ROOM The room was very comfortable and we had a jacuzzi bath with shower over. The room had good aircon and there was tea and coffee making facilities. The bed was large and very comfortable and view out of the windows (double aspect) were of the quaint back streets. LOCATION The hotel was right in the middle of the town and only one block from the Main Street with the restaurants and shops. There is no parking at the hotel but we drove our car to the hotel to unload (beware of the narrow old streets). However, there is parking a couple of hundred metres away and the hotel provides parking slips to put in your car (last 24 hours and costs €5). Parking is free between 7pm and 9am. BREAKFAST The breakfast is served in the cellar area (just to the right as you come into the property) and there is a great selection of items, such as bread, croissants, cold meats, cheese, hot meats, scrambled eggs, fruit, yoghurts and granola. Set us up for the day.

There is no fridge in the room if you wanted to keep any thing cool (we had a 12V cooling box that we brought in from the car and this worked as we had a mains adaptor). The air-conditioning turns itself off after a few hours so if you wake up feeling too hot in the middle of the night, it's probably timed out! The room wasn't very big but that's understandable as the property is a very old building, however, they still managed to fit a large bed into the room, which was the main thing. Just beware that many of the restaurants locally close their kitchens early, (before 8pm) and some do not open on some nights. Also I would recommend booking at most restaurants as they get full early and we saw many people getting turned away.

Comfortable and modern room with all required features - all to a high specification. Staff friendly. Breakfast very good. Great location. Possible to drop off cases by car outside the hotel even though the central area is pedestrianised. Note: Hotel should add a suggested driving route from the specified nearest car park, 3 minutes away - without this you'll drive around for a while!

Hotel wifi was very hit and miss - could not guarantee to connect when you wanted to. Limited natural light on a morning in the room, but this can be typical of town centre locations.

Overall, I enjoyed my stay at this hotel located right in the middle of a lovely village. The room was very quiet, spacious, and most importantly—clean, and the bed was comfortable. The staff were welcoming and helpful, adding to the pleasant atmosphere.

My only reservation is the modern, open-plan bathroom, which lacked a door or at least a shower curtain, leading to privacy concerns and water splashes. Thankfully, the WC was separate. It's a matter of personal preference, of course. I learned that they have a few rooms with more standard bathrooms, so you might want to write in advance with your request if this is important to you.

Very friendly staff, nice and tidy room. No problem to communicate despite my barely existing French knowledge. :) Hotel located in the beautiful historic "coeur de ville", with lots of great places to visit in walking distance (Centre Schweitzer, wineries, restaurants, etc.) and beautiful hiking opportunities. No parking at the hotel itself, but with public parking just about 3min. away from it, with a cheap parking rate for hotel guests (ticket to be bought at the hotel). Breakfast and coffee very good.

Although Booking.com states, the tourist tax would be included in the price, it had to be paid on top at the hotel. Not really a problem, as it's quite cheap (1,10 EUR for a night's stay, if I remember this correctly), but just so you know. If complaining at a high level is allowed: I would have loved another option to butter at breakfast, for example cream cheese would've been nice.

Couldn’t fault anything. Location excellent, great room, clean and well laid out. Breakfast was good with attentive staff. Had cocktails in the downstairs bar the night we were there. Close to restaurants with the staff eager to point us in the right direction. Hotel was keen to emphasise the eco credentials of the hotel.

Nothing really. Because of the small streets in the town, a view could not be expected so we wouldn’t say we didn’t like it.

The location was central to the entire town. The breakfast was delicious, the entire staff helpful and friendly, the sauna and steam room were really appreciated as the weather was cold and rainy during most of our stay. It was wonderful to come into the hotel cold and wet and use the spa facilities.

The shower and sink being a part of the sleeping Area.

Very nice rooms and extremely nice staff. We were looking for a place to eat in the evening and the young man helped and we had dinner in a very nice restaurant. The breakfast is amazing! They also provided parking for € 5 in one of the public parking spaces.

Nothing

This truly is a four star hotel in a perfect location. Everything was very modern and clean. Nice friendly and helpful staff. Hotel has and elevator. Beautiful comfortable modern room with nice bed and pillows. Parking was a short walk away and cost five Euros for 24 hours. Great breakfast with hot items. Nice value.

No Problems

Nice hotel in the heart of Kaysersberg. Second time we are staying here. Staff very helpful. Breakfast very good and a lot of different food to choose from. The homemade granola is a must!! WiFi everywhere and working well. Treatments possible bit we didnt have time for that.

Combination with the shower and the sink in the room is not the best idee. It was also a small odeur from the drain in the shower. No change of towels And theres only public parking, approx 200-250 m away

The cosy feeling, the location is right in the middle of Kaysersberg

The bathtub is literally in the middle of the room with no curtains, separated from the bathroom. No minibar. Parking is not comfortable: the free one is 10 minutes walking from hotel. Air conditioning cannot be controlled so it was hot in the nights.