Loved the location. Set in a beautiful historical village. Very friendly staff. Shame our balcony view room was impeded by an ugly building across the road. Also, the restaurant wasn’t open so very limited dining options in the village.

Great small town, hotel was 5 star quality, food and staff great! If you ever need a chef for a season sign me in ☺️

No kettle to make a tea or coffee

I loved everything. People were amazing, helpful locations , and the views out of this world🌎

Nothing

The room was great! Ampel Space for me and my two boys.

Buses are every hour. Serving staff in the evening were rather under pressure sometimes.

All very good. Nice room, high standard. Good food. Friendly, accommodating staff.

View from our room (junior suite) was nothing like that suggested by the website.

food was excellent / female staff was positive and good

gentleman /servant was not customer focused . Forgot things was almost annoyed ..that you asked something

Very friendly staff, nice restaurant and cozy rooms

Breakfast could be with more food

Hotel is fine and good room. Clean and bed are very good. Breakfast was very good and fast service ! In front of Hotel you find 2 bus service so you can travel to Locarno or other way.

Welcome was a little strong. He has no time and I must fill paper (I think the Hotel have all information normaly) and he copy my ID and I must wrote my ID NR. again. Later contact with staff was very friendly and helpfull. The reception is very little and you must stay offside and in same time it's also a seller corner for souvenirs. Perhaps it's possible to have a bigger reception ? // In the night you have the bell from the curch all time so close windows or someting.

the friendliness of the staff. the view from our room.

Nice view from the hotel. Good restaurant in the hotel.

The room was hot. There was a fan available.