+ The fact that the Hotel is built inside the old fort. You get to stay at an historical landmark while getting access to visit a bunch of rooms. + The pool is pretty impressive. + The room was modern. Bathroom was spacious. + Everything was clean.

- The room "view" was blocked by a small construction in the roof. Pretty frustrating to have a window to a wall. - One of the windows didn't close properly. Management and security must ensure everything works properly before handing out a room. - The shower pressure was not ideal because the shower hose was leaking significantly. Again, management and housekeeping must ensure everything works as expected. - Breakfast was pretty poor. Coffee was horrible. Not a lot of fruit choices.

Forte de Sao Francisco Hotel is truly a hidden gem that we are incredibly grateful to have discovered. This place is absolutely breathtaking. Each staff member contributes to the exceptional experience, and the fabulous on-site restaurant takes it to the next level. We arrived by bicycle while cycling the N2, and we were pleased to find a secure indoor storage area for our bikes. The only downside was that we wished we had more time to fully enjoy this tranquil haven and savor additional meals. Don’t hesitate—book your stay, dine here, and thank me later!

Centrally located in Chaves within walking distance of the centre. Beautiful hotel with comfortable well appointed rooms. We had a problem with one of our motorbikes and one of the hotel staff (a lovely lady whose name I didn’t get im embarrassed to say) went out of our way to help us such that the problem was resolved and we were able to continue our trip.

The only slight gripe was the car park has very uneven stones which are quite treacherous to navigate on a motorbike….. but perhaps I need to improve my skills!!

This is simple. Great hotel. Bedroom very good for us. Have been to this hotel many times. Pool is great when weather is good. View from pool is amazing. Breakfast was first class. Evening meal was first class. The hotel is full of character and history. We will be back.

Annually we tour Spain and Portugal as a group. Of all the hotels, this was by far the best without a doubt. However, you need a good reason to visit this area. We use it whilst on route to another destination.

This is one of the loveliest hotels we've ever stayed in. It has so much character. The antique furniture in our part of the hotel was beautiful. The room we stayed in was spacious and spotlessly clean. Loved the bath and/or shower option. The staff, without exception, were charming and helpful. Breakfasts were a treat and qualty of food was so good. Pool was great and had nice snack bar.

What wasn't to like. A magnificent setting for a hotel, and a good base to explore Chaves and the surrounding area. We ate in the restaurant one evening (you have to book at reception), there weren't many other there but the food was excellent. As with other hotels breakfast is buffet style and the staff ensure that the food is refreshed on a regular basis. An interesting building in its own right.

Hotel very well located to visit the city main points of interest just walking. It is within a fortress and a lot of charm. Staff is very good and friendly. Restaurant is very good. Really worth a stay there. Breakfast is very good and well diversified.

Dustbin in the bathroom was not empty.

Top notch, spectacular, tasteful restoration of a religious monastery. Beautiful decorations and artifacts. Unique and comfortable rooms. Superb swimming pool and views down over the town. Excellent breakfast. Amazing environment.

Fabulous hotel, but the pipe linking the shower head to the mixer was cheap plastic. This meant that if you raised the shower head, the pipe folded/kinked and cut off the water flow. You could NOT stand up in the shower. Everything else about the place was superb

Fortress well restored & maintained, decor maximized with genuine pieces, the mixed styles trial with avant guard items reserves different acceptance for the final outcome. Service at the expected level. Breakfast regular as expected, outdoors are the master point, generous swimming pool toped with surrounding views.

Rooms we're spacious and well appointed, clearly a 4 star hotel with its facilities, pool, general quality of everything. Excellent offerings at breakfast. Our 2nd stay as a touring group and will return again.

very little! there was a wedding on during our stay so some facilities were not available, bar closed a little early