+ The fact that the Hotel is built inside the old fort. You get to stay at an historical landmark while getting access to visit a bunch of rooms. + The pool is pretty impressive. + The room was modern. Bathroom was spacious. + Everything was clean.

- The room "view" was blocked by a small construction in the roof. Pretty frustrating to have a window to a wall. - One of the windows didn't close properly. Management and security must ensure everything works properly before handing out a room. - The shower pressure was not ideal because the shower hose was leaking significantly. Again, management and housekeeping must ensure everything works as expected. - Breakfast was pretty poor. Coffee was horrible. Not a lot of fruit choices.

Centrally located in Chaves within walking distance of the centre. Beautiful hotel with comfortable well appointed rooms. We had a problem with one of our motorbikes and one of the hotel staff (a lovely lady whose name I didn’t get im embarrassed to say) went out of our way to help us such that the problem was resolved and we were able to continue our trip.

The only slight gripe was the car park has very uneven stones which are quite treacherous to navigate on a motorbike….. but perhaps I need to improve my skills!!

This is simple. Great hotel. Bedroom very good for us. Have been to this hotel many times. Pool is great when weather is good. View from pool is amazing. Breakfast was first class. Evening meal was first class. The hotel is full of character and history. We will be back.

Annually we tour Spain and Portugal as a group. Of all the hotels, this was by far the best without a doubt. However, you need a good reason to visit this area. We use it whilst on route to another destination.

This is one of the loveliest hotels we've ever stayed in. It has so much character. The antique furniture in our part of the hotel was beautiful. The room we stayed in was spacious and spotlessly clean. Loved the bath and/or shower option. The staff, without exception, were charming and helpful. Breakfasts were a treat and qualty of food was so good. Pool was great and had nice snack bar.

What wasn't to like. A magnificent setting for a hotel, and a good base to explore Chaves and the surrounding area. We ate in the restaurant one evening (you have to book at reception), there weren't many other there but the food was excellent. As with other hotels breakfast is buffet style and the staff ensure that the food is refreshed on a regular basis. An interesting building in its own right.

Top notch, spectacular, tasteful restoration of a religious monastery. Beautiful decorations and artifacts. Unique and comfortable rooms. Superb swimming pool and views down over the town. Excellent breakfast. Amazing environment.

Fabulous hotel, but the pipe linking the shower head to the mixer was cheap plastic. This meant that if you raised the shower head, the pipe folded/kinked and cut off the water flow. You could NOT stand up in the shower. Everything else about the place was superb

Fortress well restored & maintained, decor maximized with genuine pieces, the mixed styles trial with avant guard items reserves different acceptance for the final outcome. Service at the expected level. Breakfast regular as expected, outdoors are the master point, generous swimming pool toped with surrounding views.

I had thought that I was reserving a room in a hotel near a historic fort, but the hotel IS IN the historic fort itself, with ramparts, cannon, etc., that is listed as a national monument. It was amazing! The breakfast and dinner at the restaurant were both excellent, and the hotel is located near the town center, and is very accessible.

The beds were a bit hard, but that was the only downside to a great stay.

Rooms we're spacious and well appointed, clearly a 4 star hotel with its facilities, pool, general quality of everything. Excellent offerings at breakfast. Our 2nd stay as a touring group and will return again.

very little! there was a wedding on during our stay so some facilities were not available, bar closed a little early

My second visit here and I love this place. Great location - easy walking distance of the town and a really interesting hotel, with spectacular conversion from the old fort.

Room was fine but on the small side