The food was delicious, all the staff were very friendly and helpful. The bed was big and comfortable, the room was a nice size and very clean. They also offer 20% discount off all food and drinks if you eat there which I think is a great deal.

The waiter took out food order but missed off 1 meal, he read our order out so quickly that we didn't hear him. So my Husband and I had to eat at separate times by the time his dinner was brought to us. We also ordered another drink which we didn't receive by the time our taxi arrived, and it didn't seem as though the waiter had even remembered we had ordered it! I think that's an issue with that one member of staff though, as the other staff were fine.

The room was clean, the bed comfortable but the air con was being replaced, I understand,so not operative. Some rooms had fridges - mine did not - shame really but not a real issue. Rooms seemingly made-up late in the day. Mine was not made-up Friday night when I got back at 5pm although service was offered some 15 minutes later which, stripped for a shower, I refused. Breakfast choice was Full English - taken every day - great! Bar lounge at outside tables well presented, comfortable and clean.

For a 3* hotel, compared with another nationwide chain harping on about 'limitless brekky' there is no comparison - I will always look, now, for a Ramada when playing, as on this occasion, in croquet tournaments.

Plenty of free parking on arrival, very happy with the space in my room as a solo traveller. TV in my room was a smart TV so could login to my own apps. Breakfast was cooked breakfast buffet along with cereal and pastries and good start to the day. There was a gym; basic but if I had time to make use of it would have had a decent workout. I did have a Genius discount and breakfast included though would have been happy with paying, standard rates for breakfast in a hotel. Good value for what I paid (try on the app as there mobile only deals)

Air con wasn't working, did have a fan in the room which was better than nothing. Bar shut quite early.

It was clean, friendly and welcoming. We had almost everything we needed. Location was perfect for us and plenty of shops nearby if we needed anything. Staff were accommodating and friendly throughout. Breakfast was perfect, loads of variety and replenished often to ensure things didn’t run out.

The only thing I could put in here is that by no fault of the hotel it was literally the hottest string of summer days ever and unfortunately the aircon in our room wasn’t working. However, it’s England, normally aircon wouldn’t be needed let alone available, but the freak weather incident meant it was hotter than hell.

The hotel was renovated recently so everything was very clean and newish— the room, the bathroom, the carpets, the furniture. The room was also very spacious and all the furniture were well designed for their purpose. The bathroom is sparklingly clean. The buffet breakfast had all the choices you can imagine. The quality was not the best but decent. The breakfast room was also grand and bright, and comfortable. Overall we were very pleased ( we stayed for 3 nights) and pleasantly surprised because some of the reviews we read before we arrived were not so positive and we were worries. Now we felt they were a bit unfair ( or maybe they were before the hotel renovation?). Overall we are very happy, particularly given we stayed for 3 nights( to explore Cotswolds), it would be difficult if it’s not nice! Oh not to mention it’s a great value for money given its rate.

The staff could be a little more friendly when gusts arrived ( for example, have a little greeting before telling the gusts to register their car) But I could see they worked very hard and had long hours.

Breakfast was good value for money Room size was excellent, and two armchairs were supplied, unlike Premier Inn who expect one person to lie on the bed to watch television. 😠 There are bus stops right outside. 👍

If I was going to nit pick, I would pick up on the breakfast service. On both days we had breakfast there were problems with running out of bread, knives, mugs & butter, and there might have been other items that did not affect us. I suggest the person doing the meet & greet, who also ensures we have booked and paid, also keeps an eye on all the above mentioned items, plus the others that guests were heard asking for.

On arrival 2 lovely receptionists greeted us with the utmost respect, very professional and were really nice informed us that our room wasn't ready but to take a seat in the bar and we could have complimentary drinks which was a lovely gesture and we enjoyed a cafe latte which was just what we needed after a long journey. Our room was lovely especially the decor, the matching furniture was nice, plenty of tea/coffee and the beds were very comfortable with plump pillows room was exceptionally clean the bathroom too. We had an evening meal in the restaurant which was really tasty and freshly cooked to order and value for money we even got 20% food and drink for being valued guests as I always book Ramada hotels when I attend air shows at Duxford in Cambridge and Cheltenham.

Nothing to dislike we enjoyed our stay very much the staff were very attentive to our needs which is very welcoming and we will definitely stay there again.

The staff were all very good. They were pleasant and helpful. The restaurant and bar were also good, as was the food. The rooms were clean and tidy, albeit somewhat dated. The beds were very comfortable and we slept well. There is a large free car park on site. We stayed overnight on our way from Manchester to Plymouth and again on the return journey. We wouldn't have done that if it had been a bad experience the first time

There is a general lack of maintenance. There were a couple of relatively minor items which were easy fixes that were outstanding. Had we viewed the exterior before booking, we wouldn't have stayed. The grounds are obviously not maintained. Flower beds/borders are overgrown and untidy, giving the place a very rundown appearance. Perhaps this points to staff reductions due to the economic climate? There is no doubt that this hotel is due for a refurbishment, particularly of the bathrooms.

We were staying for just a single night, reviews weren't great but said place was clean & beds comfortable so we booked. However I was very pleased on arrival the building had been given a face lift and I was really pleased with our large tastefully decorated room. I loved the large wardrobe, the two arm chairs and the smart TV. The bed and pillows were very comfortable, I'd definitely stay again. Great value.

Breakfast - the food was fine but there was a shortage of crockery and food stuff wasn't always replenished. Tea and coffee were self service but there were no cups and tables were not being cleared so this is obviously a staffing issue. Breakfast is provided in a delightful room and could be a really pleasant experience. Bathroom was clean and usable but was looking a little worn compared to the bedroom area.

First time staying, nice place, had a ground floor room which was very spacious. Finally a big tv as well and not a postage stamp in the corner! Bed was comfy, plenty of cupboard space as well. Bathroom was a little small, but there was a bath, so not complaining on that. Quiet rooms, not too much overspill of noise, warm enough although the a/c wasn't working. Staff were all very friendly and helpful.

Staff got caught out at breakfast, too many people coming down at once with only one member of staff on, she got overwhelmed very quickly. Not her fault, it took over an hour to get breakfast, but I wasn't in a rush, so was happy to let her serve the less patient guests first. Could probably do with a better system, a meet and seat or something to take orders or maybe a buffet style if they know they are heavily booked. Some of the decor in the bar and corridors was a little tired and peeling, but the place was clean and tidy otherwise.