Canr fault the hotel. It was extremely clean. Pool area was nice. Food was really nice too and my husband enjoyed the food (and he's picky) I would 100% stay here again. We went out of season. So the car hire was vital. We used the hotel as more of a base. So we could explore the beautiful iSland

Maybe a bit of music around the pool? But other than that nothing bad to say at all. Workers work very hard. And the cleanliness is 10 out of 10.

Located just outside of Heraklion, having a bus stop in front makes hotel's location great for travellers via public transport. But what is more important is the staff who are there to greet, offer and help the customers. I asked some specifics prior my arrival and was answered accordingly. After our checkout we stayed a bit more in the hotel area, treated as guests till the last moment. Not to mention the scrumptious variety of foods served during breakfast, lunch and dinner. Rooms were also big, having amenities and comfortable beds and pillows.

The beverages were all draft so we opted for bottled ones that served our taste. One remark that is easy to solve - there was no water tank/dispenser in the restaurant so one has to wait for the bar in line for just water. Corridors are not well insulated so you depend on your neighbours to have a quality rest (you can hear running, shutting doors, etc. but that is more on the visitors)

We took all-inclusive with our 3yr old. The food was ok, lots of varieties and different meals, one soup per day, salads and sweets. The fruits could be better and probably more available at the pool bar for eg. Staff is great, also the hygiene. The room is cleaned every day and they change towels and sheets regularly. Everything is super clean. The location of the hotel is great, next to the bus stop, and going to the Heraklion is super easy, there are buses every 10-15 minutes. Even visiting Knossos is super easy. The beach is close and there is a beach bar with sun umbrellas and beds, free of charge (only drinks to be paid).

There is only one place to take liquids during meals and it can be crowded. So, even for a glass of water, you have to wait a lot. My suggestion would be to put bottles with water or soft drinks so guests can serve themselves instead of waiting in line. Also, drinks are being served from the same pipe, so the water tastes like whatever is served before.

It's very good located. You can easily take the bus from the airport (3€/pers) and the bus station is right next to the hotel. The beach is very close, about 5 min walk and the view is stunning. The rooms are very clean, the towels are changed daily and the stuff is very kind. The food is tasty and it's always enough for everybody. If you want to visit other great beaches I would recommend to rent a car and there are plenty companies right next to the hotel. Everything was amazing and next year we will definetly be back at this hotel.

The hotel staff was super nice. They handle my family professionally. The beach was very close. The food of the restaurant was good quality, delicious and fill immediately the missing ones. The location is perfect, between the airport and the hotel (for 1.6€) there is a direc bus line (go through the old Town of Heraklion). From the room we have a lovely view of the sea and mountains. The beach was huge, you kac walk miles in the sand without any barrier. Near the hotel there are many gift shops, restaurants, supermarkets.

The closest narov way to the beach was a bit dirty (but that is not a part of the hotel).

Very well managed. The staff is exceptional. Special thanks to Irini. She made our stay feel like home. The buffet was very good. Many types of delicious food to choose from.

The food was very good but More types of fruit would be nice

Perfect location, wonderful staff, tasty meals, clean rooms. Would recommend a thousand times.

Everything was clean. Every day room was cleaned and we became fresh towels . Food is great and always good served. Everybody are so friendly and nice. We must to give 5 stars to positivity of Kristina, Filip( Servis) and barman Dimitius( apoligaze if I spelled the names wrong). Reception girls are verx kind, and menager is always there for guests. We will recomend Hotel to the friends and to visit it again. Thank you! Family Smith

All inclusive service make me happy. Thanks for kind staffs.

The reception staff, Maria and Sula, was very helpful for every request. The dining room staff was very professional. The food of the All-Included formula was very varied, fresh, with something for everyone.

The room number 613 is next to the entrance and elevator. I am a very light sleeper. We immediately received a room further down the corridor. This is really just a minor remark.