Our room was clean and we were able to check-in early. Our flight out of Buffalo was canceled so we chose this hotel as it is near the airport. It was a no frills hotel. Complimentary breakfast was provided but we left early in the morning so all we had time for was coffee. There was a large booklet in the lobby with detailed information about area restaurants including menus and this was quite helpful.

Our bed was a bit unstable. When we first sat in it there was a loud noise and some movement of the foundation. We worried about being uncomfortable and trouble sleeping that night but to our surprise we slept very well.

Rooms were very nice and clean. Lots of stores and food close by. Beds were comfortable. Front desk employees were very nice. Quiet atmosphere. They provide you with big things of shampoo, conditioner and body wash in each shower which smell amazing. Will definitely return.

Only complaint is the beds are extremely squeaky. But still very comfortable.

Great “extras” - popcorn upon arrival, juice/soda available all the time, tasty & hot breakfast options in addition to cold items, free airport shuttle service, etc.

Our floor felt a little “sticky” so we did not want to walk around bare-footed. Walls either thinner OR just happened to have some noisier-than-usual neighbors???

everything about the hotel especially the front desk clerk Gavino he was absolutleyl great very informative and very attentive to our every request and needs. and the Shuttle drivers.wers on time and very courteous. kudos all around to the staff at yiour hotel, we will definately be back !!!!

nothing keep up the good work

The bed and pillows were my favorite. Room was a decent size for one person. Loves that there was breakfast

Some minor updates may be needed. The shower door kept opening a bit, the floor seems to need minor repairs, I have no idea what was happening with the window.

The friendly staff, the breakfast, close to the Airport, the University of Buffalo and many shopping areas and restaurants .

The bathroom light switch outside of the bathroom and the sink in the bedroom instead of the bathroom.

We checked out early so didn't got a chance to try breakfast! Room was clean and comfortable! Satisfied.

There was no shampoo in the shower, bottle was empty. Only bodywsh and conditioner was there which was disappointing. There should be travel size toothbrush and paste provided too....just a suggestion.

Excellent! The variety of foods they had was excellent and hot. The fact you can get coffee anytime. Excellent location to everything. Friendly staff and very helpful. Easy to get to the hotel.

There wasn't anything I didn't like about my stay, everything was fantastic. I am not sure what more you want from me as I didn't have anything negative to say.

Cleanliness, The location, price, and the gal that checked me in was very friendly and professional.

The carpets were duct taped to the floor? The male employee was not engaged with guests. Rather he was engaged more with tasks and his phone No coffee in lobby Bed was not comfortable. Mattress was hard Staff was not helpful with guests who were trapped in parking lot due to weather. He offered no assistance and the plow that was hired did a lousy job. I actually shoveled myself and another guest out. Watched others do the same. One guest couldn't start his vehicle and had to call a tow truck. More shovels, more ice melt, a jump starter Cmon it's WNY be helpful & prepared I would not stay here again unless like in this instance I absolutely had to.

Hotel was under renovation but contractors were courteous and cleaned up when not working. The first desk clerk was polite but the one in the morning was really nice. Breakfast was hot and fresh. Dining area was clean and well stocked. Housekeeping staff was very friendly and held doors for us since our hands were full.

The rooms were mostly clean but the furniture was a little roughed uo in places and there were handprints on the headboards.