5 reviews
From
$300Paseo Kanai 16 Solidaridad, Quintana Roo , Playa Del Carmen, 77730, QR, Mexico
5 reviews
1/81
Spa/Wellness packages
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Etéreo, Auberge Resorts Collection is a 5-star hotel in Playa del Carmen, Quintana Roo, Mexico. Roughly 9mi from the city center, this beachfront retreat sits at Paseo Kanai 16 Solidaridad, Quintana Roo, inviting travelers to unwind by the sea.
Guest amenities span from a restaurant and bar to direct beach access, an outdoor swimming pool (free), and a Kids' pool (free). Free private parking and free WiFi keep stays easy, while a Spa/Wellness packages, steam room, and other spa options add pampering. Practical touches include a 24-hour front desk, tour desk, non-smoking rooms, and elevator access; some services such as fitness center, shuttle services, water sports facilities, airport shuttle, and meeting/banquet facilities carry extra charges. Pets are welcome with extra charges, and a Kids' club is available for an extra charge.
Reviews: 5
Directly on the sand, the taste buds are treated to a world tour without ever leaving the resort. On-site dining options span bold Mexican flavors, seafood and local Latin American fare at Itzam; El Carrito and Alberca bring Mexican and local favorites to the table; Che Che offers Japanese, Mexican, Peruvian, seafood, sushi and more for curious palates; and El Changarro serves Mexican, seafood and grill-worthy bites. The lineup is complemented by spa and wellness packages, plus relaxing steam room sessions for those who want to unwind after a sun-soaked day.
Sun, sea and sunset glow are part of the vibe, with direct beach access and a scenic outdoor pool scene. A dedicated adults-only infinity pool with a view stands ready for a serene dip, while a separate kids’ pool keeps the little travelers happy. Practical touches include free parking and WiFi, and pets are welcome with extra charges for four-legged guests.
Room offerings span a wide range, from cozy studios to expansive suites and multi-bedroom homes. Examples include the Deluxe Suite at 1,378 square feet, a Studio (various configurations) around 872 square feet, and larger options like the Apartment and Suite lines up to 3,929 square feet. Signature picks include a Sunset Suite with Ocean/Sunset View and plunge pool, a Studio Sky Deck with ocean views and plunge pool, and a Penthouse/3 Bedroom with ocean views for those aiming to elevate the vacation vibe.
Closest airports
Cozumel International Airport
14.5miCancún International Airport
22.9miSpa/Wellness packages
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Steam room
Beach
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Free toiletries
Show 6 photos
Deluxe Suite
1 Sofa Bed
1 King Size Bed
1380 sqft
Private Bathroom
Minibar
Air conditioning
Free toiletries
x3
More details
Show 7 photos
Apartment, 2 Bedroom
1 Sofa Bed
2 Queen Size Beds
1 King Size Bed
3045 sqft
Private Bathroom
Air conditioning
Free toiletries
x5
More details
Show 12 photos
Mangrove Studio, 2 Queen Size Beds, Plunge Pool
2 Queen Size Beds
875 sqft
Spa tub
Terrace
Swimming pool
More details
Show 6 photos
Superior Suite
1 Sofa Bed
1 King Size Bed
2075 sqft
Private Bathroom
Minibar
Air conditioning
Free toiletries
x3
More details
Show 7 photos
Suite, 2 Bedroom
2 Queen Size Beds
1 King Size Bed
2530 sqft
Minibar
Air conditioning
Free toiletries
x5
More details
Show 6 photos
Deluxe Studio, King Size
1 King Size Bed
870 sqft
Minibar
Air conditioning
Free toiletries
x3
More details
Show 7 photos
Suite, 3 Bedroom
2 King Size Beds
2 Queen Size Beds
3930 sqft
Private Bathroom
Minibar
Air conditioning
Free toiletries
x7
More details
Show 6 photos
Suite, 1 Bedroom
1 King Size Bed
1645 sqft
Minibar
Air conditioning
Free toiletries
x3
More details
Show 9 photos
Penthouse Apartment
1 King Size Bed
2 Queen Size Beds
1 Sofa Bed
3045 sqft
Private Bathroom
Minibar
Air conditioning
Free toiletries
x5
More details
Show 5 photos
Studio, King Size
1 King Size Bed
870 sqft
Minibar
Air conditioning
Free toiletries
x3
More details
Show 5 photos
King Room, Garden View
1 King Size Bed
870 sqft
Minibar
Air conditioning
Free toiletries
x3
More details
Show 5 photos
Superior Studio, King Size
1 King Size Bed
1495 sqft
Minibar
Air conditioning
Free toiletries
x3
More details
9.2
5 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
Katherine
8.2
December 2022
Auberge Resorts are always a unique and special experience. First of all, this property is *stunning*. Every detail was selected with care. When it’s sunny out, you’re in paradise. The cenote in the spa is fabulous. There are tons of amenities. The bed is extremely comfortable. My room faced the Caribbean. However, the crown jewel at Etéreo is easily Miguel Baltazar and Itzam. The food at this property is astoundingly good, and the value proposition is actually decent for what you’re getting. I am still thinking about the tres leches pancakes, the ice cream from the Christmas Eve dinner, the tortillas, the beef… just all of the food. I also really like the room key, a bracelet that says “live in the present.” They let you keep it!
Nobody goes to an Auberge on a budget, but one small nit I can’t let go of… at the spa (to be clear, this is obviously not the fault of individual workers), they try to usher you through various stages of a cleanse without regard for what you want to do, which is mildly annoying. I discovered why when I got tired of the rain and decided to simply use the cenote. It turns out that a basic day spa pass is $80, “for the cleanse.” I’ve been to many nice hotels. Usually, if I just want to use the hot tub, it’s free, or a nominal fee. $80 was just a little irritating, especially since it was raining for days and the other hot tub is pretty much unusable when it’s pouring. It didn’t ruin my trip, but do be aware there is a fee for everything.
Petronille
10
December 2024
Brand new amenities. Super comfortable rooms. Each space is beautifully designed. The family pool is great. Staff were absolutely adorable with us and so welcoming everywhere: pool staff, restaurant staff, welcome team…Absolutely Delicious food. We loved having a dedicated “guia” taking care of us; Itza was super professional and friendly. She would help us having our kids food pre-ordered and ready for them at diner time.
Our room was on the ground floor opposite the lift and a back of house/storage room. Each morning at 6am the cleaning team was accessing this room and talking very loudly.
Michelle
8.2
November 2022
beautiful rooms
food is too ‘creative’ lacking good flavor and very expensive
Attractions
3D Museum of Wonders
7.8miFundadores Park (El Zócalo)
8.6miCenote Chaak Tun
9.2miSelvatica
12miXenses Park
13miRio Secreto Nature Reserve
13.4miDiscover Mexico Park Cozumel
17.5miSan Gervasio Mayan Ruins
17.7miXoximilco Cancun
20.6miThe Mayan Cacao Company
22.6miKantun Chi Ecopark
23.5miVentura Park
23.6miXotik-Ha EcoPark
23.8miPlaya Palancar
24.7miEl Mirador Lookout
26.3miAttractions
3D Museum of Wonders
7.8miFundadores Park (El Zócalo)
8.6miCenote Chaak Tun
9.2miSelvatica
12miXenses Park
13miRio Secreto Nature Reserve
13.4miDiscover Mexico Park Cozumel
17.5miSan Gervasio Mayan Ruins
17.7miXoximilco Cancun
20.6miThe Mayan Cacao Company
22.6miKantun Chi Ecopark
23.5miVentura Park
23.6miXotik-Ha EcoPark
23.8miPlaya Palancar
24.7miEl Mirador Lookout
26.3miAirports
Cozumel International Airport
14.5miCancún International Airport
22.9miItzam
Cuisines
Ambiances
El Carrito
Cuisines
Alberca
Cuisines
Ambiances
Che Che
Cuisines
Ambiances
El Changarro
Cuisines
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Steam room
Beach
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Free toiletries
Activities
Beach
Cooking class
Diving
Tour or class about local culture
Water sports facilities on site
Bathroom
Bathrobe
Free toiletries
Private Bathroom
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Entertainment & Family Services
Kids' club
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Outdoors
Beachfront
Outdoor fireplace
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Safety & security
24-hour security
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Couples' massage
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Kids' pool
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Airport shuttle
Car rental
Shuttle service
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
From 01:00
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
Carretera Cancún - Playa Del Carmen Sm 12 Mz 5 Lt 1-5, Riviera Maya, 77580, QR, Mexico
13.7mi from current hotel
Very Good
436 reviews
From
Manzana 20 Lote 1-1 Unidad 26 Region 3, Puerto Morelos, 77580, QR, Mexico
9.5mi from current hotel
Very Good
243 reviews
From
Ruta De Los Cenotes Km 16.5, Puerto Morelos, 77580, QR, Mexico
11.8mi from current hotel
Excellent
86 reviews
From
Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, 77580, QR, Mexico
5mi from current hotel
Very Good
269 reviews
From
Carretera Cancun Playa Del Carmen Km 45 Muchim 77710 Solidaridad Quintana Roo, Puerto Morelos, 77710, QR, Mexico
6.2mi from current hotel
Very Good
1,001 reviews
From
Carretera Pto. Morelos, Km. 27.5 S.M. 12 Mza. 41 Sm 12, Puerto Morelos, 77580, QR, Mexico
15.3mi from current hotel
Very Good
148 reviews
From
Av. Rafael Melgar Lote 5 Mza 2 Smza 1, Puerto Morelos, 77580, QR, Mexico
11.1mi from current hotel
Good
505 reviews
From
Carretera Cancun-Puerto Morelos, Km 27.5 Manz. 37 Super Manz 12, Puerto Morelos, 77580, QR, Mexico
15.5mi from current hotel
Pleasant
2 reviews
From
Carretera Cancun-Puerto Morelos, Puerto Morelos, 77580, QR, Mexico
15.1mi from current hotel
Very Good
42 reviews
From
Featured hotels
Featured hotels
Cities nearby
Popular cities