Staff were excellent, very helpful & accommodating. I do not eat breakfast early in the morning so was expecting to just miss out on the free breakfast, but the staff allowed me to order later with no cost. They also helped me book a trek & gave me food to take away when I left. Rooms are a tad dated but incredibly clean & spacious, also hot showers. great location with a lovely view of the lake

The WiFi on the 3rd floor was sometimes glitchy but the owner reset it upon request. (Perfect in the 4th floor though) The room was also abit moist during the rain so my clothes did not dry but that can’t be helped

This hotel is a fantastic find! We reached early in the morning at an odd time - 5:30 am, but the staff helped to check-in quickly. The entrance to the hotel is surreal. Our room had a wonderful view of the lake and was very clean. The heated bed kept us nice and cozy in the cold December weather. The host and staff are very welcoming and friendly - lovely people. Breakfast was warm and delicious every morning. The location is perfect for everything - food places and marts are nearby AND is good for catching the monorail to Fansipan at Sun Plaza station. As we left, the staff packed us some bread and fresh fruits for the road. The host also dropped us to the bus stop where we took the bus to our next destination. Oh, I miss this place already! Our Best wishes to you and your team Sapa Lakeview hotel and lots of love from India! Highly recommend for a relaxing stay!

We loved it, no cons.

The room was very clean and spacious. Everything you could wish for was there. But the most important thing I have to say is about these wonderful people working there🫶🏻 I fell sick during my stay at the Lake View Hotel and they were the absolute best. Not only did they make me a hot water bottle in the middle of the night, drove me to the hospital and picked me up again, they even came by the hospital to look after me and brought me some snacks. they took care of me like I was part of their family. They brought me tea several times a day to my room and made sure I stayed until I was healthy again. I could have not imagined staying somewhere else during this time. Much love and gratitude to you, i will be forever thankful

Perfect location overlooking the lake, close to the busy town. But not too close. The staff were friendly and accommodating. Facilitating a late arrival after a night bus. We initially booked for one night and ended up staying 4.

The room was a little tired with some power outlets not working. But for the price and location was fine. It was clean.

Staff very helpful with sightseeing tips. They are also kind, letting me rest in an available room while waiting for my overnight sleeper bus to go back to Hanoi. Location right across from Sapa lake offers fantastic views, many nearby food options, and Sapa market.

The lake view was nice. Nice simple breakfast. And easy location to wander.

My towel wouldn’t dry, that’s about it

The service at the hotel was excellent, really nice people, taking care of you. They really make you feel like at home. Really recommended! And the views of the lake are amazing, specially at night with the fountains and lights

I had a comfortable room overlooking the lake. Very nice. I ate at the hotel and the food was good. The family running the hotel were friendly and helpful.

the location is nice

Location. Staff. Laundry service.

Room could have been a little cleaner on 1st day.