The king room was spacious with good light and comfortable bed and pillows. Self paid parking under the hotel was most appreciated!

No microwave in the room, though there was a frig. While the hotel is centrally located in downtown, it’s surrounded by a homeless encampment which made it uncomfortable to walk around - even to restaurants nearby. Coupon for a glass of wine at the bar and one entree + beverage at breakfast (instead of a buffet) seemed unnecessarily fussy.

The hotel was in a convenient location in the city, and as I indicated the staff were friendly and helpful. It was a lovely place.

The room wasn't very well lit, and the price I was quoted was $105/day making it a little over $500 for a 5 day stay. My final bill was over $1400 @ $155/day + multiple taxes and fees (a few meals included). I feel pretty seriously gouged in this respect.

Big modern clean quiet room, very well located hotel, for a reasonable price

Lots of drug addicts in nearby streets was sad and depressing and made us feel a little unsafe when we went out to eat.

Fantastic location: walking distance to all of the major attractions: Pike Place Market (10 minutes); the ferry terminal (15 minutes); the Space Needle (20 minutes). Abundant hot water, excellent water pressure. Quiet, efficient air conditioning, comfortable bed, clean and modern room. Competitive price. Overall, a great place to stay for a three-day, first-time trip to Seattle.

Our room wasn’t ready at 4:00 pm, the advertised check-in time. We had to wait until 4:30.

Hotel was located close to all attractions. The bed was more comfy than home.

I didn't like the bathroom door. It was a slide door with no kind of lock or latch to keep it from opening. I had to go to a different floor to find ice. The door was broken to the ice machine on my floor.

The hotel is at a great location. There are train, bus, and light rail stations within a couple of blocks of the hotel. For the 5 days we visited, we were able to walk and ride public transit to pretty much everywhere we have planned to visit.

The hotel was great; but I must say that downtown Seattle is very different from what I remember when I visited 10 years ago. There are many empty buildings, and the mall nearby had less than 40% occupancy. It was both sad and depressing seeing the city like this.

Loved the location and room size

The listing said it had a bunk bed which we needed and it did not. Also, the restaurant had terrible service. We waited forever for a table, no one greeted us, we left twice.

Location was good, happy hour was fun, breakfast was excellent. Staff helped make our anniversary celebration VERY special by accommodating our request and with wine and chocolates - so wonderful!

Parking seemed excessively expensive - especially for hotel guests. Parking pricing on the website would be helpful so guests can know what to expect upon arrival etc.

The location was excellent to transit for attending sports events , plus close to shopping , restaurants and Pike’s market!!

The check out process not customer friendly. No one could pay the night before check out.. had to all wait at 11 am at front desk area.. 233 suites checking out at same time. When travelling with a friend want to see bill ahead of time and put charges on 2 cards. Anthony at front desk was exceptionally helpful our whole stay!

We came into town for the Taylor Swift concert, so the hotel was packed. Despite what was probably a crush of guests, staff was cheerful, responsive, and dealing with a maximum-full hotel wonderfully. Checking in was easy, our room was nice, and everyone at the hotel was helpful in giving directions to the light rail and how to get to Lumen Stadium. We also had a maintenance issue with our toilet not flushing, and someone came and fixed that within 30min, we were very grateful for that. We also received extra towels and items we requested quickly and with cheer. Overall staff dealt with a huge influx of people with grace and a high level of professionalism.

We the 3 of us checked out, I left an expensive phone charger plugged in to the outlet on the left side of the desk. I quickly called within 2-3 hours of checking out and alerted the housekeeping manager of the issue, what room it was, etc. But despite multiple calls and leaving messages to the housekeeping manager over several days after that, my calls were never returned and no one called to advise me they had my item. It was obviously kept by someone, possibly the housekeeping staff, so that was disconcerting, to say the least. When someone leaves an item and calls right away after they have left, there should be no problem locating it and getting it returned to the guest.