The hotel is new and designed with convenience in mind. Easy pickup area in front, elevators right next to the reception counter with breakfast area nearby. A lot of varied seating, including outside which was used a lot because the weather was good. The rooms were roomy and clean with ample outlets and counter/shelf/hook space in the bathroom. Toiletries are large sizes attached to the wall (lotion) and shower. I like that but others may not. Housekeeping is done every other day. The room had a refrigerator, microwave and mini coffee maker. (Coffee is okay; better to get it from the lobby.) Also ironing board and iron. I would have preferred an in-room safe. Blackout curtains made it easy to sleep and there was no traffic noise even though the main highway is nearby. Breakfast was pretty good. Hot items included scrambled eggs, potatoes, and breakfast meat (bacon or sausage), and a self-serve waffle station. Toast/bagels, cold cereals, and a fridge with yogurt. Some bottled drinks were in a refrigerator but I didn't check that out. We were glad they had oatmeal as we eat light in the morning. More fruit other than whole apples and oranges would have been nice. Hot coffee, including decaf and tea, is available during breakfast and 24/7 in the lobby. There is a fitness center but I did not have time to use it. Front desk staff were friendly and professional.

Not the fault of the hotel but the power went out for most of a day due to a fire at a nearby restaurant. Although automated texts to welcome us came through, none were sent to update on status on the power outage and I had to call for updates. The lack of power meant water pressure (and presumably hot water) was affected so we would need to check-out if it wasn't fixed. The power went on just as we came back after dinner to pack and check-out, so we fortunately did not have to leave early.

Wonderfully cleaned room. Well stocked with towels. Super quiet, even next to the freeway. Comfortable beds. Almost blackout dark window covers. Great breakfast included. Convenient location for a quick stop with kids.

Only complaint was the prices of the snack bar was definitely high, convenience fee in full effect. Could use more accessible seating at breakfast, tables with low chairs that kids could use filled fast.

Comfy beds/room

All the chatty girls at the breakfast (must have been some kind of convention) Noise when people talking and kids screaming/talking when they got off the elevator next to my room. Mainly noise, but I’m noise sensitive. Next time I’ll see if I can have them put me away from the elevator and I’ll choose a seat away from the middle schooler excited about their trip. They were excited! 🤗

The breakfast was great and the location is not far from San Francisco, since we had rented a car. Besides, the staff was very friendly and welcoming. The sound proof windows helped us have good nights of sleep while we were there.

When you first arrive, there's an impression the area is not really safe, but this quickly goes away once you are there for more than a day.

We requested a room facing the courtyard, it was arranged immediately at the front desk. They staffs are very nice. The complimentary breakfast is standard but well organized. The location is great if it is your last day in san francisco and plan to visit via Highway 1 as next step. This is very convinient and parking is for free. This is an advantange compare to staying in downtown.

nothing particular

The breakfast was good! Even though there were a lot of people partaking, the staff constantly kept restocking the food items. Parking was real close to our room; no need to walk a long distance. Really enjoyed the 24hr coffee bar.

A few water bottles could have been included in the room. Got up real thirsty at night and couldn't find any water available.

It's very new & "almost" clean, room was comfortable, staffs are friendly and helpful, helped us to get the pick up service to the airport ($35 plus $5 airport charge to SFO Int'l airport). There is a small market and several restaurants just behind the hotel in 3 minutes walking distance. The only thing is that there was a long hair in the shower pan but other than that, everything else was good.

More detail on cleaning.

Being newer it was very clean. Based off of how the staff was I expect it will stay that way. The staff was also very welcoming and always greeted you with a “hello” and a smile

Only issue we had was there were parts of the bed frame that normally had rubber covers on them. Our bed did not and it could be a cut hazard. Front desk was notified

Amazing hotel, looked brand new, amazing hot breakfast, tons of variety. The inside decoration was amazing too. Room very pretty and bathroom even better. Loved staying here!

The front desk people were not the most helpful (after not having mentioned a security deposit, they did not even apologize and acted like it never happened). All else was amazing!

It was a lovely abode away from Canada for the weekend. I especially enjoyed our breakfast. There was one time when they put meat in the omelettes and I asked them if they were planning to make meat-free eggs, and so they did for me! I was very thankful to the sweet staff. Will come back again in the near future.