luggage storage room is odd, a bit messy. It would be nice to mount some shelves.

The hotel is very well located, just a short walk from the tram station and main city attractions. The room was spotless, very comfortable beds. I loved that we got access to fresh water from the fountain provided. Also we were provided with good bathroom amenities. The breakfast was alright.

It was a little bit disappointing that we didn't get face towels, just bath towels and bath mat. However the stay was great, I totally recommend this hotel.

- Friendly staff. - Nice breakfast buffet. - Environmental friendly. - Water machines on each floor. - Great initiative with the Christmas concert. - Beautiful Christmas tree in the lounge. - Amazing option to store luggage.

- Quite chaotic check-in. - One of the female frontdesk employees needs to tone down her passive-aggressiveness. - The smell in the room after cleaning is too strong. Please be aware of people suffering from allergy.

stayed here for two nights. Very fresh rooms and corridors. The room was modern, quiet, smelled good and was equipped with a hairdryer and kettle. The lounge was also modern and super nice with polite staff. The breakfast was a success. Positively surprised by my stay. About 15 min walk to the center. Will definitely come back here.

Ibis hotel turned out to be one of our faves. The hotel was located within a 10-minute walking distance from the centre of the town and if you wanted to get there faster, the tram and bus stop was right outside the hotel. The rooms were very clean and tastefully decorated. There was variety at breakfast but most of all we enjoyed and made the most of the lobby which is an attraction of its own! The reception staff was very polite and helpful! Highly recommended! we will definitely book again!

The only thing that was missing from the room was a small fridge. Given the fact that it was summer, we could use cold water.

The lady looking after the breakfast area deserves some kind of recognition for being so pleasant to all guests! She was always very helpful, always smiling, so well-mannered and friendly. Overall the hotel service was extraordinary. Me and my wife had an experience in iBIS Wrocław better than in a 5 star hotel. (We interacted with the receptionists, with the hotel maids, with the ladies in breakfast area, all of them were so nice, we simply LOVED our stay!).

We liked everything