We stayed at the Villa and loved it. As a couple with 2 small children it completely filled our needs as it looks like a studio with all you need. The private pool for the Villas was excellent and the surrounding areas were just as great with plenty room to walk and sunbathe - a true relaxing experience. The staff were amazing and always went above and beyond to meet our needs.

Even though I liked pretty much everything the only thing that prevent us to give 10 score was the lack of a restaurant in the property. This force you to go outside to eat every single day for lunch and dinner and the local options aren't that many. We ended up buying food at a local supermarket chain that last us for a couple of days so we could enjoy the accommodation a bit more. The breakfast is very very basic but they do scrambled eggs if you ask them to. The coffee and jams were very good.

The breakfast was absolutely tasty and wonderful. The woman who attended us and offered us eggs and espresso was very, very nice and professional. The breakfast dining area was very cool with all the stone work. We loved it. The pool was clean. A bit chilly but I took a dip anyway.

The lights in our bathroom of our room flickered. That is something to get repaired. Also the extraction fan in the lobby area of the men’s bathroom was very noisy. It needs to be looked at and corrected as well. I mention these things as areas of improvement. To take the hotel expedience to the next level as it is already very nice hotel. Also I would suggest offering some food for purchase. There are no local stores. So to eat you need to go to the next town.

The staff were AMAZING! I’ve never seen such thoughtful and helpful beings 🫶🏻not even in 5🌟hotels They looked after all my family ( all 12 ) as if we were family 😍 They deserve 6 stars 🌟 It was exceptionally clean EVERYWHERE ❤️ I highly recommend this hotel

Only because I need to Write something It’ll be cool to Put a notice on how to Regulate the temperature with AC. I know if we asked she would come and do it , but it’s so we won’t bother them. They’ve been incredibly helpful

Excellent place for families, located in a small village, really close to Fundão, it's the perfect spot for families that want to visit the region. We stayed on a Village 2 adults and 2 kids and we found lovely the comfort of the room. The price range was incredible nice for what you had. We had a nice reception with a nice method of choosing the breakfast (via small survey on the web). As a plus we were able to charge the car during the night which was one of the big reasons for us to stay here. Close to Serra da Estrela. Found the staff really nice and welcome, we booked here a weekend before, but since one of kids got sick we can't go, the staff canceled the reservation without any problems free of charge although it was one day before the check-in. Thank you Marilia for your understanding! Fully recommend great value for money.

Pretty much everything was great, nothing I can point out.

The breakfast was amazing, I stayed in a villa so the breakfast was brought to us. And had everything with high quality. The villa was really clean and new, we had a view for the garden and swimming pool that was also amazing. The property has 2 swimming pools, one for the main hotel and other for the villas but both can be used. Also had an amazing Jacuzzi, towels were provided for swimming pool and for baths. Everything was extremely clean and well kept. I took my dog and he had loads places to run and everyone was extremely helpful. the staff of the property work really hard to keep everything well clean and all the services supplied. Well done everyone.

Good Breakfast and very calm and nice location very close to Fundão for relax visiting. Staff very polite and accommodating to special requests!

TV small! For us no big deal but for people that like watching TV they will be unhappy. Easy to solve as the price of TVs have dropped a lot.

The staff friendship The breakfast quality The rooms The location

The AC noise The stairs to the reception Not having a restaurant for lunch/dinner

All the staff were wonderful, friendly and happy. Breakfast was lovely and a large choice. Easily accessible to Fundao and the surrounding areas.

The best so far on this trip. Everything was exceptional!!

Safety bar in bath/ shower

Cerca Design made my mum's birthday to be special. I can't thank enough the staff. Definitely a place to stay. Spotless clean, great location and friendly people.