Chose not to have this

The bed was hard however this was more to do with the plywood board that had been attached to the bed frame. It would have been better to replace the bed. When I went for my shower the water didn`t come through. When I spoke to reception I was told "We had work done on the boiler yesterday so it was probably that" As it happens I wasn`t overly bothered but annoying none the less.

Spacious room and very comfy bed. Great shower.

Could do with a light by the wardrobe and another chair. Disappointing that the bar and food shack were closed, despite no mention of this on the website.

Second room key was provided to help with keeping the room warm. Temperatures reached -7 on an evening. How friendly all the staff were made it easier to be away from home.

Room was extremely cold on arrival.

Great value for money , comfortable linen and pillows

Drains smelt

Clean and presentable, great value for money

Faint smell of sewage in the bathroom

Needed a cheap overnight stay in the area so booked here for a little over £40 and it exceeded all expectations, don't get me wrong when I first showed up I thought the outside looked run down so me and my partner had the mindset of we only need it for one night so we'll just have to put up with it regardless of how the inside looked, however the actual rooms are incredible! The room was spotless, bed was incredibly comfortable where both me and my partner had a great night's sleep, they had tea and coffee with a couple of biscuits which is always a nice touch and omg the shower was gorgeous. The man at reception was friendly and although it was only a small interaction whilst checking in he still came across as very welcoming. I think this place was a prefect example of don't judge a book by its cover, as both me and my partner will definitely be returning when we come back to the area! 5/5 stars.

As mentioned above the outside is definitely a bit run down looking, it also took me a little bit to realise where the receptionist was as the sign wasn't the clearest. However other than that there are no real complaints as realistically I didn't book a hotel to stand outside of it, the inside was great and for the price it was I really can't complain. 100% would stay again :)

Perfect hotel for an overnight stay

No restaurant on site but nice little caf for breakfast just 5 mins walk away, so all good.

The staff were friendly and helpful when answering questions. The room was nice and clean with lots of space. The location was good, a short walk to the local shop and a short drive from the local retail parks. There is a bar on site which is easy to get to without leaving the building, The staff there were friendly, the environment was trendy and the drinks were a good price.

The room got extremely hot during the night but the temperature controls we had seemed to only be able to raise the temperature not turn it down, however a fan is provided so we used that with the window open during the night.

We stayed one night en route to the West Country, as the hotel was close to the M5. Given what we had paid for the room, we were pleasantly surprised to find the room and en suite had been refurbished to a very good standard. Although the hotel didn't do food, there was a snack van in the adjoining pub garden, doing a good choice of pizzas, burgers etc. We will definitely stay there again if we're down that way again.

There was a drain smell in the en suite when we arrived, but seemed to disappear after the shower had been run.

The setting was beautiful. Lovely building and garden. The staff were fab friendly and informative. Room was gorgeous. Bed amazingly comfy. Nice tea and coffee area. Heating good. Very close to Gloucester Quay but far enough away that you felt like you were out in the country. Would 100% come back and stay. It was our first night away together as a couple we were given late check out and was requested to have a bottle of complimentary fizz which we didn't get. Just would be a nice little touch.

The food from the burger truck wasn't great and really expensive. The nachos were horrible and although the pulled pork was as you'd expect it was stone cold as were the chips. Burgers were ok but not at that price. We stayed in room 26 and loved it especially the decor but the shower door was very small to get in and out of and the water wouldn't get very hot although the shower was lovely very powerful. The towels are very small and could of done with a few more.