1. Warm and Professional Service The staff were genuinely kind and professional throughout my stay - always ready to help with a smile. 2. Clean and Comfortable My room was spotless, quiet, and very comfortable. 3. Great Amenities I really appreciated the quality of the breakfast and the small gym, both added a lot to my overall experience. 4. Relaxing Atmosphere The whole place has a peaceful and welcoming feel. 5. Would Happily Return Everything ran smoothly from check-in to check-out. I’d gladly stay here again.

The internet connection could be better.

Everything was perfect and fair for the money. Thanks to the staff for their friendly approach. It felt good! I liked the overall experience.

2 less good aspects: a) the overall cleanliness was good, but the mirror in the bathroom was not clean and some soap or toothpaste remainings were clearly visible; b) the sound proofness of the room was not good: I got awake with the sound of the water running in the others guest bathrooms as they prepared for a new working day... Toilets flushing, showers and sink taps running, from above me and adjacent rooms. It literally woke me up before my schedule alarm.

The hotel was clean, pleasant, cozy design and a welcoming perfume and environment. The cozy, warm lights of the rooms made us feel at home and we were grateful for all the careful details regarding the rooms and breakfast. We are looking forward coming back at Santa Eufemia!

The male receptionists seemed distant and not as friendly as the female ones who were very willing to help us with everything. Also, it would have been really helpful and nice to have some vegetables at the breakfast.

One of the best hotels I ever stayed in. Perfect location and excellent facilities. Room was enormous with a large, convenient full bathroom. The bed was the most comfy I ever experienced. The pillows were an absolute dream so I enjoyed a perfect night sleep Loved the overall design of the spaces and you can see a loat of attention to detail and quality refurbishment. The buiding has parking as well and breakfast was divine, loads of variety and really nice quality food. I trully enjoyed it. I would recommend it without any hesitation and will definitely use it again if and when in the area. Loved it!!!

Nothing bad to report. This hotel is excellent

The access to the hotel was very easy. It's near the centre of the city. The parking area is huge. the staff are very friendly, available and attentive. The room was good, clean and confortable. The hotel was very clean. Good breakfast for a 3 star hotel. Good propositon price-quality

Good 3 stars hotel to stay at Covilhã

Spacious room with comfy bed. Clean bathroom. Friendly stuff. Good breakfast with plenty of choices.

For us two things: 1. Very limited parking space (but if you don't travel by car is no problem). 2. The sound proofness of the room was not good: at the room next door someone was taking shower at morning and it was very noisy, could hear everything which almost felt like having it in our room.

This is a very nice hotel. Our room was very clean, bed was comfortable, the shower is excellent. Rooms are nicely decorated. Location is good with good parking right beside. It's a 1 km walk or drive to the centre. Lidl is a couple of blocks away. Wifi was excellent. Breakfast is very good with a lot of choices and continually being refreshed.

Superb staff, comfortable room, brilliant shower, well stocked small bar, good buffet breakfast with plenty choice. Well located for accessing parts of Covilha on foot and easy to get cheap, reliable excellent local taxi service from reception for old town. We liked it and the area so much we stayed two extra nights.

Would be perfect with a restaurant. Parking may be limited but we always got a space.

So many things! This hotel is very comfortable and exceptionally clean. The breakfast is excellent with a huge amount of choice. Hot food, hams, cheeses, fresh fruit salad, yogurt, cakes etc etc. Suffice to say, I didn't need any lunch! Other good things. I was given a quiet room exactly where I asked for it (high up and at the back) and extra bedding was immediately supplied when requested. All of the staff were friendly, helpful and professional. I thoroughly recommend this hotel which, in some ways, feels more 4* than 3*. Finally, the beautiful ladies on reception always have a nice smile.

Nothing. However, just to be aware, there are not many restaurants or facilities close by and it is a 15 minute uphill walk from the railway station.

The hotel has been renovated sooner my last stay and looks very modern. Everything is new and looks/works very well. Very friendly and helpful staff. Amazing view at Cova da Beira (stayed at the 6th floor). Covilhã is also the best place to stay as it has lots of points of interest and is central to several others in the area. Also a safe haven during more intense snowfall because you never get locked in as in other locations closer to the Serra da Estrela's Torre (mountain top)