The food was delicious, all the staff were very friendly and helpful. The bed was big and comfortable, the room was a nice size and very clean. They also offer 20% discount off all food and drinks if you eat there which I think is a great deal.

The waiter took out food order but missed off 1 meal, he read our order out so quickly that we didn't hear him. So my Husband and I had to eat at separate times by the time his dinner was brought to us. We also ordered another drink which we didn't receive by the time our taxi arrived, and it didn't seem as though the waiter had even remembered we had ordered it! I think that's an issue with that one member of staff though, as the other staff were fine.

The room was clean, the bed comfortable but the air con was being replaced, I understand,so not operative. Some rooms had fridges - mine did not - shame really but not a real issue. Rooms seemingly made-up late in the day. Mine was not made-up Friday night when I got back at 5pm although service was offered some 15 minutes later which, stripped for a shower, I refused. Breakfast choice was Full English - taken every day - great! Bar lounge at outside tables well presented, comfortable and clean.

For a 3* hotel, compared with another nationwide chain harping on about 'limitless brekky' there is no comparison - I will always look, now, for a Ramada when playing, as on this occasion, in croquet tournaments.

I stay at Ramada by Wyndham Cheltenham quite regularly — at least three nights per week — and I highly recommend it compared to other similar hotels in Cheltenham for many reasons. The hotel offers plenty of free guest parking, is located in a quiet and pleasant area, and is only about a 10-minute drive from the town centre. The rooms are spacious, clean, and well-equipped with all the basic amenities, including an iron and hair dryer. One of the biggest advantages, especially if you’re working during your stay, is the reliable free Wi-Fi. The staff are exceptionally friendly and helpful — you can ask them anything you need to know about the area, and they’ll always do their best to assist. Overall, it’s a comfortable, convenient, and welcoming place to stay — perfect for both business and leisure trips.

The hotel has great potential if it continues to update and refresh the building, as it is a little dated and needs some work.

We stayed here recently and was pleased with the experience. The room was a good size and comfortable, and the suite had two TVs which was a nice touch. The staff were friendly and welcoming throughout my stay. The hotel bar was good, and the internet worked well. There’s a large, secure car park at the front, side and rear of the hotel which made parking easy. It’s also in a good location, making it convenient for exploring the surrounding areas (we knew it wasn't central but there are good links to the town centre). We didn’t eat at the hotel restaurant, but we were given a 20% off voucher which we thought was a nice touch. Overall, a positive stay and good value.

The only small downsides were that the room looked a little tired and could have done with a fresh coat of paint. As a family of four, we weren’t given quite enough towels or cups initially, but when we asked, the staff quickly sorted this out with no fuss. Apart from that, we had no other issues during our stay

Check in went smoothly and the room (216) was very spacious with a lovely bathroom. We ate in the Grillhouse and had a very good meal enjoying the 20% discount offered to residents. Car parking was easy and checkout went well. All in all we considered the hotel excellent value for money and would recommend to others.

Due to the high winds during our stay, there was a loud creaking noise above our bedroom which made sleep difficult. Also we were only supplied with one bath towel and one glass tumbler which was a bit disappointing. Would have liked to have seen more of a staff presence at breakfast to direct guests as to where to sit and what food was on offer.

Excellent staff at reception and in the bar/restaurant. Nothing was too much trouble. Bedroom was large and had two easy chairs (rare in a budget hotel] and surprisingly, a box of tissues - a small thing but unusual! The bed was large and very comfortable.

The bedroom was 'tired'. It deserved a complete make-over, but in the main, that would be for cosmetic reasons only. The shower-over-bath was a disappointment. We had to ask for a shower mat to avoid accidentally slipping, and the temperature control for the shower was locked and could not be controlled, it was too hot. Also, there was no detachable hand shower, just a fixed overhead shower head which drenched the hair. My partner didn't want to wash her hair that morning, but there was no alternative! A proper walk-in shower with detachable shower head was needed. That was the only serious complaint, otherwise, all good.

All the Staff were amazingly helpful and friendly. Too many to name. Anything we needed was taken care of immediately, or as soon as possible. The food was amazingly good in the restaurant and the 20% for guests was much appreciated. The breakfast was delicious too.

We had trouble with our hot water for the last part of our stay. The Staff did all they could to fix it, but it was a bit on and off. The building overall looks a bit tired. It could do with a fresh coat of paint and some new carpeting. But that didn't negatively affect our stay. Just an observation.

Plenty of free parking on arrival, very happy with the space in my room as a solo traveller. TV in my room was a smart TV so could login to my own apps. Breakfast was cooked breakfast buffet along with cereal and pastries and good start to the day. There was a gym; basic but if I had time to make use of it would have had a decent workout. I did have a Genius discount and breakfast included though would have been happy with paying, standard rates for breakfast in a hotel. Good value for what I paid (try on the app as there mobile only deals)

Air con wasn't working, did have a fan in the room which was better than nothing. Bar shut quite early.

It was clean, friendly and welcoming. We had almost everything we needed. Location was perfect for us and plenty of shops nearby if we needed anything. Staff were accommodating and friendly throughout. Breakfast was perfect, loads of variety and replenished often to ensure things didn’t run out.

The only thing I could put in here is that by no fault of the hotel it was literally the hottest string of summer days ever and unfortunately the aircon in our room wasn’t working. However, it’s England, normally aircon wouldn’t be needed let alone available, but the freak weather incident meant it was hotter than hell.

The hotel was renovated recently so everything was very clean and newish— the room, the bathroom, the carpets, the furniture. The room was also very spacious and all the furniture were well designed for their purpose. The bathroom is sparklingly clean. The buffet breakfast had all the choices you can imagine. The quality was not the best but decent. The breakfast room was also grand and bright, and comfortable. Overall we were very pleased ( we stayed for 3 nights) and pleasantly surprised because some of the reviews we read before we arrived were not so positive and we were worries. Now we felt they were a bit unfair ( or maybe they were before the hotel renovation?). Overall we are very happy, particularly given we stayed for 3 nights( to explore Cotswolds), it would be difficult if it’s not nice! Oh not to mention it’s a great value for money given its rate.

The staff could be a little more friendly when gusts arrived ( for example, have a little greeting before telling the gusts to register their car) But I could see they worked very hard and had long hours.