Property is charging an ilegal 5% fee for using card as payment. Outlawed in Guatemala since September 1st 2024. Needs to be addressed ASAP. When confronted, workers said that they have not been notified, but it is a lie. The official government announcement was made on March 2024

The location and value were amazing! The outdoor spaces are lovely including the garden, and the animals (a macaw, cat, and pond with gold fish)! We sat in the garden in the evenings and it was so nice. The staff were lovely and very helpful and we enjoyed the free coffee, tea, and water. The room is basic, but the bed was very comfortable and we had a connected bathroom. All was as expected. The value was wonderful and we slept very well (the cool temperature was delightful)! We had a lovely weekend at Lake Atitlan!

The only two considerations are that you can likely hear people heading back in when the bars close (they did sound like it was a fun time!) and the cleaning agent used in the bathroom was a very strong smell (to me). But these are minor items, and just for your information. Otherwise, all was great!

We stayed at Hospedaje El Viajero for two nights after a few very long days and it was a great place to rest! The location is very central with lots of restaurants, cafes and shops close by. There are small garden areas and a terrace which are really nice places to hang out. It isn't a particularly social hostel (although we had some really nice conversations with other guests), but we weren't looking for partying etc. We had a room with a shared bathroom, which was always very very clean! The room was comfortable and a really good size - the only comment I will say is that it was very dark in the room, maybe because it was in the corner of the property away from natural light, but the lights in the room weren't strong enough to make the room bright. Otherwise we had a really good stay!

Really enjoyed our stay here. Our room was very comfortable and very clean, lovely outside areas: lots of greenery. Small kitchen with lots of pans, was kept clean and tidy by staff. The place is just off the main strip, so it's a good location while being a bit out of the way. Staff were friendly and helpful. Good value for money I would definitely recommend this place!

Noisy at night (the windows don't fully shut properly). Very limited fridge space, could do with getting another fridge or a larger fridge.

Great location. I had room 9 so no need for anyone to walk past my window. Great view. Comfortable bed. Access to a kitchen. I practised yoga on the roof every morning with that great view which made me happy 😊

As explained by whoever advertises the rooms, a local family (or two) lives at the premises. This means the kitchen is always occupied, which is okay if you just join in to cook your stuff at the same time as long as there are some plates and cups left for guests to use. I ended up.keeping a set in my room so I had a clean set when I wanted to use them and washed up after myself immediately. It is noisy as warned but that didn't bother me you need to get used to that in San Marcos at night.

Great location. While it is a budget hotel, the room was larger than I expected. We had the room with the balcony, and enjoyed our quiet breakfast there. Both the room and public areas were clean and in good condition.

The room was loud at night (close to party area of town)- bring earplugs. Depending on your schedule, plan for breakfast the day before. We like a quiet (non restaurant) breakfast with our kids, and we couldn’t find much open to bring pastries/coffee back to the hotel at 7:30am.

1. very big and comfort room (not humid, 2 windows that the sun and wind could come in) 2. there's a cute common space outside the room like balcony that you can enjoy time outside 3. free hot water, drinks (tea and coffee) 4. close to the harbor that you can go everywhere

1. the public bathroom is a bit small and dark 2. the stair to second floor is small and steep. I didn't take a suitcase so it's not a problem for me but might bother some people

Nice location, right off the main street and a 10 minute walk from the lake shore. The wifi was fast and reliable. I stayed in two different rooms for the duration of my stay. The view and the comfort of the room depends on which cool you're staying in, but in general, both rooms were comfortable enough for a short-term stay. They also offer free coffee and tea near the front office. The staff was professional and attentive.

The rooms weren't filthy, but they weren't the cleanest either. A lot of dusty surfaces.

Staff is Excellent👍⭐️. Property, clean⭐️, secure, ⭐️great location, ⭐️200 meters from lake, 30 meters off main street. Quiet rooms⭐️, a good nights rest. Coffee and tea ready at 7 am. Great way to start the day!!!⭐️ The gardener gave me a Lima fresh from the tree. A cross between limon and naranja. First one for me👍

I would have liked to stay longer. Allow yourself time to enjoy, the lake , the town, and the hotel. A great place to relax and recharge.

super location, just off the main artery (shopping/restaurant street) Calle Santander and a stone's throw to the lake, still this place is quiet allowing you for a good night's sleep - the nice patio where guests could gather and the talking parrot greeting the guests in English and Spanish, so cute! - free coffee and tea in the morning and afternoon/evening hours - guest kitchen - friendly and helpful staff

you should know that they charge 5% more when you decide to pay by Credit Card, not an unusual thing in Guatemala unfortunately. I got cash from the Banco Industrial (BI) ATM where the commissions are lowest (GTQ 32 = USD 4) - otherwise nothing to complain about, I loved my stay there!