Myself and my husband stayed here for 3 nights and loved every minute of it. In our room were some treats for my husbands birthday left by the lovely Mustafa. We upgraded our room and it was lovely (I was hoping for a free upgrade :). The bathroom was lovely, bedroom lovely and beds very comfortable. The location is top class. The bar is very cool and has a great vibe. We had many enjoyable times sitting outside at our M&C comfy seats. The breakfast was OUTSTANDING. I have never had a better breakfast. The hotel lobby was so lovely to sit and chill in.

Nothing - maybe a free upgrade as it was a very special occasion but we did receive some nice goodies instead.

This was our third visit to this hotel, we enjoyed our previous visits so much we decided to visit there again to celebrate a Birthday. The hotel actually exceeded my already high expectation. The staff were very helpful and polite, that is all of the staff from the front desk through the serving staff and the cleaning teams. Breakfast is exceptional, the best we have had in any hotel in which we have stayed. The spa facility is first rate and the staff there are also really friendly and helpful. he hotel is very well located for all the tourist and cultural sites. Although we have seen pretty much most of what there is to see in Berlin we will probably return just so we can stay in this hotel again.

One very minor gripe would be that there were no USB charging points in the room, I only write that so there is something in the negative box.

The hotel is very well placed for exploring Berlin, close to the main sites and good transport links. Breakfast was varied and good quality - loads of choice. The room (superior) was spacious with good bathroom. Didn't have time to use the spa facilities.

The only downside was that I had requested a twin room in my booking (deluxe room) as was travelling with my son. At check in I was advised that all the twin rooms were occupied but offered upgrade (at a charge). The duplex room or junior suite options were too expensive and in the end they offered a superior room and put in a roll-away bed which was fine. I was a bit put out that they still charged an additional 20euros per evening. I think this charge could have been waived. I think the booking page on Booking.com should be clearer about this.

The staff were excellent, super helpful. Nice breakfast, good choice. The location was good, not far from the main sights, plenty of restaurants around.

I didn't realise that we could hear people above us flushing their toilet (it was quite noisy). Earplugs were useful. It would be nice to have a Nespresso coffee machine in the bedroom and more choices of tea. There was not a single tea packet of mint/chamomile. Also the coffee cups provided are for espressos but if you want to have tea there is no mug available in a decent size. We also found that the cleaners tried to get in our room twice in the morning when we were checking out despite the fact that the DNB light was on. We checked out at 12 but I guess they might have expected to see the room empty before that. It would be nice if reception would communicate which rooms are available after checking out.

I loved the facilities that were present. Everything we used was tidy and efficient. Beds were comfortable and pillows were amazing ( some pillows are either two hard or too plump however these were bang on. I loved the honey at the breakfast buffet as it was fresh and very tasty .Great accommodation

My two complaints were the fact that there was no pool and no sausages in the breakfast buffet however these are only minor complaints and I can recover from these. Other than that there are no other complaints. Also the elevator felt a little dodgy but I survived so it is ok

The restaurant breakfast was extensive, and the chef would make anything that was not available at the buffet (omelets, eggs benedict, etc.). This area turned into a steak house in the evening. This is a venue that shouldn't be missed. The dry aged rib-eye was one of the best steaks I have ever had. The room had everything that was necessary. It was a little tight on storage but manageable. The internet was very robust. The location is around the corner from Museum Island and Humbolt University which were main attractions. The front desk, especially the concierge, was exceptional. Their local knowledge was extensive.

This is an across Europe thing. I hate duvets as they are always too short and easily pushed out of position during the night

Great location, close to all the main attractions in Berlin (15-20 mins walking distance). There is a direct train from the airport (journey time 30 mins approx) and the hotel is a 10 min walking distance from the station. The room was of a good size, clean and the bed was comfortable. I felt well rested during my time in Berlin which is important if you have been sightseeing all day. The bathroom were well equipped and all the staff was really helpful. Would stay here again without hesitation.

Nothing.

The Titanic is a beautiful hotel in a central location in Berlin. The city has an excellent public transport network and the hotel is very well connected to this network. The facility is luxurious, the staff knowledgeable and friendly and they have a ‘concierge’ deserving of the name. The breakfast is rich and very varied, served in an equally luxurious room. I got the impression that the spa was also very interesting (but I didn't have time to try it).

The room was not up to the standard of the hotel, the furniture is a bit dated but still very comfortable.

Breakfast was exceptional; huge variety of food, the staff were very attentive and always remembered and asked us if we wanted our usual hot drink. Spa was excellent: the best massage I've ever had(and I have a lot)! Room was very spacious and very clean on the first day. Location was very good in terms of sightseeing: stations close by which made it easy to get to different historical places.

Dinner choices were limited to mostly steak and pricey. There are plenty of upmarket restaurant with better food choices. At the beginning, the room was not clean thoroughly: dirty cups, empty boxes, bottles left. In the end I complained and the hotel apologised and sent someone else to clean our room, which from then, was spotless.

Everything!!! Location was central, breakfast was amazing, rooms were clean and gery comfortable, and above everything, the staff were fabulous… so helpful, so kind, so accommodating! Without doubt the best city hotel I have ever stayed in, and we have travelled globally to only 4/5 star hotels. Katheryna on reception do helpful and lovely, Paula Klauwitter helped to get a late check out, so friendly and helpful!! The concierge Stephen Stockle took the time and effort to draw on the map for us route to certain sites. He was amazing and reassuring!! And Mirrielle at the spa was our friend for the 3 days, always welcoming, informative and sooo friendly on each of our 3 visits to the spa. What a magnificent hotel, with magnificent staff!!!

Every single thing!!!