We were looking for an overnighter on our way out west. Price and location were attractive,. Desired restaurant was within 5 minute drive. Staff was very friendly and accommodating, as I had forgotten my toothbrush! Hot breakfast was what we like and it was very good!

We had no complaints.

First of all, I try to support local businesses. I made my decision to stay at the Cheyenne Guest Inn based on location, reviews, pet-friendly rooms, and because it is independently owned - not part of a name brand chain. Booking through booking.com was easy. I was able to message the property directly, and received a helpful reply. Zeus, the reservation staff, was professional, friendly, and made me feel welcome. When I asked for an extra towel & blanket, he used gloves to take the item from the shelf and handed them to me. Such great hygiene! That shows amazing consideration for the health of their customers. The room is simple, but very clean. The king room felt spacious. And quiet, too! I didn’t hear the interstate or trains at all. It’s not frilly, but given the very reasonable room rates, I wasn’t expecting anything but the basics. The Tres Amigos restaurant right next door was most convenient! And the food and portions were very affordable, generous, and amazingly delicious! The morning staff was also cheerful. The continental breakfast had the basics, but the coffee was great! I commend the owners for having such a great team and for providing a hotel that provides excellent value for the cost. I recommend this to others looking for a comfortable place to stay at a reasonable price. Thanks!

Nothing comes to mind

It was a clean facility at a reasonable price, and a good location. The Mexican restaurant next door was awesome.

The front desk clerk (a man...do not know name) actually laid on the sofa in the lobby with his feet on the arm rest. We were there for one night and saw him do this twice. He also stood on the outside of the front desk and laid his head down on his arms to rest. The gal that replaced him in the morning was very nice! They also have a rude sign in the public bathroom telling customers to use their own bathroom and hurry up if you use this one and to turn on the fan ...the front door also had a rude sign about having cats in the motel. Breakfast was mediocre.

Staff was pleasant and helpful with information about Cheyenne. Room was quiet being the hotel was close to I-25 and Hwy 80. Location was great with easy access to main roads and a short drive to the Plaza and the Depot Museum. Food was the standard complimentary breakfast items. The queen beds had mismatched mattresses. We chose the bed with the thicker mattress and it was comfortable.

The price gouging of the room for Frontier Days. We spent almost $900 for 3 nights. Walking in the room and having the bathroom sink in the entry way and outside of the bathroom unit, and having carpet in the sink area. Carpet became sticky when it got wet. This area should be tile or laminate.

The young woman at the front desk is incredibly warm and helpful. Though an older facility, it's in tip top shape. Everything works. Super clean. All the "extras" of more expensive motels are there: lobby business computer, real half and half creamer, new, secure wireless door keys, continental breakfast. Our room had new carpet, a new AC/heat unit, desk and chair. We're pretty budget conscious, and we can't think of any similarly priced motel as clean, safe, and comfortable.

I'm glad I had Apple Maps. It would have been a challenge to get there simply based on the address. Along with a number of motels, it's across the street from the Union Pacific main line. What helps is that the trains are going slow entering and leaving and there's no crossing nearby for the train horns to blow. We just put the HVAC unit on "fan" which covered the sounds.

The girl on the front desk (I didn't get her name) was a delight. She was young, maybe in her twenties and was so friendly and helpful. A great advert for the hotel. Loved the laundry facilities and free laundry detergent etc - was perfect for our needs at the time. There was someone around on reception 24/7 which was great. Our room was largely clean and very comfortable for us.

We had one or two issues with marks on towels in our room but this was mentioned to the front desk and resolved so no issue overall. The breakfast at the hotel was a classic US breakfast but my issue is the lack of fresh items, such as fruit available. There were apples but in my opinion some bananas, strawberries and a bowl of natural yoghurt couldn't hurt. Apples aside, the only options were unhealthy ones.

Comfortable room; everything worked. I appreciated the screen on the window so I could open it in the evening and catch the cooling breeze.

The access road to the motel property was rough and covered in broken glass. I wonder if the motel can help clean it up. Also, the location is convenient to the two interstate highways but that means it is in an industrial area. Parts of Cheyenne have lovely parks with walking trails but you have to drive to them from the motel.

Hotel is a budget establishment, so it's nothing fancy, but the rooms were clean and the location was very accessible. The staff was very welcoming. In addition, if you are a rail fan, the mainline from Cheyenne runs right past, so lots of trains passing. If you're not a fail fan, the hotel has good sound insulation, we couldn't really hear the trains from inside! The hotel is very dog-friendly, they even have a welcome pack for each dog, and there is plenty of space around the hotel to walk your dogs. There is also a really good Mexican restaurant right next door.

For the price, I had no complaints whatsoever. It's the not the Ritz, but it doesn't claim to be. We stayed two separate nights on the out and back leg of a trip, with two dogs, and it was great both times. There was nothing I didn't like!

Easy, friendly quick check in. They accommodated the request of ground floor room Liked the size of the room & that the sink is outside of the toilet

Found some garbage on the top drawer of the bedside table Breakfast is adequate even if there's no hot breakfast. Although someone left a rag in a bucket of disinfectant cleaning solution right next to the microwave. At checkout no one is @ the desk & no container to drop off keys & people are just leaving them on the counter. I don't feel comfortable because keys are still active & what if some crazy person comes in, picks up the keys & goes back to our room & trashes it & then we get charged for it? I waited & when the guy shows up , he doesn't seem too concerned about all the keys laying on the counter & when I tried to voice my concern he just said it's fine & didn't bother to check us out, so I had no choice but leave the keys on the counter too.

We've stayed here many times, this time was the same experience as previous stays. We like it. Very clean room. Beds are OK, we slept well enough. Larger than average sink and counter outside the bathroom, Makes it easier for two people to get ready at same time. Better than average breakfast selections Thick towels, variety of pillows. We will stay here again when we travel through here.

No freezer in the fridge in this room. Other rooms have had a freezer. Only one chair in our double queen room. This isn't a new facility and things are dated. It is fine for us, but if you want something new or upscale, this isn't your place.