The hotel is very nice, with a stylish interior. The rooms are very pleasant and quiet. The beds are super comfy and the aircon worked great. We liked the bathroom - two sinks and a spacious shower with plenty of hot water and a big showerhead. We didn't book breakfast so can't comment on that. The hotel is in the centre, right next to the castle and all the main streets so very convenient for exploring the town. It's also convenient for doing the Ecopista do Corgo, which is what we came for. We paid for the secure garage carparking spot (5 euros per night) which was very handy for us.

The spa wasn't open during our stay and we would have really liked to use it. Also, the room wasn't very big.

Close to the town centre. We had a small suite on the ground floor. The hotel advised us in advance that there is no view as it was at road level and the windows are all frosted so it is still very private and quiet. It was very clean and lots of room though with a separation seating area rather than large room. Great shower. There is motorcycle parking in a separate garage. Unfortunately at the moment (Sep ‘23) the access road is uneven due to facility works. We managed ok so don’t let it put you off; and when this is repaired it’s a great garage with capacity for at least 10 bikes. Great breakfast.

Nothing

Hotel was excellent value for money. Inside was well decorated and lovely. Staff were excellent and spoke good English luckily for me. Dedicated motorcycle parking seperate to the car parking, just be aware the hill is cobbled and steep but perfectly doable. Location was also fantastic. 6/6/24

Only negative I could mention is on behalf of my girlfriend who complained about the smoke alarm having a red flashing light above the bed that kept her awake. Didn't bother me.

Good breakfast choices. The room was lovely & the bed very comfortable, the location was great & the manager on duty for check-in was excellent. Would definitely recommend & will return when I'm back in the area.

The smaller carpark that were given for our motorcycles was not really suitable for heavy touring bikes - the ramp was nearly 45 degrees. There is another carpark actually under the hotel that would have been far easier to enter/exit.

The hotel is centrally situated: just perfect. We parked the car in the garage - €10 extra for two nights but totally worth it for convenience and peace of mind - and walked everywhere. The room was clean with a pleasant outlook and the bed was comfortable. Five stars for providing an extra pillow. There was a good range of hot and cold food for breakfast. The staff were super friendly and helpful.

It seemed slightly odd that a 4 star hotel didn’t have a restaurant or snack bar, only a breakfast room. On our first evening there was a tremendous thunderstorm with torrential rain. If we could have had a slice of pizza or a toasted sandwich, we would have preferred that to having to venture out into the pouring rain. The coffee machine in the breakfast room provided very poor coffee with milk - and it tasted as if sweetened. I’d rather have an old-fashioned coffee pot brought to the table by a waiter/waitress!

The hotel is well presented with welcoming and professional staff. Rooms were clean and spacious and well equipped. The hotel's location is perfect to enjoy the key attractions of the town.

You would expect the bottled water provided in rooms to be provided free of charge in an hotel of such a standard (or not at all as, this would reduce plastic waste and the tap water is perfectly drinkable). The mini bar was empty apart from water and 2 cans of coke so perhaps it would be better not to have one at all? The town on Chaves does not appear to be worth any more than an overnight stop.

Friendly staff, quality premises with a modern look and very nice decor. Rooms were comfortable, clean and tidy. Good breakfast. Central location, just next to the Tower.

The hotel car parking is very small and it is an extra charge, which wasn't obvious to me when i did the booking. Spa area relatively small, with only 4 loungers. WiFi was slower than expected for the type of hotel.

The hotel is very centrally located, perfect for a visit to Chaves and surrounds. Our room was spacious and comfortable with great views to the castle. All the staff were friendly and helpful. The wifi worked well. Worth noting that the underground car park is very tight.

Very helpful and pleasant staff. The girl on reception was great, we stopped by in the morning and she showed us where we could park when we came back. Underground parking was great for our 5 motorbikes. Very close to town but still quiet. Lovely clean comfortable rooms in a lovely hotel. Good choice at breakfast, the lads appreciated the eggs and bacon.

All good

Lovely room - amazing bathroom with backlit alabaster wall, freestanding tub, separate shower. Great staff, especially Anna at the front desk whose recommendations for restaurants and excursions were excellent. Lovely breakfast. Located right beside the castle and walking distance to everything including Roman baths and bridge..

Disappointed that the hotels spa was closed (January).