Beautiful roses and great location close to the dance convention I was attending across the street. Nice breakfast and friendly staff. In room hot tub. Large room with arm chairs.

The room was cavelike and dark, with brown and beige decor, and the bedcover a slick uncomfortable polyester that felt bad and kept sliding off the bed.

Room and breakfast was adequate. Nice staff, everyone eager to help. Plenty of parking. Close to freeway access but room was quiet.

Door did not always lock and was not a new issue. Front desk tells customers to bang the door knob with a shoe which is fine if it was not at the crack of dawn but at least 3 other people were having the same problem on the section of the hotel we were at. It wakes other people up when you start hitting the door with a shoe early in the morning. We were told it’s caused by the weather but there must certainly be a way to fix this problem. The shoe banging does work!

Very good hot breakfast with lots of offerings (and real silverware!), wonderful dining room attendant Leticia who works hard, always has a smile and a greeting; good pool, comfortable king bed, Direct TV has TCM and good channels that we like, double sinks in bath area are great, good seating with nice upholstered bench, two upholstered chairs, a dining table, a desk with swivel chair, a good amount of layered lighting in the room, appreciate the clock radio and plentiful electrical outlets in table lamps, good quality wi-fi. Also appreciate the laminated cards with hotel information and TV channels in the room. All-in-all, a convenient place to stay to attend OSF plays and Ashland activities. While not in the central city, it's an easy drive from the hotel to the buzz of the plaza.

Would prefer: regular coffeemaker over wasteful Keurig, refillable toiletries rather than single-use plastic bottles, a microwave in room would have been nice but no big deal as one in dining area is available. Ground floor 111 was good but pretty annoyed that we could not un-hear the rhythmic sounds of romance in the room above us late one night :- (

We have traveled to many places in the USA, usually staying at publicly available lodging. The staff was friendly and quick to offer suggestions and answer any questions. The facilities were clean, well-kept, and comfortable. Breakfast was an ample offering of well-prepared eggs, bacon and pastries. The coffee was good too. The location was near I5 freeway, yet incredibly quiet. This is our top-rated offering after several years of travel.

The room is equipped with a standard height toilet. Traveling seniors would especially enjoy having a higher rise (17 inch seat) model. We have 3 of the 17 inch units at home which makes our rising to a standing position much easier. Our experieance is that the cost premium for such a unit is very small compare to the comfort recieved.

The property has undeniable charm with its half-timbered façade and beautifully mature landscaping. Despite being close to the freeway, it feels like a peaceful oasis. We slept with the windows open instead of using the AC, and while we could faintly hear the freeway in the distance, the sound was soft and far less intrusive than the hum of the air conditioner. One of the greatest perks is the Tesla Supercharger located right next to the hotel - an incredibly convenient feature for EV drivers. Also next door is the Caldera Brewery, which serves a solid selection of beers, including some good sours.

Friendly staff at check in and breakfast. Clean rooms. Comfortable beds. Plenty of parking. Good location to hit up a show in town. Large gym with plenty of open space for working out. Overall, a good overnight stay while road tripping to Portland. A bit pricey for a class level of hotel, but a good place to stay if can be booked on discount.

Minor issues - Drip coffee at morning breakfast was a bit watered down. Gym dumbbells (fairly standard across hotel chains) are non existent, but lifting machines and treadmill are good enough.

Location was great. Staff was great room was very clean.

It’s winter and there was nothing on the bed but a little tiny, thin something and a sheet. Yes, there was an extra blanket you could put on and the heater works great, but the bedding was more like summerweight bedding they should adapt to the colder weather. Also women like tissues there was no tissues in the room. If you have to charge more for putting tissues in the room charge more, but you need to put tissues in the room

The staff went above and beyond in many ways, including helping us by providing an excellent parking spot for our truck and trailer, along with finding a necklace that was left in the room (and ended up in the laundry as it was left in the bed) a few days later!!! Very thankful and impressed with Ashland’s Best Western staff!

The room had a scent like distant cigarette smoke and perfume. Not ideal but everything else was well worth it!

The room was comfortable and clean. The person who checked us in was friendly, professional and helpful.

The parking lot was piled high with snow everywhere including where we parked. It had been 2 days since it had snowed and they had done nothing to remove snow to make it safe to walk around or drive around including where you entered and exited. There was a free breakfast, but we were unable to walk safely from our room to the building where breakfast was served.

Our room and bed were clean, very comfortable and reasonably quiet. The hot tub is delightful.

The fitness center needs equipment maintenance and cleaning. Several machines are broken/non-functional, and the machines are dusty. Staff removed the coffee urns before the scheduled time was finished for breakfast, frustrating some folks. Why not provide just provide access to coffee all day?