The hotel is gorgeous, the rooms are very comfortable and nicely decorated, and the mountain view is amazing. The staff was always very polite and the breakfast was delicious. The stay included a guided tour to the Ecolã factory, a couple of miles away, where we were welcomed by a very knowledgeable gentleman who took the time to explain to us the whole cycle of the wool, from shearing to fabric and tailoring. It is a great place to stay when you visit the area!

We did not like the system. No one around, food is served by the pre-filled list, that at the time of arrival, we did not think seriously . After serving staff disappeared and when we niticed there was coffee but no milk there was no one to ask.

Upon arrival we were met by a receptionist. An hour later he disappeared. We needed some assistance but there was no one to ask. An hour or more later I found him makmaking up the room next to ours. So I could ask the question I wanted to.

What can I say about this hotel? I absolutely loved everything about it! The facilities are modern and comfortable, the location is convenient, being close to both the highway and the city, and the cleanliness is impeccable. Additionally, the staff is incredibly helpful and provides excellent recommendations for places in the city. The breakfast is top-notch, with individually prepared items. All of this, coupled with a fantastic cost-to-benefit ratio, makes this stay an excellent choice for any traveler.

We had a very nice view from our room and a very big and comfortable shower. The breakfast was delicious and had a lot of options.The sauna and pool facilities were clean and we enjoyed them very much. The staff was very friendly. We highly reccomend this hotel for people travelling in the Serra Estrella area.

The hotel is located near the river, with a beautiful view of the valley and the large mountains behind it. The hotel itself is situated at an old factory building and there are some artifacts and memorabilia on display. The room was large and comfortable. The breakfast was simple but very good.

It is an old wool factory and many things in the hotel are made from wool, cushions, curtains, all the small gadgets, very tastefully done. Beds were nice and comfortable. Very kind and attentive staf. And they provide a tour in the new wool factory, even on Sunday, which js very interesting. Thank you Anthonio!

The location is great, from our room we were facing the other side of the mountain where Manteigas is located. The view is fenomenal also because of the giant window on the room. The room and bathroom are big enough and comfortable for two. The hotel itself is very cozy and clean. Also the staff are very welcoming.

Nothing really...

Breakfast was great, Location was great, Staff was great, Swimming Pool and Sauna excelent!!! They have a charger for electric cars in their parking lot... so, everything was great! :D

Everything was good, people are very nice and helpful, all the good Portuguese hospitality in one! Breakfast is so good, be careful not to eat to much :D

Clean, quiet, great views and the staff was incredibly nice.

We searched specifically for a hotel with indoor heated pool and I asked if the pool was open with a positive response. When we arrived, the pool was very cold. Disappointed about that.

Nice swimming pool, comfortable bad, cozy, warm and interesting decorated rooms, tasty breakfasts, kind, helpful people.