Lovely hotel, extremely well located. We were across the road from a huge park which was set for a festival with a huge stage & pop-up tapas bars. A short stroll behind the hotel brought us into the older historic part of the city which was absolutely gorgeous. There was an incredible buzz about the place without it being too busy. We loved Burgos & this hotel just added to the experience.

The rooftop bar was very busy & noisy (but it is a city centre hotel & there was a festival on - maybe I'm just old & grumpy...) We went back down to the lobby where it was much quieter...

The hotel is very well located to enter Burgos by car. The room was very new, very well cleaned and bathroom as well. It takes you 5 minutes max to get to the heart of Burgos walking. We were there on a night when there was a lot of music or a kind of festival, crowded but all very nice ! We left around 5 in the morning to return to Belgium, and the guy at the reception desk was very helpful and professional to explain how to exit the garage. For Burgos this is the best option, we will surely return to take breakfast next time !

We read all the reviews about the parking and they are true :) As we arrived around 8pm, the parking was already full and we went to -3 or so to park, it is good to be with 2 when you park because you will need somebody to check. Not easy but happily we had the parking ! Still we would pick the hotel again.

Location, large room, very comfortable bed & pillows, spotlessly clean, lots of hot water, great choice of food at breakfast. Super helpful friendly reception staff. Quiet.

Evening menu very limited for a ‘proper’ meal and they seemed to be very short staffed the night we were there. (For breakfast, the total opposite - great choice & lots of staff). Shower over bath, had to be careful not to slip. As you cannot book parking in the hotel’s underground car park in advance, we had to park our UK registered car in an open public car park on the other side of the river. We did however move it early the next morning into the hotel’s car park.

Second time I've stayed here - my wife was super impressed by the size of the room, plenty of space to chill out. Only 10 minutes walk from the older quarter of the city - great to be there on the night Spain won the European Football tournament. Safe parking under the museum on the other side of the river - the staff were great at not wanting to put my car in their much smaller car parking area.

Only issue was the beeping of the pedestrian crossing you could faintly hear when the windows were closed.

The hotel had secure underground parking which was easy to access. We were allowed early access to our room, so we could make the best of our time in the adjacent old town of Burgos. The staff were extremely helpful with all aspects of our stay and local knowledge. They also made our external restaurant booking. The room was large, comfortable and the bathroom had a separate bath and shower, plus two handbasin's. Everything was was immaculately clean. I would not hesitate to recommend this hotel and I certainly intend to stay there on my next visit.

Nothing

Hotel was in a very good location for all the major sites. Restaurants were also close to the hotel. Room was large and very comfortable - it had a bath and a separate shower. Breakfast was very nice with plenty of choice. We were also able to book a car parking space in their garage underneath - which had a lift that we could take straight to our floor.

The hotel is located very close to the old city and so was in a good place for tourism. It was easy to find. It provided a good breakfast and good recommendations for dinner. Good WiFi and decent TV.

It admitted that its parking was not easy but there were local public car parks nearby which were not expensive and were easier to get into.

The location was fantastic and the staff couldn't have been more helpful. We asked to change room as the one we had been allocated was on the front, facing the street and as there was a fete going on there was quite a lot of noise. The reception staff managed to find us an alternative room, despite the hotel being very busy. They really went above and beyond.

Spacious room with comfortable beds. Ventilation in the room is great. Breakfast staff is working really hard. Good food in the restaurant.

Talking to your colleague when you are checking in your customer is very unfriendly/unwelcoming. Ventilation in the bath room could be better. Breakfast room is a bit crammed. Toilet hard to flush.

Clean, efficient and polite staff. No fuss and provides whats needed for a stay in the city. Very centric & literally a minutes walk from the centre. On site secure parking perfect.

I cant really fault the hotel. If i had to suggest any improvement it would be that theres no basic items for a tea or coffee in the room.