While I did encounter a reservation issue during my stay, which was frustrating, I want to give the management and reception staff 5 stars. They went above and beyond to resolve the situation. They were incredibly friendly and professional, making sure we felt comfortable and welcome throughout the entire process. The staff's dedication and friendliness is truly the hotel's biggest asset.

- Steam room and Jacuzzi not working - This was disappointing. - Please consider putting a note outside when there are swimming lessons ongoing. This would help to avoid awkwardness for both the students and guests.

Quiet location a short ‘Uber’ ride from the Villamoura marina. Very nice friendly helpful staff there are two small swimming pools in facility one indoor. Food was fine in bar and reasonably priced our kids had chips and pizza. If you are looking for a nice quiet location to chill and relax then this would be a good option. Safe secure location. Uber ride to Villamoura Marina cost about €9 (5 people) on average and very little wait time .

There was very little in terms of evening entertainment for kids so we went to marina most evenings.

Love the villa, massive rooms, great kitchen and really comfortable beds. Very clean and great maid service. Lovely modern shower. Nice view from patio area. We ate at the sports bar 2 nights and the food was excellent, really friendly and efficient staff too.

The layout of the bathroom was a bit tricky as you had to shut the door to get to the toilet behind it, not good for mobility issues. The garden table and chairs was a bit tired and could do with an up grade. We were fortunate that it was quiet but quite close together if you had neighbours.

Food and drink in bar/restaurant was excellent as were the staff. Bed really comfortable. Outdoor pool great. Gym excellent.

Not enough sunbeds round pool. All occupied as Brown's got fuller. Sunbeds also old and not comfy. Sunbed outside villa 308 ripped and weak from age and wear. Kettle kept cutting off electric; maintenance man fixed it. No wi fi on my last day, Sunday 4th August. No corkscrew in the villas. Damp on walls in villa near window in bedroom.

I had been asked to change my accommodation the week before to a location accross the road and I was assured it was very nice so I agreed. . However when I saw it I was not happy to stay there as it was dark and dull . It was more like a building site. I relayed this to the staff in Browns and I was very impressed with how they accommodated me and managed to allow me stay in the original accommodation I had booked. The manager was especially helpful and understanding and I appreciated it very much. . I love the the friendliness of all the staff and the fitness classes are brilliant. This is my 4th time here. A perfect place to go on your own. Love it!

I liked it all - this is why I keep going back! Maybe the bar menu could be a little more varied .

It was quiet, felt safe and accommodation was perfect. Amazing staff. Good breakfast.

Other people putting towels on chairs when not there and unaccompanied children in indoor pool mainly. Could do with a few more vegetarian options on food menu & / or vegetables in general. But food was good value and tasty.

The facilties are excellent for families, indoor and outdoor pools, gym, tennis and padel courts. Villas are large and clean.

Only one complaint the remote controls for the car park gate were not very good, took many attempts to get gate open. Tried 3 different remotes.

Staff were great. Appartment was brilliant. Facilities gym and indoor pool good. Supermarket nearby. Food was excellent.

Outdoor pool could do with a little tlc. Started off the week with gluten free toast at breakfast, but last few days didn't have any.

Lovely staff, plenty of facilities and the accommodation was very comfortable and clean. The restaurant was also very nice with plenty of choices on the menu. This place is great for active people as there is plenty of sporting activities on site and a fully equipped gym and sauna.

We had trouble connecting to the Wi-Fi in the apartment and when we did, connection wasn't terribly fast. However this would not prevent us from coming back.

The facilities were amazing. The weather wasn't the best for our visit but the children were entertained the entire stay.

The options for breakfast could be changed up a bit.