The apartment room was very spacious and comfortable. The kitchen had all the necessary utensils. The bed was comfy. I didn't know there was a pool but next time I will stay there again and take my swimming costume. The staff were particularly cheerful and helpful.

The breakfast wasn't so great, the fruit was not ripe and there wasn't as much choice as other hotels we have stayed in but as we were in an apartment room, we bought food and had breakfast in our apartment which was a perfectly nice thing to do.

Breakfast was fine and is help yourself so have as much as you like. Location was ideal for us as near to some of the sights we wanted to see. Car park is quite small but there is a public one close by, we were lucky and got into the hotel one Rooms are large and loads of space.

Did not like the fact that you could not eat in the restaurant during the evening so you had to go out. Also the bar was closed as the staff were all ill, which is not nice for them but it also impacted on our holiday too. We picked the place because it advertised the facilities so be prepared to go out each evening and I advise you to book where you want to eat.

It was really good being able to cook with full facilities including a dishwasher. The washing machine and dryer meant we were able to travel light The beds were comfortable with good linen The staff were brilliant - they were helpful and professional There is so much to see and do close by.Having a Lidl for shopping and a lovely Chinese restaurant made eating very easy

The kitchen was missing a few basics- oven gloves, chopping board and a measuring jug The lighting in the lounge was not great even with free standing lamps Spare blankets would have been useful though the heating was certainly good

Faduoa was VERY helpful to us when my husband reported his lost cellphone. On her day off, she actually dropped in to help with a money transfer, to repay the kind gentleman for returning the lost cellphone through courier service. (The person found the phone on a train heading out of Germany). It was a HUGE relief to receive that help in a country where we didn't speak the language and had no knowledge of the banking system. As well, when we checked in to the hotel, Faduoa advised us that grocery stores would be closed the next day (Sunday) and pointed out the nearest store to buy drinking water, etc. for our apartment kitchen. That was really useful info.

Just a small issue - the cleaning crew who dropped in a few times during our 7 night stay, could have taken away the recycling items we left on the kitchen counter. By the end of our stay, they were piling up. They left the bathroom light on several times - a waste of energy for the hotel. We always turned off all lights before leaving the apartment.

Excellent location just 5 mins to Lidl supermarket and the 200 bus. Also, justv15 mins walk to museum island, Potsdamer Platz, Checkpoint Charlie etc. Very friendly and helpful staff, especially Laura who was great. Very clean, spacious, light, great bathroom and kitchen and very secure. As the TV is in German language we asked for a Fire Stick so we could watch Prime and Netflix. Great balcony. Highly recommend.

Would have appreciated some basic condiments and cooking oil.

We stayed in a one bedroom apartment which was spacious and comfortable. The washing machine and dryer was a handy edition. The buffet breakfast had a good selection. It did get busy and sometimes there were not enough tables and chairs to eat at, so you had to use the comfy chairs and low tables. Staff were friendly and helpful. Location - walking distance to checkpoint Charlie and the train / underground station. When we were there, there was a lot of road works outside, but we used the underground car park which was a good addition.

Nothing

Room was spacious with separate bedroom and balcony off the living area. Sofa was comfortable. Kitchen was reasonably well equipped. Window was able to be opened in the bedroom and lounge area to let in fresh air. Relatively close to most sightseeing and Lidl and Rossman stores close by. Bedside tables a good size with nice lamps. Room refresh every 3 days but you could ask for a clean every day. I would stay here again if I was ever in Berlin again.

The fridge door had to be lifted up to close it. The kettle lid fell off but was easily rejigged…but needs replacing. The water pressure in the shower could have been a bit stronger. No room service, but downstairs has a buffet breakfast for a fee and happy hour.

Excellent location. Professional helpful staff, each and every one we came into contact with. Spacious comfortable apartment that was well equipped, warm and cozy. The bed linen was superb and beds v comfortable.Very good value for money. I would recommend and stay again next time I visit Berlin

Temperature of the swimming pool on the cool side. The price for breakfast is a little steep but optional

Very nice central property, about a 5 - 10 minute walk to check point Charlie where you can get the hop on hop off busses, and about a 30-40 minute walk from the Beandenburg gate. Friendly staff and a lovely pool.

Disappointed that the bar and restaurant were closed whilst we were there and we weren’t informed about this before arriving! I was looking forward to dinner and drinks but due to work we couldn’t go. The rooms were lovely, maybe needed a little tlc, part of the shower broken, bedside light didn’t work but all in all a very nice room (apartment)

Location was excellent only 6 min walk to the Underground and easy walking distance to shops and restaurants. The staff in reception were very helpful and accommodating particularly when checking in the receptionist Faswal made us feel very welcome and took time to tell us all about the accommodation, nearby sights to see and even on our last day asked which airline we were travelling with and promptly told us which Terminal. Whenever we asked we were given additional towels etc - a great reception team. The swimming pool was an added bonus with gowns, slippers and towels provided and when I asked at reception how long the pool was Faswal went away to check it was 17 m. The cleaning staff were also very pleasant.

Liked everything