We had a wonderful stay at The Dundas Arms. Our room was very spacious, with lovely armchairs to relax in and a small terrace outside that was perfect for enjoying the sunshine. The bed was large and incredibly comfortable. What really stood out was the team: especially the younger staff, who were super friendly and clearly enjoyed what they were doing. The food and breakfast were excellent, and we truly enjoyed our stay.

The bathroom could use a little attention – some of the lights were not working, the shower rail was a bit loose, and the mirror lamp could do with a good clean. But aside from that, everything was just perfect.

The Dundas is well worth a visit. From the very friendly welcome, lovely surroundings, beautiful outside seating area/garden, to the excellent food. The pub is well laid out, clean and well decorated. The food is excellent and there is a good range of beers, larger, wines and spirits available. The room was clean, well decorated and a very comfy bed. The shower room was large with a selection of toiletries for you to use. Some of the items in the room are quirky, but work well with the situation of the pub. I would definitely recommend this pub.

Everything was perfect except having frosted window in the bedroom. The room wasn’t overlooked at all, it made the room feel claustrophobic despite it being a large room.

A traditional English pub in a lovely setting. We loved being right next to the river with the friendly ducks, the garden, being able to walk from the pub directly along the canal path or around the beautiful village, the general quirkiness, and the friendliness of the staff. The village is quiet and very historic with links to Jane Austen: she used to visit The Old Vicarage as it is where Cassandra’s fiancé lived. We had our breakfasts and a great evening meal at the pub: excellent fare with everything made from scratch from (whenever possible), locally sourced produce.

Nothing

The property is in a fabulous location on a little island between the river and canal. Lovely to see the activity on the canal whilst sitting in the beautiful garden weather permitting. The room was a good size with a terrace overlooking the river . The location is great for walking along the canal and around the village. The train station is just a three minute walk away. It was very convenient for us as we have a friend living just opposite the hotel who we came to visit. The breakfast was excellent and we had a very nice meal in the evening. Dru the manager was very helpful with our check in and made sure we got the same room for the next day since we booked that at check in.

The hotel could be a little less rigid about check in as we could only do so after 3pm even though we arrived at 2.45pm and rooms were ready. A little training of customer service will help and fortunately Dru stepped in to resolve this. The room needs a little attention there isn’t a switch for the exhaust fan in the bathroom and the flowers in the terrace pots have died. The food pricing is somewhat more expensive than I would expect for a pub .

A fantastic authentic English pub located in a beautiful area next to the canal in Kintbury. We stayed 2 nights and enjoyed a delicious breakfast and dinner both days. The room was very clean and tidy and decorated in fitting furniture to suit the historic pub. Spent a lovely afternoon in the beer garden watching the canal boats pass by. The staff here are very warm and friendly which added to our overall experience. We would have loved to stay longer and hope to return one day. Highly recommend the Dundas Arms.

Nothing

The location was lovely. The staff were brilliant. The room was spacious with a lovely patio area.

We stayed in the Heron room and at the price we paid we expected a plug for the sink. We told staff there was no sink plug but one didn't appear. My husband has a balance problem so when away he prefers to have a strip wash and a wet shave rather than a shower. A strip wash and wet shave are almost impossible when the plug is missing as the water just runs out. We didn't expect our cooked breakfast to arrive immediately but it did seem to be a very long time coming.

A short walk from Kintbury rail station, and next to the Kennet and Avon canal. A quiet location, with occasional background noises from aquatic birds calling, and (infrequently) a passing train. Did not hear any noise from the bar downstairs. The character rooms are named after birds, and are decorated in a slightly quirky style. (I prefer that to the blandness of a room in a major hotel chain.) The bedside tables are leather topped, and the mirror had duck (?) feet. The bedding was clean and comfortable. The ensuite was clean, with good sized towels, and all in good working order. Very good breakfast, with excellent service, served in a room overlooking the garden, in which two guinea fowl were to be seen. The garden is edged on two sides by the Kennet and Avon canal. Did not try the evening meal nor the bar, since we went to visit friends, nearby.

The heating was hotter than ideal. The ensuite might benefit from an update before too long. The weather was rainy, otherwise we might have had a short walk alongside the canal.

I have been a regular but infrequent visitor to the Dundas over the last few years. Since my last visit there has been a change of management team, and whilst obviously still settling in, it seems that this change will be for the better. The food in the restaurant was good with some interesting menu options and the breakfast was freshly cooked and well presented.

Although my room (Teal) was clean and comfortable, there was quite a strong musty smell in the room. This was much stronger in the bathroom but also pervaded the room despite leaving the patio doors open to improve ventilation. Whilst it is only an irritant the problem needs attention. Had I stayed more than one night I would have asked to change rooms. I mentioned it to the team on checking out.

Fantastic location right on the canal. Great room had its own terrace to the canal. Good food and beer. Dog friendly. Lovely walks straight from the pub.

No English breakfast tea bags in the room, only earl grey and peppermint which are nice but not for early morning! Only one member of staff in the morning who had to serve breakfast and do the checking out and answering the phone. She was great, friendly and efficient but meant service overall was limited.

Beautiful location Good breakfast Some good customer service by James ,very friendly and efficient. Lovely beer garden.

Check in was poor, just at the bar and allocated incorrect room to begin with. However, it was sorted promptly. One of the young members of staff would do well with some customer service training. My partner was working early so had a breakfast to take away which was disappointing, a couple of croissants and some chopped apple and orange.