The reception staff was always helpful, rooms were neat and clean, breakfast was good enough for the price and location was perfect 10 mins walk from Masjid Al Nabawi. The grocery store and pharmacy are right outside the hotel which is really convenient

Pillows cause really bad neck pain and AC is as noisy as an old window AC.

The location is a 12-15m brisk walk to the Haram, during the day you need a car to get there as it is extremely hot around noon time and for the afternoon prayer 🧎‍♂️. Uber is the best choice as it’s roughly 13SR and takes 5m. If you’re in good health and shape, the walk to the Haram is pleasant with views of the vicinity and also other pilgrims descending towards the Haram. The staff of the hotel are pleasant and have a welcoming atmosphere. The hotel itself is on the main road and easily accessible, the rooms are spacious and the beds provided were reasonable, after a day of heightened activity it provided a good night sleep. Within close proximity there local shops offering groceries etc at reasonable prices & also there are a few Asian restaurants & one of the restaurant “Peshawari Moatam” has amazing food and it is very very reasonably priced. The variety of food they offer is amazing and delicious especially their signature “Chapli Kebabs” the breakfast at the hotel is nice and of a good local standard, at 9am it gets quite crowded so be in after Fajar prayer🧎‍♂️ you’ll have a seat. There is a decent coffee shop in the foyer at reasonable prices a great facility. If you’re looking for a quiet hotel with good amenities and a little bit away from the noise and hustle bustle on a budget this ticks all the boxes. We downloaded the hunger station app and used Monzo to pay for food, this was so convenient as everywhere we went there were queues of people ordering food, at one point we waited nearly an hour for our KFC order. The app is great, you can order almost anything & the best not is food gets delivered within 30-45m and it’s cheaper as well!! It is a 3 star hotel so be mindful and don’t expect more. Overall we had little issues and would recommend this as a family friendly hotel as well as suitable for all.

The hotel is a little dated and the bathroom facilities are not great. The soap etc they provide are miniatures, although we asked the staff to provide extra which they did. There was no shower door in our room and the water kept flooding the floor area. as the drain was either blocked or wasn’t open properly. The aircon is sooooo noisy and this due to being an old unit, there is no table in the room so if you order food then you have to sit on the floor.

As a starting point, this is a genuine review from someone from the UK (and therefore used to a reasonable standard of accommodation). The biggest plus points are: value for money, decent/clean room and hotel, lifts are really fast and don't stop on every floor, underground parking.

Nothing not to like. You cannot expect more than this for the amount of money paid. The only thing to be wary of is that it takes a fit/healthy person 9-10 minutes to get to Masjid Nabvi and so may not be ideal if you have elder people with you that struggle. Having said that, you can take a taxi to the mosque for 10 Riyals. When walking to the mosque, the walk is pretty much straight there however please note the road and pavement look the same and therefore you must be alert at all times.

Arabic breakfast, Staff Courtesy

It is a little far from Masjid Nabawi, approximately 1.2 km, which might be slightly inconvenient for families with children or older people.

Umrah visit during ramadan 2025. Amazing location and iftar included. So the distance is practical. When you in a rush dint go all the way up Salam Road to reach the haram gate 316. Just turn left after the mobily with glass windows then will see entrance of haram. This walk is only around 8 minutes so you can easily catch the salah. The walk is a mice walk cause you walking lass shops. Maybe 15 minute walk max. You pass the world food kiosks. We use to have suhoor here and fresh mango juice. The hotel is good. Dial 0 and they bring fresh towels whatever you request no questions asked. Rooms get cleaned on your request even daily of you want. Click the button when you go for salah then clean when you get back. Hotel clean buffet was good. Staff friendly. They take a small deposit amd give back when you leave. Hotel has a safe. This is a plus cause we needed it for passports and stuff. I'm on my late forties and chubby don't walk much in uk so appreciated the extra walking and exposure to the sun. The hotel is brilliant

It was a great stay at Zaha al munawara, room was excellent very spacy and clean, stuff are doing a great job , excellent customer service. Thanks to the stuff especially Rayan Al harbi for his excellent customer service, and his amazing help and also thanks to the restaurant stuff, they are amazing and especially the chef of the restaurant Mr. Mahamoud Al Saaydi who is taking care of customers and their needs with a nice smile. I recommend this hotel to everyone, it is near to Masjid and also very clean and people are very helpful and nice. this is the second stay for me at this Hotel ( 8days) and I will go back all the time to this hotel. the elevator is always available and all the hotel smell good, very clean. the breakfast is excellent and various. This is the best hotel I seen in terms of cleanness, customer services, location and value of the money. I recommend it to everyone. Thanks again to all of the stuff.

I couldn't find anything that I don't like all is good.

All well and they improved alot...

All good

We had a nice stay and can’t really complain of anything. The staff is helpful and courteous. The hotel is about 8-12min walk from Haram (depending on your walking speed) but a straight and enjoyable walk. Plenty of shops and restaurants around to shop around of you like. They make up the room nicely but you have to tell them to do it. A buffet style breakfast was included in the package and I must say it was amazing. You can easily split the breakfast in starter, main course and dessert. We didn’t have to eat lunch after the breakfast and it is value for money. Overall, great restaurant. Rooms are big. Bathrooms are big as well. Definitely would come back.

This was the best part of stay during my visit. The location is really good, at a walking distance (10 minutes) to Masjid Al Nabwi. The hotel staff was welcoming, affectionate and kind. A good thing was that they understood and spoke English which made the communication easy. Kudos to Muhammad at the reception desk. He has been cooperative and kind. The buffet breakfast was amazing. It was a varying menu daily offering a variety of warm dishes, salads and confectionery. In my opinion, having a breakfast included in the reservation is quite helpful as it saves our time searching for alternatives. Also I want to appreciate and thanks the staff at the breakfast area they all were generous, kind and welcoming. Kudos to the manager there. He was attending the guests by himself being generous and affectionate. Thank you all the staff, the management for your hospitality.

There is nothing as such I didn't like.

Good sized room spacious. Good staff. When you come out of hotel take a right and just walk straight about 10 minutes you will get to the mosque gate, when you are getting towards mosque the final block and last shop on your right there is also a money exchange shop which has good exchange rates. Nearby there are a few gift shops, pakistani restaurants, next door also a laundrette if you need to wash and iron clothes 5 rial each piece. If you are coming or going to the haramain train station pay 50 rial maximum each way (when you come out of train station taxi drivers will say 100 rial, do not pay 100 they are trying to charge you double). Would book this hotel again in future. Breakfast was good, it starts at 6am and i would get back from fajr at the mosque at this time, and it would not be busy at this time.

First time i have had to pay a deposit at a hotel. Deposit was 200 rial, i paid the hotel cost and the 200 rial deposit using card. When leaving they give 200 rial deposit back as cash (about £43), i thought it would just be returned to card, but they said no only given back as cash. So then you will have got 200 rial cash when checking out which you might not need in cash if you are leaving the country after Medina. Air conditioning is loud, but it was like the one in Mecca hotel that was also loud, so may be a similar thing with Saudi hotels