Location

Booking.com said we could check in early without extra charge, one of the reasons we booked this hotel. When we arrived, the male manager in charge refused saying rudely “I am here now saying no!” What kind of service is that!!!!

I like the followings: 1) Convenience - One of the subway exit is just infront of the hotel. And there is a lift to the subway station 2) Convenience store - there are 2 convenience stores near the hotel. less than1 minute's walk. starbuck also nearby. 3) Eatery & shopping - Numerous eateries and some shopping near the hotel. 5-10min walk. 4) Room 1402-Standing shower with enclosure. Water doesn't leak out unlike in some hotel. Strong shower. 5) Room 1402-Nice view. 6) Airport Bus Limousine-the bus stop is just outside the hotel. 7) there is a jimjibang nearby-Sparex 8) Isaac Toast-Nice korean toast. nearby.

There are cups in the room but there are no teaspoons.

Hotel is in a great location! Airport limousine bus stop (6702) and DDM station exit 4 elevator are both at the hotel’s doorstep - really couldn’t ask for more. If you are participating in any of the klook one day tour packages, one of their main coach pick-up point is also literally right next to this hotel so it is really convenient, especially if the pick up time is very early. Hotel room is big and clean and shower works great. There’s also two convenience store nearby and opposite is Starbucks for daily coffee fix.

More of a goodwill thing but would be great if the hotel can be more generous about early check-in, especially if the room is ready - paid for an extra hour stay as I really wanted to check in one hour early after a long flight.

I thoroughly enjoyed my stay at the hotel. The location was exceptional, with the convenience of a train station entrance right in front of the hotel via lift (Exit 4). The proximity to many malls added to the overall appeal. The room itself was delightful, offering a truly enjoyable and comfortable experience.

While everything else about the hotel was perfect, the limited availability of only two lifts occasionally led to slower service, impacting the overall experience.

The location right outside the Metro station exit 4, where the lift opened in front of the hotel, and a 24-hr convenience store next to the hotel, very convenient. However it was so quiet nothing to lookaround the hotel in the daytime. The room function was perfect and comfortable. Breakfast was good but all the same menu every day no changing for 2+1 day we ‘ve stayed. The hotel provided luggage storage lockers for 24-hr. We stored the luggages at the hotel while we traveled to seoraksan and came back 2 days later for another booking. The staff took good care.

Front office system was not so complete as we have to repeat and repeat again everything we have already noted to them.

Wonderful location - The hotel is located right by Exit 4 (elevator) and 9 (stairs) of the Dongdaemun History and Culture Park subway station, which is connected to several other main subway lines that will bring you to the main touristic attractions easily. The Airport Limousine stop is also right in front of the hotel. The room was clean and spacious enough for me to lay out two suitcases at once. I also made good use of the laundry room and fitness room throughout my stay. I highly recommend this hotel as a solo female traveller.

Just nitpicking but the walls are on the thinner side and there were a few instances where I was jolted awake when my neighbours returned late at night and slammed their room door shut.

Second time staying here - The hotel is very conveniently located, close in proximity to various tourist hotspots. There is also a direct airport bus (takes about 1-1.5hrs travel time) that stops right outside the station which eliminates having to lug our luggage via subway to get to the airport train. Room was clean and huge. Check-in and check-out was quick, and staff were attentive and helpful.

Just one minor inconvenience is that there are only 2 lifts to service all rooms, and they take pretty long at times.

Lovely staff, great location. The subway station exit with a lift/elevator is literally right at the hotel’s door step so it’s super convenient especially if you have luggage. There is also an airport limousine bus stop for the hotel (you can find this info on the hotel’s website). Good food options within a couple of hundred metres, and a 7-Eleven and another convenience store very close to the hotel. Also appreciated the convenience of having laundry facilities onsite. (The hotel staff also offered us complimentary hand warmers throughout our stay!)

Nothing!

The hotel is at the most perfect location right in front of the elevator for the metro. It is also right next to the DDP and Dongdaemun Shopping town. Across from the hotel are streets filled with wonderful restaurants where the locals go to eat and therefore they are all very reasonable priced. I loved to walk around the neighborhood because there are so many shopping places and wonderful street foods. And OMG, the room is so nice, big and very clean. It has the best and the most comfortable bed and pillows. I did have my best sleep there. I miss that bed so much :-(

Nothing!!! The hotel is beautiful and very tall. At night, it is all lit up and very easy for me to navigate my way back :-)

Very convenient from the airport. After AREX, you'll need to buy Tmoney first then take one train to station "Dongdaemun History & Culture Park station". After arriving at the station, tapped out and turned left, then used the lift to exit the underground train station. The lift is directly at the door of the hotel. Exit 4 iirc. Nearby there are 2 malls that are like Platinum, Bangkok and the Dongdaemun Design Plaza is within walking distance. There are 2 7-11 nearby and one more similar store to the right of the building (like 7-11, different name). Opposite the hotel there is Starbucks. That's the bus stop that the family took a bus from to get to different places. Although Gmap isn't the best, it works well for figuring out bus numbers. Would stay at this hotel again due to the convenience and cleanliness. Staff were helpful too and were able to advise the walking distance for an attraction that we wanted to see. Highly recommend!

NIL. It was a good stay.