The staff was helpful and efficient in their work.

Took us a little while to find the entrance to the hotel. But it was well worth the effort.

Perfect location inside the walled city. Beautifully converted building with secure, underground car park. Easy walking distance from the old town (in fact you are in the old town). Great gin bar as part of the hotel. We ate right next door in a Michelin star restaurant and reasonably priced.

Rooms are not very sound proofed (through the doors) but all OK when everyone's asleep.

Wonderful location; right by a parking garage and hotel could arrange pre booked parking for 25 euros/night ahead of time. Walking distance to old town main attractions; very easy location. The hotel itself is not super modern- bit outdated; there was a column right in front of our room door; a bit awkward. Hotel staff was welcoming and helpful. We arrived on a Sunday evening; was very quiet night; the next day morning we could hear street noise from the room clearly from every cough to luggage drag on cobble road. The windows were old school style, no doubt pane or anything. Free red wine in the room. Overall was very good!

A bit smelly in the room; we were wondering if it was from the cave or something else Street noise

A small, traditional hotel in a beautiful building right within the boundary of the historical center of Toledo, just one to three blocks from the Synagogue, the Sephardic Museum, the El Greco House and Museum, and Santo Tomé, and only four or less blocks from the Cathedral and the main plazas. A wonderful location. Equally important, the staff is incredible. We felt like their personal guests. The room was also comfortable and a great value. Can’t recommend more highly.

I can't think of anything.

We stayed in a huge room (quadruple), with 2 comfortable bathrooms, each contained toilet and bath with the jacuzzi (though we didn't use the jacuzzi), comfortable beds. Very cute design that combined the authentic old building with the new elements. Very nice neighborhood, in a walk distance from main town attractions.

Pillows were not comfortable, with the weird shape (narrow and long), but were replaced by request. The water in the bathrooms was not hot enough though we put the regulator on the maximum temperature. The price of the breakfast was not reasonable and, by what we saw, not very rich (we didn't take it)

Close enough to all the attractions of Toledo, The bed was extremely comfortable the room was very clean .Theres a very nice bar within the hotel and the breakfast was fantastic. We have stayed here before and would stay again.

Nothing much about the actual property we didn't like , the only real negative for myself was the high cost of parking .We had a car full of personal belongings so required close by and guaranteed safe parking .So at €27 per night I feel this is very expensive.

The property was in a quiet area. Good to come back to the hotel and surrounding streets after the busy streets of the town. Nice little cafes and good restaurants within walking distance. Also the Greco museum worth a visit. Breakfast at the hotel was good. Varied choice and fresh items from the bakery each day. Cleanliness of the room was good with perfect room service

Our room was deluxe standard, with one large bed. The foot end of the bed almost reached the wardrobe. It was a nuisance to slide by each time you went from one side of the room to the other. There was a massive sofa in the room that took up so much free space. Maybe possible to re-arrange the room but I would not take this room again as is. The window faced inwards with views from other windows so not much chance to have the curtains open without someone looking in.

The room was very nice, we paid extra for parking which was great and breakfast which was excellent. the location could not be better!

They made us sit in reception for 20 mins because the room wasn't available until 3pm. why not let us check-in and go out?

Breakfast was excellent,enough choice for all needs,and well worth the price

The tea bags were not very nice,so we used our own we had with us.

The hotel itself is really cool - a modern hotel inside a very old building. Breakfast was amazing and the room was super comfortable and clean. The location is convenient, only about a ten-minute taxi ride to the train station.

I didn't love that the only window in our room was at street level, so we ended up keeping the shutters closed and having no natural light. It wasn't really a problem, just made the room feel a bit dark. It was fine for a day, but if we were staying longer I'd want to arrange for a room with more of a view.