Staff was very friendly and accommodating, always available to help with any questions you may have. The breakfast buffet was pretty nice, and they would also always ask if we wanted eggs made for us or omelettes. There is a bus stop right in front to the hotel that gets you downtown Vicenza and back. The hotel also has free parking, and there is a small convenience store right there in the same building, which was nice. The room was big and spacious.

The rooms, while big, are not updated at all, and they have a very annoying buzzer that rings EVERY TIME you open the door. The gym is also super small, with maybe 4 machines. Additionally, while we kept our dog in the crate when we were not in the room, the cleaning staff would not come to clean unless we were out of the room with the dog, which was very inconvenient for us and resulted in our room being cleaned only once in the whole week we were there.

The staff at the hotel was most helpful I've seen. The location was good. The little touches made all the difference.free access to the spa room.breakfast included and 5* service from the hotel staff. Also a very well stocked shop on the ground floor,free parking and the restaurant was top of the range,very luxurious,very attentive staff,big portions of food and very affordable.

Rooms were a bit dated but warm and had all the essentials needed included free bottles of water

Great breakfast. Fresh made juice. Eggs to order. Wonderful staff. Very clean. Cleaners were wonderful. Nearby public transportation. The restaurant in the hotel is the absolute best quality to value in Vicenza. Was in the top 3 after three years. One of the best restaurants in Italy to be honest. From seafood to florentina steak.

Water wasn’t hot at night sometimes. Pillows were a bit hard and flat in our first room. They changed the room and were very accommodating. Close to train station but they have very good windows so the noise was barely noticeable.

We stayed at this hotel as it's very near to where our son lives. They provide a nice breakfast with different styles of eggs cooked to order. A good sized room with a nice shower, plenty of hot water. The restaurant that sits below the hotel, is one of the favourites of Vicenza with a good choice of food on the menu. While not being in the centre of the city, the bus stops directly outside the hotel which drops you off in the city centre. We will definitely stay here again.

The whole stay was amazing and I truly reccomend this Hotel to everyone. Rooms were comfortable and very clean, when we asked for additional duvets there was no problem with it and we got it immidietely. When we wanted to book a room for one night more there was also no problem with that, and the view from the balcony was beautiful - we could see the mountains. I couldn't write enough about the food and the breakfasts, I've never eaten such quality and tasty products. I highly advise trying some local dishes from Hotel's restaurant and shop. Also - don't forget to try their pizza! Localisation was also a big plus - the Hotel is located in the vicinity of main tourist attractions of Vicenza and you may take a walk and be in the city centre within 15min. You can park at the Hotel and the buliding of Hotel is very accessible itself, for example when you have troubles with using stairs - there is a lift that is avaliable from 0 lvl. Last but not least - the hotel stuff was very kind, attentive and helpful. Lady at the reception desk was very kind, polite, patient and helped us a lot. The same with the ladies working in the shop. I really appreciated very warm, family atmosphere of this place and for sure I will be coming back.

That the time passed so quickly :) Everything was alright!

The room was perfect,very clean and beautiful,the bathroom has everything a traveler needs and the cosmetics were great. Ms Mariana was în charge with the cleaning and she was so helpful,discrete and considerate. People at the reception desk provided us with a lot of useful informations about the city and our trip to Venezia. The breakfast was great. Wright în front of the hotel is a bus stop,bus nr 10,going to the old city center. I injoyed greatly the jacuzzi and pool on the terace. Everything was beyond our expectations.

Facilities hot tub splash pool

Due to their error our room was given away on our first night ( flight cancelled we arrived at 23:00 as we watts app and e mailed them . They did sort it out and got us a bed for the night and compensated us .

The hotel check-in process is extremely smooth and the staff exceptional. The hotel provides a complimentary glass of wine or coffee and there are complimentary bottles of water in the room. This is not typical of most hotels and very much appreciated. The hotel restaurant is one of the best in the area.

The breakfast quality has degraded somewhat from previous visits. The scrambled eggs and bacon were extremely salty and the variety of foods less than before. Also, the hotel advertises breakfast begins at 7:00 a.m. however when I arrived at that time, it was obvious that many individuals had already eaten. Many breakfast items were gone and it took some time for the staff to replenish.

Great location for going to Venice and Verona/Lake Garda. Vicenza itself is totally worth visiting aswell. The staff is really helpful, got approved the extra request regarding the room.

The pool area is a bit messy, with very small and shallow pool and couple of bubble pools, but I would not count to decent pool experience.

breakfast was very good, in continental style, with verity of dishes, fruits, types of coffee. Our room was not so big, but cozy and comfortable with privet balcony. Restaurant was nice, simple and delicious dishes.

I liked to stay in this Hotel