It’s a gorgeous modern hotel, and the corner suite was spacious and comfortable. I enjoyed the balcony views of the surrounding hills and the little rooftop park that connected the hotel building with other nearby apartment buildings. The bed was big and comfortable. The bathroom - modern and sleek with a great walk in shower. The generous walk-in wardrobe that connected the living space with the bedroom and bathroom was a lovely surprise. I would stay again and recommend it.

A free transfer to the airport would’ve been ideal. I thought the transfer was included when I booked the hotel, but unfortunately that wasn’t the case. It’s not a big deal, but it’s one of these little things that distinguishes a great hotel from their competitors.

Everything was extremely beautiful, the quality of the room is top-notch, almost luxurious, a very comfortable mini-apartment that makes you not want to leave the city at all, encouraging you to spend a lot of time inside. Very beautiful.

We didn’t like that they didn’t give us water upon arrival. At a 5-star hotel, you expect to at least get free water. We’ve stayed at other 5-star places before, and we know the approach is usually a bit different.

The room was a whole apartment, very impressive for the price. Coffee served at the restaurant was great! Decent hot food menu for breakfast. Staff friendly. Décor nice.

No food after we arrived around 23:00, hard to order food on apps, not in English and many ccs decline. Not that much food in mini bar and NOT 24hr room service. I forgot my plug adapter too, but only USB port I could find was on back of TV and took all night to charge one device, suggest to install a couple at least in each room - for idiots like me! Reception also didn’t have any spare. I got a bit lost in the apartment, also couldn’t find the Iron for ages. Coffee machine had an additional button which I couldn’t find but reception helped. Again, idiots like me need more instructions. Missing a bar, with the atmosphere, just reception and seating area, unless the bar was somewhere else? no signs.

The room was big, modern and very clean. The hotel is in a mini mall and you have a market and a farmacy if you need something. The breakfast was amazing The parking is inside the mall and is free for the hotel. Is near the old city were you have good restaurants.

Everything was perfect

An interesting concept: hotel + mall + restaurants + terraces + residential apartments

Although I have come across the idea of a hotel together with a mall, this is the first hotel that does not have its own place where you can serve a coffee or a drink. In the restaurants that serve the hotel, anyone who wants has easy access, they are not conditioned to be the hotel's customers. Which can be unpleasant, sometimes...

Nice location with the shopping mall very close by and bus stations across the street. Rooms are spacious and clean.

Hotel felt very empty during our stay. Maybe off season. Housekeeping staff was not very friendly.

Big rooms, modern design, good location, shopping center with stores and restaurants, underground parking, good a la carte breakfast. Comfortable beds, very clean room. Slippers and bathrobes available. The staff was friendly and helpful. Good value compared to similar hotels in the area.

Sewer smell in the bathroom, shower door not closing properly, electric socket in the bathroom not fitted properly, air conditioner leaking water in the room exactly over the TV and the same air conditioner making strange noises in the middle of the night. Trafic noise coming through the windows.

Very nice location, 2-3 bus stop to down town. Hotel is part of mall what was actually fun and great to stop by. Staff is nice, some are nicer than other but will give that "language problems", in restaurants are maybe to many kids who work, they are simpatic but for 5 star you aspect more talk and service.

Bed was soft

The breakfast was excellent, meaning variety, quality and very nice presentation. The breakfast room is wonderful ant the ambiance is really warm and cozy, doubled by a discrete musical background . One major advantage of the room was the presence of the balcony that offers the possibility of breathing fresh air any time you want.

The only inconvenience was the fact that the neighborhood was in construction and the sight was not very pleasant. Of course we do not blame the Hotel Management for this.

Just Wow! Super friendly staff who organised a last minute airport pick up at 2am. Rooms are BIG with great internet (80mbps download and 100 upload tested for work), breakfast very complete and beyond expectation. Hotel as quiet as it could get inside the rooms. We dropped something under the couch and not a single dust could be found. Air Con works great. Gym is fantastic (partnership with local gym in shopping mall 30segs walking). Overall, a true 5 stars at a good price with helpful staff. Highly recommended

the ONLY thing i felt odd, and this is to just fill this review box, was asking for water bottles to reception and being told to call the room service, and when calling the room service being told to call reception. But they sorted it anyway on their own. Nothing else besides this insignificant event