- Location of the hotel is A1. You have a beautiful sandy beach right in front of the hotel. I think it is the best beach in the area. Marina is nearby for spending time in the evening with drinks, food and music. - Staff is very friendly and helpful. - We had booked a Junior Suite and the room was good for 3 of us (2 adults + 1 child) - Big balcony with a beautiful view of the sea - Multiple swimming pools (external + internal) which were very clean and well maintained. In case of bad weather we could go to the internal pool and jacuzzi area. Never a moment wasted.

- The breakfast was the same everyday and we got tired of the same selection everyday during our 1 week stay - The soap and shampoo were the same even though they were in different bottles. Would have been good to have a shampoo

Great location! Family friendly!

We had to ask maintenance to fix our washroom drains twice in our short stay. But I didn’t factor this into my rating of 9/10.

We have stayed many times in the Vila Gale Ampalius and it is always a terrific stay. The staff are fantastic, my husband was celebrating his birthday and Anis upgraded our room, which was so nice of her. On the day of his birthday they left a slice of cake and a bottle of wine on the room. Little touches like this are thoughtful and shows how attentive the staff are. The rooms are always spotless and the cleaning staff are terrific. Breakfast is buffet style and there is a chef who cooks eggs to order. Hotel is a 3 minute walk from the marina. The beach is in front of the hotel.

We had to come home.

The view was perfect. Location excellent. Room size very good. Especially liked the incorpration of a small kitchen. Room service was excellent and prompt and staff were very polite and helpful, especially in the dining area where they were always at hand for clearing the tables and offering assistance where needed.

Offering the kitchen facility in the room, would have been helpful to have a small kettle. Limited choice of meals. Due to the time we went, the main dining area was closed and the main evening menu (which was not as varied as we'd experienced before) was served in an Italian restaurant attached to the hotel. Not particularly liking pasta too much, we decided to arrange room service, which was excellent.

There was a good range of food for continental breakfast - however bacon and sausages were definitely below par for hot breakfast option. There is a station for fried eggs and omelettes which is handy as they are made fresh in front of you. Though the rashers and sausages were not great, there really was plenty of fruit, yogurt, cheeses, bread, rolls, croissants, butter, jam, puree, juices and nice coffee from the coffee machines. Also plenty of space for everyone. We were on level 9 and the lifts were very quick - you rarely had to wait more that a minute for one

Rashers and sausages - at breakfast. There was an issue with hot water running out in shower about 5.30 in the evening but we were on floor 9, so I don't know if that had anything to do with it, or that everyone was back from the beach at that time and having showers.

Fantastic location right next to sea and clean beach good view of the ocean! Very clean and plenty of facilities inside to keep yourself and kids engaged if the weather is bad. Very friendly staff especially Tania at the SPA and Jacuzzi department.

Bathroom in Suite had poor draining caused us feel uncomfortable as water during and after shower filled up in bathtub. In spite of complaining the reception confirmed the issue is resolved but not sure if they really fixed anything as there was absolutely no difference.

Breakfast - a good variety of options Location - close to the Marina ; quick access to taxis Thank you for dealing with the noise from a TV above my room .... Invitation to feedback session - regrettably missed by us as we remembered at 6.30 pm. Apologies but we would have needed a reminder ....

The fact that we had to move to another hotel on 9 May '24 for the remainder of our stay in Villamoura. Lack of drinking water for the tables at breakfast . I had to keep filling a glass of water from a bottle placed only in a central location rather than on each table Perhaps you need to ask guests to avoid using the TV in their rooms after 11 pm - as the noise prevents others from sleeping.

Fabulous location. Our room was spacious and spotless, with great kitchen facilities. Great value for money. We would highly recommend this hotel.

The bar area I felt needed updating. We were watching the football with our young son and didn’t have many options on where to sit, more because of how the area was laid out rather than it being busy. This area didn’t meet the same standards as other parts of the hotel.

Buffet style breakfast with a good choice. Location in my opinion is excellent. We booked a superior room with seaview and it was spacious and with a fab view. We have stayed at this hotel many times and always been very happy.

Sadly Puro Beach Club across the road from the hotel can be very noisy and loud especially if you sit by the pool during the day. If you shut the patio doors we couldn't hear it in the room. The hotel seems to do a a great many golf packages now and that can prove to be very noisy too.

Staff so friendly and helpful

Our. Case didn't make flight, we arrived sat, wedding on Monday, v stressful no case, I checked on sun morning had it arrived and it didn't, wedding Monday, rang airline Tues, they didn't call back, rang again Wednesday (leaving Thursday) and airline confirmed it was delivered on Sunday at hotel. We had to buy and borrow clothes, hotel apologised and said they would check what happened, very apologetic but for us v stressful week.