Staff in the restaurant was very helpful during breakfast. Helped us with making food which suits out dietary requirements. Kids pool and kids club also good. Good for family with kids.

The concierge service wasn't helpful. Since the hotel is located away from Patong it's important to have a good concierge to guide guests on activities. At the anantara club they were only focused on recommending activities which they have a affiliation with. Not a great location and a pathetic beach.

Fantastic rooms.

Restaurant food was a little over priced and not the best

Anantara was the best out if three hotels we stayed in Phuket this winter (Twinpalms Montazure, Sala Phuket). We booked One Bedroom Villa with pool which has been upgraded to Two Bedroom Villa with pool. Villa was amazing, two nice bedrooms with two bathrooms and very comfortable kitchen with everything there (including washing and drying machines). Gifts for kids was a great surprise 🤗 Pool in the villa was perfect, good size and warm water. Really enjoyed chilling there. Also it was arranged properly, with almost no risk that kids can fall down into the pool. Service deserves special praise: all the care and support were done very fast by WhatsApp, buggy service has been provided going to the beach or to the Turtle Village, and you can even request it going back to the hotel. Everyone was smiling and caring about the guests. Kids club and kids pool were also on a good level. Breakfasts were also great, despite we had to wait for our table. Seven-Eleven shop and pharmacy was just in the same building which is super nice!

the food, the staff, the kids facilities, the pool villa. everything there was excellent

food is very expensive, good but very expensive compared to Thailand prices. The hotel is not located on the beach, we had to use Anantara Mai Kaho hotel facilities, and there I felt very uncomfortable. Right when I went to use one of the beach chairs of Anantara Mai Khao an employee jumped at me and asked for my room number. I said that I stay at Anantara Vacation Club and in return he pointed to the corner where there are designated pool chairs… I felt really uncomfortable by that and practically it ruined my feeling… It felt as if I am treated as coach class on an airplane despite paying for first class tickets

recently stayed at this hotel and booked a two-bedroom villa, which was absolutely amazing. The accommodation itself and the facilities were incredibly kid-friendly, making for a pleasant family stay. The staff was helpful and eager to assist, which added to our positive experience.

However, our breakfast experience was less than ideal. Despite having paid for breakfast when booking our room, we found the restaurant atmosphere quite unpleasant due to a persistent bad smell. Additionally, the breakfast offerings were not what we expected, with about 70% of the menu consisting of items not typically considered breakfast fare, such as crab curry. Furthermore, there were extra charges for the kids’ activities, which we thought could have been included in the stay.

Pool and kids club were great 7-eleven within property Nice private beach and free sea water sports activities

Only 1 in-house restaurant Power outage for a few hours on 1st night of our stay No supervision or lifeguard during water sport activities at all

Polite people

Gym very small , no jacuzzi or Steam room unless you pay extra in a spa, though these should be standard and included . Prior contacts to reception to upgrade the room was not successful. We tried to celebrate our anniversary but were given a standard apartment which was really not very convenient and not beautiful. When we arrived I asked for an upgrade but was given a crazy price then even said no villa available. However, they invited us to a presentation and offers there were good and nice .

Loved the apartment style room, huge space with large balcony, perfect for family holiday. Great choice of food, excellent quality and fab kids meals and variety. Our nearly 3 year old enjoyed the kids club (with a parent), fun activities and good place to hide from the sun in very hot periods of the day. Waterslides we’re amazing and massive plus point for our daughter.

Only thing we didn’t like were the big bugs/beetles in the evenings but they were cleared away in the mornings fortunately…

Two bedrooms suit is very big, clean and tidy. Staff are superb and polite, The hotel facilities and restaurants are amazing. Kids Club is stunning, and kids love it

Location, in general, is far from everything. Not a Beach front property, you will need to ask the hotel for free buggy service. Also, the beach preserved for the hotel is not charming, and beach chairs and umbrellas are behind the trees and far a bit from the beach

- Villa with pool was amazing, spacious and private. - Breakfast. - Kids activities all day long. - 7/11 Footsteps away.

- 1 Day during my stay the cleaner had forgotten to vacuum the living room and dust the table. - Not being aware of a $400 deposit required at check in. - Each meal cost at least $20 and no kids menu. - The kids play area needed more professional nanny’s on duty, or maybe split the soft play for toddlers from the children area; I had my 1 year old toddler playing while my 5 year old daughter was around up and down the slide with other kids worries they’d bump into each other at one stage.