The staff is very friendly, from reception to restaurant ! We arrived very late and the staff got well preparation to help us check-in. They are every patient. The breakfast is great too. They specifically prepared some tomato and mushrooms for my vegetarian taste and it’s yummy!

The bathroom can be improved and the water cannot flow smoothly.

Great things - The staff are so friendly and helpful and can't do enough for you. They are really working so hard on the inn to make it a great place to eat and to stay at. The food is excellent (breakfast & evening meal). The evening menu is quite pricey at a first glance but honestly the most tastiest meal and you get lots of it so definitely worth the price and more! The front entrance and dining room are pleasant looking, well kept and clean. Little extra touches such as mints and sweets on the desk. The room was big, clean and had everything you need, including little extras such as an additional plug in heater and hairdryer. The back bar area is a typical back room of a pub, we had fun playing pool each evening. It's fab and great value.

The only negative bits were the staircase and corridor to the bedrooms is a bit run down but everything else was amazing.

The first thing to say is that the staff are extremely hospitable, friendly and down to earth and this creates a really nice atmosphere at the hotel. The food is also very good, the breakfast set up is excellent, and the dinner menu that we experienced (only the bar menu) was hearty, tasty and well portioned, if a little limited- though I think there is a restaurant menu we never saw. The rooms in the hotel, and parts of the hotel itself are little bit tired and might benefit from a little modernisation but this is well in keeping with the price and doesn't really detract from the experience.

Other than previously mentioned modernisation (but this didn't really bother me), I would say that road facing rooms can get a little noisy, especially if you have a window cracked open. I don't think anything can really be done about this unfortunately though.

Fantastic little hotel in an ideal location for touring the Highlands. We were made to feel very welcome by Andrew and his team of enthusiastic staff. The room was clean and spacious with a large bathroom and walk in shower. The beds were very comfortable. Our evening meal was excellent as was our night in the very well stocked bar chatting to Andrew and some friendly locals. I have stayed in several hotels in the Inverness area and this is easily the best and will definitely stay again.

A chair in the room would have been handy for removing and putting on our motorcycle boots but this is just my personal preference and in no way detracted from our enjoyable stay.

A variety of choices for breakfast. I had dinner in the restaurant on two nights, the Balmoral Chicken was exceptional. My room was spacious and would have also suited a couple with one child. The heated towel rail was very good. Free on site parking and only 15 minutes to Beauly and Inverness.

The smart TV was limited in the channels which I could choose from, I did receive some help from a member of staff, perhaps we were both not so tech savvy. A mirror on the left side of the bed would be useful when using the hairdryer as there was a plug at waist height. The cord of the hairdryer was a short curly one and the only mirror in the room was above the desk, but the plug was close to floor level, therefore not compatible with being able to look in the mirror while drying your hair.

We were very pleased with our stay at the Old North Inn. The staff was very friendly and helpful, always making jokes and smiling. Breakfast was really nice, especially because they were homemade. A good selection of items to include in your breakfast. The bed in our room was so comfortable! The room had a good size and both the room and bathroom were very clean, big shower as well! A nice surprise was that the TV in our room had access to Netflix and Prime Video which meant we could watch a movie or show to wind down after dinner. The bar on the ground floor has a pool table that tourists can enjoy after a day of sightseeing or hiking, alongside a pint, whisky (a massive selection) or cocktail (I recommend the peach gin cocktail).

Although we really enjoyed the carrot soup and my partner ordered chicken in whisky sauce with mashed potatoes, which he liked too, the prawn cocktail (too much mayo sauce and prawns could be bigger) and vegetable curry (tasted a bit processed :c ) could use some improvement. Something that could be improved in the room could be the pressure in the shower. But honestly these are just minor details that didn't take the smiles off our faces throughout our stay anyways ;) Everything else was excellent and good value for money!

Met by Megan a very chatty and helpful lady. Nothing was too much of a problem, helped with advice and directions to local sites. Excellent and freshly cooked meals. Plenty of good selections for breakfast. We had one evening meal and really enjoyed it. Large car park on gravel stones. Building dated back to 1720 with extensions. Large, clean, warm room well served with toiletries. Massive shower space. Would we use this location again - absolutely we would.

Not in walking distance of local facilities.

We were made to feel welcome from the very first second we arrived and shown all the exit doors if you were to stay out late and needed to get back in ,the room was clean and comfy ,and had all the usual things in them. The pub is amazing and lovely to mix with the locals and only intended to have a few beers and a meal but we enjoyed ourselves so much and stayed till closing time and we got a tad tipsy to say the least ,Now for the BIG ONE !!! The Meal !!!! WOW!!!! I had the Halibut Fish and I have eaten fish at some of the top Michelin Stared Restaurants in London and Surrey and paid big money for that experience ,but this plate of fish is the first thing I think of when I think back on my whole Scotland Holiday and we say and did loads of amazing things but this meal topped everything and ,if I won the lottery I would fly to Scotland from anywhere in the world to eat this meal again .Truly Incredible .

Nothing at all everything was tip top from start to finnish

Location was brill, bed comfortable we are just used to a super king bed. The young staff were very accommodating and wanted to make sure everything was ok. Food was fantastic we had breakfast 2 days and 2 evening meals there soup of the day was delicious Sweet potato coconut chilli & ginger 😋.

Nothing only thing I could say was the shower wasn’t that great and the water cable could do with a clean but that’s only because I have really thick hair and it takes a lot to get the shampoo out.

We had a lovely Dinner and because we had to leave early they supplied us with a nice take away breakfast. We had an unusual dinner mainly because we only wanted a small meal of a variety of food. The room was very good too with a wonderful view from our window. very clean and comfortable.

A notice to explain how to use the showers heater. As Australians we have never seen the system used at the hotel. Once I worked it out it made sense but my wife who showered before me did not manage to use it properly and was definitely in need of some instructions.