I like the house keeping Special from Mr. Jakir ( housekeeping Supervisor), and the Room boy Mr. Masud Jahirul.

The nearsighted to haram.

I liked everything about the room. The room was very spacious and looked luxurious. I like how you guys sticked into color theme which makes it aesthetically pleasing. I love the bed, it was very comfy and I enjoyed sleeping very much. I also liked that mini bakery shop in the reception. I tried a chocolate cake in their and tasted fantastic! Lightly sweet, fresh and just what I like. I haven't tried the breakfast though.

I didn't like the bathroom. I think it is a bit too conjusted and not spacious at all. I don't really like the color theme of the tiles. The beigeness was not it. I think it would be better if you stick it with lighter or creamer colors that fit the room aesthetic but I really liked how you guys include all the necessities we needed in the bathroom.

Spacious clean rooms, friendly staff

The hotel is in excellent location and very close to Masjid Nawabi within 5 minutes walking distance. The room facilities are ok and meets your requirements. We stayed on the 13th floor and the housekeeping staff Masud Rana, Jewel really looked after their guests. Also the food on the 1st floor restaurant is very good. I recommend this hotel in Madina.

Al Aqeeq Madinah is the best hotel we have visited in Madinah (we have visited 4 others). We have rated Al Aqeeq the best from an overall point of view. Comfort, cleanliness, efficiency & friendliness of staff as well as its proximity to the haram proves some of its best features. We have to commend the following staff members Shahin, Mahidi and Kamrun from Housekeeping for always ensuring our room was clean and that we had the necessary toiletries, clean towels, a freshly made bed etc. A special thank you to Badr for kindly assisting us with our luggage. Well Done Al Aqeeq team for the excellent services provided.

Housekeeping staff, including Zakir and Muminul did exceptionally well.

This hotel stands out in Madinah for its efficient lift system. Although the lifts are small, the number of lifts ensures minimal waiting time, even during rush hours. The breakfast offered a vast and delicious selection, and we loved the thoughtful touch of complimentary Arabic coffee and tamar provided while waiting for the lifts. The concierge staff truly went above and beyond, from storing our bags after check-out to securing a proper metered taxi. Their exceptional service, along with the accommodating late check-out policy, made our stay even more memorable.

The room felt cramped with a king bed and a bulky armchair.

Highly recommended! Very close to Haram, as the Haram gates were just at less than a minute distance when you are out of the hotel. Very friendly staff, much appreciate the help from the reception staff and the manager Ms. Sara Al Ghamdi for reservation management, and the hotel staff Mr. Bilal and Mr. Ismail for keeping the room in order. Good selection of breakfast.

The hotel has almost everything very good and I would give 10 but there are few major issues they have. I am mentioning the positive points here. Very clean room and toilets, facilities, excellent room service and nice location to go to haram (very close), lots of elevators, good shops and food courts. Excellent room boys particularly (Jakir, Joy and Amal).

Male reception guys are not cordial at all (females were much better), hotel boy in the reception was most awful, it seemed he was the owner of the hotel and was not helping to show the parking and getting the luggage from the car. Most importantly, there was none to receive you and guide you, it seems they are careless. Parking was paid and was not clarified in the webpage and it was very expensive. Extra bed in my room was awful, it should not be in any hotel.

I had an exceptional experience at this hotel! The staff's genuine care for guests made my stay incredibly enjoyable. Every team member went above and beyond to ensure a pleasant experience. Highly recommend! 10/10 for housekeeping staff Alamin, Rajiv, Zakir and Mominul.