Lovely and peaceful, with smart but casual feel. This made it very relaxing. The staff were very warm and friendly also very knowledgeable! The art collection is extensive and was fascinating, not expected which we really enjoyed. The wine of course was exceptional, we are not wine connoisseurs, and everything recommended was amazing, with a great range of prices. The food was incredible, everything is made there, even the burger buns! We made full use of the spa which was mostly empty - and the treatments were wonderful.

Some of it is looking a little old fashioned, There is a lot of wine themed decor, which could do with a re-think, and the spa is also in need of a revamp, it was very clean, and well maintained - the space has great potential. There is also a main road nearby which you can’t hear from the rooms but when outside it was noticeable.

Upon arrival I was greeted by John, who took my bag and handed me a lovely chilled glass of wine whilst I checked in. I was then informed I had been upgraded to a suite, another lovely surprise. The room was beautiful, quiet, well equipped, with a coffee machine, plenty of pods, a fantastic work space. The bedroom was warm, the bed very comfortable, and the bedding beautifully ironed and pure white. Bedroom was also lovely, with a selection of products for use. Dinner was delicious, the restaurant is elegant and peaceful, perfect as a lone business traveller. Overall, a super stay.

Nothing - everything was perfect.

The staff were helpful and friendly. Our room was very comfortable and well decorated with thoughtful touches. We didn’t feel as if all the rooms would be the same. The food was excellent. Whilst there was only one vegetarian choice on for mains the chef offered additional options. The hotel has a relaxed atmosphere but the staff are very efficient.

Nothing. Although it would have been helpful for staff to have explained about additional vegetarian options when I booked as originally I booked another restaurant for the second evening as the receptionist I spoke to told me they didn’t change the menu every day.

Staff could not have been more attentive. Hotel looks and feels comfortable and of a high standard Greeting with a glass of wine was welcoming Lots of parking space

My room did not have air conditioning which was disappointing and a little uncomfortable due yo the heat The hotel is dog friendly but having a self service breakfast means I could not see for myself exactly what was on offer so staff had to get it for me I was surprised the electric charge was not included in the price due to its high level of customer standard I was also surprised that there was limited TV channels, as a solo traveller I did not spend hours in the restaurant and relied on entertainment in my room

This hotel is the perfect blend of elegance and warmth, with a charm that draws you in the moment you arrive. It’s not about over-the-top luxury; rather, it’s about understated sophistication and attention to detail. The decor has a timeless feel — classic yet contemporary, with carefully curated touches that give the space personality without being overwhelming. What really sets this hotel apart, though, is the personal touch. The staff exudes warmth and professionalism, making every interaction feel special. You can tell that this hotel takes pride in offering a refined experience without any pretence.

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The hotel was comfortable, the dinner was excellent, the pool was quiet but not quite as large as we expected. It was also disappointing that we had to book the pool but, as it turned out, it was the last slot available so we just managed to get a swim in before it closed for the evening and it was very quiet which suited us fine. Breakfast was excellent too.

We were not fans of the feather pillows but we should have asked for firmer ones. the shower door in our room did not close properly the lighting control was bizarre and we were not able to have the bedroom lights off and the bathroom on!

Well trained and plenty of staff. They greeted me by name at the door and walked us to our room explaining the hotel. There were tears in the room for my birthday. The spa has mixed sauna and steam so unlike Champneys couples can go to these facilities together. Towels, gowns, slippers provided. Nice artwork rather than usual hotel prints. Light and bright. Dog friendly with bed, dog treats and bowls provided. You got 3 spa experiences for a 2 night stay. Booked a half hour massage, not many minute slots so book ahead, the massage was great. Nearby, Hungerford has a lot of antique shops and a wonderful cafe called Eliane where I had a really lovely vegan brunch. From there a good walk along the canal to Kintbury, where you can wait in the pub to get the train back.

I would have preferred the hotel to be more sustainable and vegan friendly. We were there for two days and our big towels were Hung up but taken away for washing. The slippers with a sign saying ‘take me home’ (ie. Not reused) were taken away the following morning and replaced with new ones. (My husband just went barefoot rather than use another pair) The half empty milk was replaced. You can provide high levels of service while giving people the option to consider the environment. We were given time slots for the spa that were arranged at the time of booking. However, there were only two other people in the spa and it was a mid-week October stay so clearly a quiet time, so it felt strange to keep us to the spa slots rather than telling us it is quiet, go anytime.

Great location. Good facilities, excellent gourmet menu and wine selection. Reasonable spa facilities, generous size rooms and bathrooms. Excellent cutlery and linen. Plenty of parking space, light airy reception. Well staffed.

Needs redecorating throughout, looking tired. The glass dome above the spa has weeds growing on the inside! Numerous public areas have considerable paint damage. Dining room is noisy. Over priced and past its best really, living on past glory. I’ve experienced better for less money. Under new management so hopefully it can be updated.

Wow!! A fabulous stay had at The Vineyard. We had a 2 hour visit to the spa. Small but very relaxing. We took the cellar tour, led by the hotels very knowledgeable sommelier. In the evening we thoroughly enjoyed the tasting menu with wine flight in The Tasting Room. What an incredible meal. Couldn’t fault it. Personalised menus, extra surprise courses. Wonderful, innovative flavours with gorgeous presentation. Loved the staff who were so engaging and informative, they turned a meal into a whole evening’s experience. The room was extremely spacious and had a luxury feel to all elements. The balcony was big enough to sit out on, the shower was really powerful and the toiletries were great. We also enjoyed sitting in the garden with a gin and tonic. Thank you so much to all the staff and chefs for a really great celebratory stay.

Great atmosphere, a warm welcoming hotel with excellent staff that looked after us. A hotel that had been on our radar for a long time and we eventually got round to visiting and it didn't disappoint. Our suite was comfortable and well appointed and the team kept us topped up with those incidentals you get through. The food was excellent including the hearty breakfast which was just perfect. The New Years Eve Gala event was superb, from the Champagne reception to the fireworks at midnight. Overall we had a fabulous stay and would recommend it.

Couple of items getting a little tired that need attention but otherwise spot on.