It was a lovely, spacious 1 bedroom with good furniture layout and large kitchen. Air con worked well, the bathroom is modern and clean, and the view was nice.

Giant stain on the sofa so we ended up not using it at all, didn't know that the room service needed to be requested separately so had to ask separately for new towels, the lift also takes way too long. Also didn't like that the king bed is actually two single beds pushed together. However aside from these factors the hotel was perfect for our needs.

Location was good and central, the apartment was spacious and bigger than expected. It was great to have a full-size fridge and freezer, and separate areas for relaxing, eating, and sleeping. The kitchen was well equipped. The person on check in was great and really helpful, advising us on parking for our overheight vehicle. (We ended up parking on the street outside and moved it in the morning before the restrictions kicked in). We travel to Wollongong often, and would stay again.

The king bed was two singles together and while one half was great, the other half was very soft and a big saggy. The lift was painfully slow, and when we attempted to take the stairs found we couldn't exit on the ground floor as the door was locked.

Self contained apartment allowing meal preparation and including a washing machine. Having a room with a balcony enabled the use of the supplied clothes rack to dry the washing each day. Housekeeping attended twice during a week long stay to replace towels x2 and bed linen x1 which was not expected and appreciated.

The lounge was not comfortable, there was a torn sheer curtain in the bedroom. The fridge leaks onto the floor a bit and there is a leak under the kitchen sink

great location - was nearby central town area so can walk over, with UOW just 1 train station away, and access to station was right across the street. Big comfortable rooms that are clean, with good facilities. easily accessible carpark was great too. This is 2nd time staying at Mantra!

The WiFi speed is still slow - please look into getting a cable into building instead of relying on radio transmitter, which WIFI will drops off whenever rains. Compared to stay 2 years ago, the room walls, window frames and bathroom walls of assigned room need to be redone - multiple areas have cracks or paint flaking off. A few more utensils for guests to make simple meals would be appreciated, please.

Like the spacious clean rooms

There was no heater in the bedroom only in the living room, so it's was cold in the room. Also, it would have been nice to give fresh towels every day. Room wasn't made up when we left the make room up sign. Exactly 2 glasses and 2 cups, no spares, which is inconvenient, that we have to wash each time we wanted to drink. Rather than have a few and then use the dishwasher at the end of the day. Not sure why a few couldn't be kept in the room rather than just 2 each.

Room was spacious, and super clean, and the bed is comfy, reception is open late, clear instructions on how to access after-hours and secure access to the building from the car park and front entry. It is fairly quiet during the day and after-hours.

It is on the opposite side of the city, and about a 20-30 min walk to the Wollongong city beach, which i did not realise when booking :( Check in wasn't the smoothest, and I found the reception to be unwelcoming. However, he may have just been having a bad day?

The balcony was the best, one bedroom apartment was really nice with the balcony in summer, great. A really nice apartment.

It could have been cleaned better. There were still class rings on the coffee table so it wasn't cleaned very well. It wasn't dirty just not cleaned well. Also pets were allowed witch I didn't check. Not for me. There was no restaurant or food or drink, and the local coffee shop recommended was closed, they deed to update their site and their recommendations.

Quite surprised and pleased to find a washer and drier in the bathroom. This was very useful. My daughter was in hospital unexpectedly, and her 5 year-old was with me. We had been travelling for a few days prior to this, and had no opportunity to wash clothes. So it was appreciated to find the washer and drier, which I had never seen before in a hotel/motel room. Parking facilities, a little scary at first, were useful and not hard to get to or out of.

I hesitate to mention this, as I find it is not unusual, but I feel that the kitchen sink outlet and bathroom sink ditto could have been cleaned a bit better. All it takes is a little brush (or old toothbrush) to scrub around the outlet and take away that dirty outline.

The apartment was surprisingly spacious. I really wanted a kitchen so we could cook our meals rather than eat out and the kitchen was decent. The bed was super comfortable which was really good for my recovery every night as I was competing in a three day Crossfit competition.

You could feel the timber flooring under bare feet had a lot of sand on the floor and the dishes and glasses in the cupboard all needed washing before we could use them so the cleaning of the apartment could maybe have been better prior to our arrival but the staff at reception were very accomodating in providing us with a vacuum cleaner so we could clean the floors before settling in.

Great location, very comfortable bed and great shower… Staff were friendly and helpful.

I paid extra for parking - one night we came in late after a show and there were no parks left…. I went to reception and the man came to have a look and moved the laundry bins so we could park our car. There were some larger cars parked which made it difficult to manoeuvre in the small car park..