The hotel is lovely with fantastic views but it is very noisy with the waves hitting the rocks down below, didnt bother me but my partner was kept awake until he go used to it. The food was very nice, we only had breakfast but there was everything you could have wanted and more, even rose cava, if you like a drink at breakfast. They could put some more sunbeds out were the sunshines as quiet a lot where in the shade. The entertainment was ok, some better than others. The balconies dont get any sun on them and all the rooms are sea views, the sun is round the other side of the hotel.

Balconies don't get any sun. and it is quiet a walk into the resort although there are quiet a few restaurant's and shops round the corner from the hotel. No beach in resort. The scenic rout from the hotel, has 250 steps down to the resort or there is a quicker way from level 7 in the hotel in a lift onto the sea front but it isn't lit at night so not such a nice walk if its dark.

The location was fabulous. The entire hotel was spotlessly clean with comfortable sitting out areas both inside and outside. The rooms were very large and the beds were comfortable with plenty of pillows if you needed them. All the staff were friendly and personable from the initial reception to check out. Good customer service was obviously in their DNA! The food was attractive and delicious with plenty of choice at all meal times. Prior to going I had seen some poor reviews about the food choice, but in my experience this was a total nonsense and cannot conceive what those reviewers were talking about. Thank you to the Best Hotel Group and in particular to the Semiramis management and team of staff.

The wi-fi was problematic and only really just adequate to pick up a few emails etc. Some investment is needed in better broadband speed - even if available to purchase on a room, by room basis for those who would prefer to be better connected.

We spent about a week at the hotel, and the stay was very pleasant and peaceful. The hotel is located on a cliff with a stunning panoramic view of the Atlantic Ocean and about a fifteen-minute walk along the beach from the center. The room is not modern designed, but it is large, the bed is extra large and comfortable and the view from the balcony is stunning. The hotel has pools, a gym, a reading room and sitting corners . The hotel staff is courteous, doing everything they can to be helpful to guests. The dining room has a relatively good variety of food, including cheeses, cold cuts, and vegetables and more.

I am a content writer and occasionally review hotels. However, rarely, I critique here, normally I rant over bad experiences or thank great service. I don't remember being compelled to write a hotel review, until today. Here is the context: My wife and I booked one night in this hotel last week. Before checking out, I was asked by management about my experience, and I expressed a couple of negatives. However, later that evening at our apartment, I wondered if I had been harsh with my criticism, so a few days later we booked another night, and this is the review. There is one thing this hotel has that cannot be replicated, and that is the staff. I constantly travel (the last 3 years staying in Airbnb and hotels worldwide) and have done so for 40 years. I have had great experiences, but the staff at this hotel, without exception are amazing! It is so funny, I feel like a little boy at my first Butlins holiday, queueing for Redcoats autographs (you need to be over 55 and British to understand). But I have to give a shout-out to the best barmen ever!: Faysel, Bilel and Nasser. I found a satisfying, clean, pleasant room with a nice balcony, but I feel it is a little dated. It could be fixed with a $200 spend. The hotel bar area is more of an extension of the reception. The seating is spaced and feels difficult to socialize with others but we found a way. There is no focal point, you are seated facing different views of the lobby. Whilst understanding this is Ramadan, having the seating face the animation screen area with a projected video and music would be so much better. There is a very nice balcony outside of the bar area and we spent a lot of time there. The grounds of the hotel are exceptional, the palms have been here for years, and the shrubbery and spice gardens feel like your favourite jewellery, complementing an outfit. Pools are not my thing but I trust the guests who said they were amazing and there is an adult pool.

The rooms and beds are comfortable. We also liked the heated pool area. The food was varied and in general of good standard.

ALERT. ALL rooms have a sea view. We were charged nearly €300 more for rooms with a sea view compared with some which supposedly had a rear garden view. There are NO rooms with rear garden view. The drinks in the all inclusive package are quite substandard and for a better quality Sri is you need to pay a difference.

The view was an amazing🤩. Room was very decent and housekeeper Maria Jose was outstanding. "Give her a good raise" 😍. She was a highlight of our stay. Breakfast was mediocore.

Would be better if there was bath rope and coffee kettle in the room. Having to pay 3 euros per day for a kettle in 5 star hotel is ridiculous.

Beautiful view from the room, delicious food, 2 swimming pools, one of them is heated and with a jacuzzi...if you buy all inclusive, it is recommended to buy All inclusive gold...hotel on the mountain, so you have to walk to Martianez lake, you need a little exercise but the image makes up for it. I had half board....taxi from the center to the hotel is €6-7, very convenient if you don't want to go up the hill

Bad Wi-Fi in the room, it only works at the reception, you can't count the drinks during dinner... (half board), if you order something, you pay after check out.

Food good . Room very nice. Cleaners excellent.

WiFi shocking .dinner dress poor.dirty plates and glasses

Great location Rooms spacious and clean great bed and sheets and overlook the sea Swimming pool near the spa heated and the main one great location and atmosphere with a bar . Very peaceful The food was ok and the waiting staff were help and friendly. Great location to walk in the town or towards the banana plantation and a lovely beach

The spa was very disappointing. Booked a facial for 93 euros there were alternative ones for 40 euros asked how long the 93 euros was told 45 minutes barely lasted 30 minutes might as well booked the cheaper one . Some of the things in the spa were not working but weren’t told that .

The hotel was beautiful, very clean and spacious. Our room was lovely, private balcony with stunning views. During the day the road could be loud but at night it was quiet and you could hear the waves crashing on the rocks 😍 The buffet restaurant was superb, the best all-inclusive food we’ve had. Although the options each day were similar, there was always a different type of meat or fish and every night was a different theme.. my favourite was tex-mex night! Most of the staff were super friendly although some were less-experienced than others. The animation team were incredible and certainly made our holiday much more special, also very good choices of entertainment in the bar area. Singing, dancing and even a magic show while we were there!

My only upset really is that we weren’t really checked-in properly, we were given the key and pointed in the right direction then left to fend for ourselves to find the room, the restaurant and the pools! Sometimes the wait at the pool bar was quite long but we just waited for the queue to go down instead of further stressing the staff who were trying their hardest 😊