We would like to say big THANK YOU, to all of the people who welcomed us in this wonderful hotel! So far one of the best holidays we ever had. It’s mine 12 time in Montenegro and I know what to compare with. THE TEAM IS REMARKABLE. All of them extremely polite, with great qualification and knowledge of what they are doing. Amazing English. Unique characters. We will miss them. 
ROOM WAS SUPERB! Comfortable beds, amazing sofa-bed. Top mark cleaning service every day. Beautiful design and great view from the balcony. 
 Another great thing about this hotel is INCLUDED BREAKFAST! Oh my! It was different every day , so many options ( even my DAIRY FREE milk and GLUTEN FREE meals) and everything was so delicious (especially grilled vegetables, hummus and their pies) ! Better then most Turkish All inclusive hotels I’ve been! Really impressed all of us! Our KIDS (6 and 4) WERE WELCOMED everywhere and they could stay kids and supported by the team at the Swedish table. They had so much attention and care. Thank you a lot for your kind approach to them! And another huge plus of this hotel is INFINITY POOL AND SAUNA ON THE ROOF ARE STUNNING! Just a magic! We invited our relatives for extra price and spent lovely evening together! View is gorgeous! 
 
We visited this hotel in early May for 2 weeks and it was great decision as town is quite before summer season. Weather is great not too hot and the water is nice and fresh we swim every day. We took a timer and it says that even walking with two kids it takes just 3 minutes to arrive to the great Raffaelo beach! We highly recommend this hotel to anyone! It is one of the best places in town for sure. 
We wish you all the best and have great new 2024 season! 

Daria, Richard and Alex,Milena :)

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Garni Hotel Kruso offers impressively clean rooms that come equipped with small kitchenettes and all the basic utensils—a nice touch even for guests like myself who didn't plan to cook. The breakfast, while somewhat limited in options, proved perfectly adequate to start the day. I particularly appreciated the availability of garage parking, a valuable amenity in Montenegro. The staff demonstrated consistent helpfulness throughout my stay, ready to assist with any needs. Another convenient feature was the elevator access from the parking garage directly to the lobby and guest rooms, making luggage transport effortless.

The parking situation in the garage reflected the broader Montenegrin parking culture—chaotic and frustrating. Local guests parked with little regard for others, creating situations where I couldn't even access my own vehicle without staff assistance. While this disorderly parking approach seems common throughout Montenegro, the hotel should implement stricter measures to prevent such chaos in their garage and ensure all guests have proper access to their vehicles.

Good choice of breakfast laid out beautifully. Roof top pool and sun lounging area with Sauna offered amazing views and cooling wind. I had an accident whilst there (whilst boating) and used hotel to recuperate until I could fly again. The staff were AMAZING, taking care, giving me room on bottom floor, carrying things for me, ordering taxi's and their sushi take in (so recommended, on par with the best Sushi restaurants in the UK) and also translating and writing documents for my stay in the hospital and return on the plane. Marija, Jelena, Valeska and Teodora made all the difference in the world and should be the standard for all hotels, they trumped it all by ordering me the cheapest taxi transfer I could find and changing the car so I'd be comfortable on the journey back. My room was spacious, scrupulously clean and serviced every day, with a well stocked fridge including chocolate and great TV's with choice of stations.

I missed proximity to the sea, until I found the 3 minutes steps down to the best beach in the town. There is noise ingress from the main road so if you need ear plugs take them, only really noticable if you have doors and windows open and sea facing room. My main warning, not hotel related, don't be ill in the town as the local hospital, once one of the best military hospitals in the region, is dilapitdated, understaffed, has few facilities that's we'd expect, no internet and few working technologies, and most don't speak English. The expectation there is that guests and visitors bring the essentials including toilet paper and food, you've been warned, if you're in trouble make for Kotor an hour away.

Cleanness, spacious room and the building itself, welcoming and professional staff, facility and amenities offered, a lot of sunshine - great orientation, abundance in breakfast offering, parking which is crucial for the location and for the city!

There should be a simple process if you made a reservation with one credit card, while make a final payment wth another one.

Fantastic staff, so lovely and willing to assist. Very very clean, modern decoration and very comfortable room. Incredible shower and well-equipped kitchen. Beautiful rooftop swimming pool. Great breakfast.

The sea view suit was not a direct view, and our main view was an old neighborhood. It is located in not a tourist part of the town.

- The staff were so welcoming and helpful, they helped us book a number of excursions and provided us with some great recommendations (special shout out to Maria, Tijan and Snezana) - The room was absolutely great, really spacious with cool decor and a lovely sea view (well worth the extra cost) - We really enjoyed the breakfast, plenty of hot and cold options - The beach and restaurant associated with the hotel are great

- It would be good if the price of entry tickets for the forts were included in the price of the old town tour - They have a really well-stocked bar but we never saw anyone serving drinks or using it, we definitely would've had a nightcap had the opportunity been there!

Good location, very nice rooms, fantastic rooftop with infinity pool, excellent breakfast, very supportive staff and easy parking. The hotel is a boutique hotel with few guests, which means that it is a very calm and relaxing environment.

Sea view only for some rooms on the top floors.

Everything at this Hotel is exceptional and absolutely exceeds expectations! If you’re looking for the highest level of hospitality and service - this is the place to be! The staff is extraordinary and fulfilled all our (extra) wishes. I had a surprise birthday party set up by the hotel staff and it was an absolute blast. This is by far the best service I’ve experienced and we do travel lot. I’d definitely recommend Garni Hotel Kruso and would come back anytime!

Nothing !!!! Everything was perfect and even better than expected!

Great experience!!! The property is at the entrance of Igalo city, short walking distance to the nice, clean beach and a number of restaurants, and about 15 minutes walking distances from the old city of Herceg Novi. The hotel is newly opened, quite and modernly designed. Room was very clean, cosy and comfortable. Breakfast was absolutely magnificent with variety of daily fresh choices. Warm, welcoming stuff, very friendly and helpful. Thank you Marija, Maša, Miloš and everyone in the hotel for making our experience exceptional. We are looking forward to come back here!

Everything was good

It was very clean very spacious

I didn’t like that there wasn’t option to get a delivery for lunch or dinner from the kruso restaurant I had to go pick it up myself