The room was very comfortable and big. The staff was really friendly. I've stayed here three of four times now and I'm planning to come back. The location is perfect and there is a Antwerp Velo stand right in front of the hotel.

Although the hotel is very clean and the staff very, very friendly, some of the rooms and corridors could use a bit of an update. The bedroom was perfect, but the toilet and bathroom were 'fading' a bit - the bathroom could really use a make-over (old shower-head, crack in the bathtub, some mold on the wall) and the laminate floorboards in the little corridor were peeling.

Firendly and helpful staff. Room was clean and spacious for two adults. I loved that there was a bath tub. The hotel had an old fashion feel to it but with modern facilities. The lobby area was a lovely space to sit and relax. Hotel is very close to shops and restaurants, on the weekend we stayed there was a Saturday market just a few feet from the hotel.

Lift was very small so felt awkward if in there with a stranger. Breakfast was very busy on saturday morning, we were sat in a space where each time some one needed to walk past, we had to move and push our chairs in. It felt cramped. Hotel is walking distance from Antwerpen-Centraal but not ideal if you have lots of luggage. We had a carry on each and it felt too far.

Location was great, price was very good, and the room was fantastic (clean, comfortable and spacious). Breakfast had a variety of warm and cold on offer.

We had two things that could have been improved. 1) when we checked in we were told breakfast was until 11. Before we went exploring in the city I overheard a different person tell people checking in that breakfast was only until 10:30 If I had not heard the new information and clarified with the desk we would have missed breakfast. 2) Around 4pm I went to front desk, three people were chatting in the back office, one person clearly saw me but she kept the conversation going with others and only after staring for a short while did she say anything to the person who came and assisted me. For that one moment I didn’t feel like a valued customer. I only list these snotje hotel is aware. It would not stop us from staying here again.

Hotel is in a good location close to restaurants and city centre. Very good breakfast and a nice lounge and bar for pre dinner drinks. Helpful staff. We would stay there again.

Our room was on the top, there were some weird noises coming from the plumbing, which was a bit distracting. We were only staying a couple of nights so didn't bother to report it.

Lovely big room with a large comfortable bed. Nice neutral decor. Big bathroom including a full bath. Ideal location - easy to walk to from the main station and easy to access the centre on foot. Friendly staff. Able to leave luggage once checked out.

I just feel for this type of large/mid-range hotel the breakfast could be included. I found the cost of breakfast quite expensive for the quality - it was ok, but not great.

Location is great. The historic center is nice, but this area is close, quieter and has plenty nearby... The room was okay, mostly clean. Breakfast is great and a good deal. Also nice to have a bar where you can get pizza/snacks since everything closes early in Antwerp. The bartender was great.

Mosquitoes kept getting in the room, even though the window wasn't open. Judging by the previously-squahsed mosquitoes still on the wall, this must be a regular problem. The air conditioning did not work very well.

The staff was very nice and helpfull, the room was tidy and full of light, the bed very comfortable

Since it's a 4 star I was expecting a modern toilet and some other little things that makes the difference, specially for the price paid. Little things such as a kettle properly working, a full mini bar and double pillows. In the end it was a nice stay, just the rate is not justified considering missing amenities and facilities

Great location with plenty of shops and restaurants around. Walking distance to train and bus stations. Lovely staff. Very comfortable bed, and kettle, bathtub and fridge in room.

Very poor lighting in the room. Staying on the top floor was nice except very hot with only a fan (unfortunately the a/c was old and did not produce cool air). Room was quite dusty too unfortunately.

Extremy friendly staff, free coffee/ tea and fruit in lobby as well as tea making in the room. Room had a fully opening window for fresh air. Gave advise about restaurant bookings, map, site seeying etc. Great location midway between Central station and downtown ( about 15/ 20 min of pleasant walk). Good markets around the corner as well as cafes and restaurants.

Great location, friendly staff and good breakfast. Amazing big windows in our room.

The bathrooms could do with a refresh. They are a bit tired and not what I expected in a 4 star hotel. The showers have a long plastic hose in the bath for example and are not that great and they have shower curtains instead of screens. Otherwise good.