The breakfast was very good. The location and the gardens were great. The hotel is beautiful and very pleasant to stay with a family. The personnel was very friendly.

Dinner was quite bad and not a positive value for money, avoid eating at the hotel restaurant.

The location is amazing and super convenient. There are many restaurants options around and all services( ATM, Pharmacy, coffee shops, grocery stores, train station, etc). The blackout of the room is really good.

We stayed in one of the rooms far from main reception. The person that showed us the room took us to the longest way possible. It took us some time to find a straight way to exit. We had to carry the luggage down to main reception by stairs and then take them back to level 0. It doesn’t s make much sense for the reception to be below the stairs. The bathroom was quite old and lack amenities. Just bad quality shampoo was available. A hotel of this caliber should to provide everything needed for comfortable stay.

The beautiful garden🌴🌿🌺, very nice with -gold mosaics- salt water pool (with shower and enough beds and shadow), the huge rooms and the beautiful historical yellow palace.🤩 Very quiet 😃 Staff and cleaning ladies are very calm, kind and helpful. 🙏 Close to supermarket and train station. Close to Cascais and Lisbon. Also great Italian restaurant within 3 minutes walking. Try the tiramisu!💫

A little dark in the corridors and no signs of where the lifts and stairs were. So it is a bit confusing to get to the breakfast hall. The food-table in the dining room is not convenient and too small. I missed some salads. 🥗 In the weekend some non- hotel guests show up at the swimming pool: because the public park is next to it and you just can walk up to and into the swimming area and hotel.🤔

Liked big spacious bedroom and view from terrace, my husband enjoyed indoor pool and sauna, 5 minute walk from train station to Lisboa and Cascais. Paco de Arcos is lovely little town for a base to travel. In general we loved the hotel. The staff are outstanding and a credit to the hotel. A truly chill out hotel.

Never saw pool or pool area being cleaned for whole week we were there, bird poo and large geese poo around pool tiles!, also loads of ants.

Beautiful and authentic hotel. Delicious breakfast, spacious rooms and comfortable bed. Lovely staff. There is an old chapel inside the hotel! It is like a museum!

Clean, spacious and good facilities.

Soundproofing is an issue. You can hear your neighbours talking if their volumes is even slightly above conversation level. Noise from the corridor and issue. Compared to other hotels, fire regulations were not obvious, fire doors as breaks in very long corridors were absent, self closing room doors and no evidence of sealing strips to lock fire/smoke in or out of rooms. Ventilation in bathrooms is an issue with smells coming in from the plumbing or ventilation system.

The staff that works at this hotel is wonderful. Sofía and Joao are lovely, they did everything to make our breakfasts very pleasant and we had everything we needed. They took wonderful care of our little girl. Breakfast is very good and the service is perfect. The cleanliness of this hotel in every corner is unbeatable. Congratulations to the cleaning team because they do a very hard and excellent job. . We loved the facilities, the room and the bed was very confortable. The children's areas are very well maintained. The chocolates that leave you every day with a poem in the room are a beautiful detail. If you want to relax it is an ideal place.

The temperature of the pools is too cold, we do not use them for this reason. I would have liked a kettle in the room to make tea.

It's the second time I stayed at Vila Galé in Paço de Arcos, and it's the second time my family and I enjoyed our time there. The room was spacious, very clean, and comfortable. The staff is welcoming, kind, and helpful. We had a problem with the toilet and it was immediately fixed. Thank you for that! We had half board and we really liked the service in the restaurant even if the waiting time between courses was a bit too long. The waiters are very dedicated to clients, and I would like to thank some of them who were extremely kind and made a very good impression (even with my daughter, who is extremely suspicious!): Sofia, you are the best! Thank you for the lovely desserts at our daughter's anniversary! Also, thank you, Eduardo, Pedro e Tiago! We'll be back 😊

There's nothing I can think of unpleasant or less agreeable.

Lovely staff and facilities. Breakfast was very good. Very clean too.

QR code provision for getting info about menus (Spa etc) and associated vila gale app didn't work well for us, app seemed to be corrupted with adware/pop ups for us. Coffee expresso capsule complimentary one each on day one arrival was appreciated but day rate does not include any complimentary room tea of coffee beyond day one. 1 euro per capsule charge. Got this info when we asked not aware of it otherwise.

I am a frequent visitor to this wonderful hotel and I can say with confidence that this traditional Portuguese hotel is very well modernized and it combines history with modernity. great view. lovely breakfast. polite staff. The hotel's excellent location allows for jogging and walking along the promenade. close the best beaches.