The room was nice

Could have been cleaner, majority of staff were not very friendly, would almost act as if you weren’t there and continue speaking to coworkers before acknowledging you, shower needed to be cleaner, pool area was also not very nice, seemed like everyone staying at hotel was on main floor and it was a bit noisy all day and decently late.

Rooms were clean, staff was very friendly, hallways were clean and there was plenty of space to sit at the breakfast area

Breakfast was good, just not many choices. They had the normal cereals, fruits, and bagels. The hot food was eggs and sausage. Wished their would have been a few more options but what was there was good.

It was a very nice room and was as described. It was clean and the staff was friendly. Also I accidentally booked the date in the wrong month and desperately needed the room for the following day. The hotel worked with me and booking.com and helped me avoid huge fees. Thanks so much!!!

It was clean and quiet. The pool/hot tub was amazing. The staff were very polite and helpful. Will definitely book another weekend there

The only thing I didn't like was the elevator sounded like you would get stuck in it. Wasn't a smooth ride at all. We were on the 3rd floor.

Excellent value, beautiful facilities, easy booking. Breakfast in am. Little snack and essential store by desk. Everyone was wonderful from housekeeping to desk staff to maintenance and manager.

Wish plunger was in bathroom for delicate situations without having to call Maintenance

The breakfast was standard fare for free continental breakfasts at hotels. There was a heavy snowstorm the previous night and the person who typically prepared breakfast was not able to get to work due to road conditions. However, the manager on duty worked diligently to make sure that everyone had breakfast available to them in a timely manner.

There was a constant music beat that I could hear throughout both nights of my stay. It was not enough to keep me awake but it was a little annoying while trying to read and work quietly in my room. It might have been a guest somewhere but I wasn't sure. It was not enough of an annoyance to warrant a complaint to the front desk.

The staff was marvelous. Alec at the front desk was a charmer. The woman who made and served breakfast was also very nice friendly and helpful. The place itself is in need of redecoration, which is apparently coming soon. Overall our stay was convenient comfortable and pleasant. The staff made any minor annoyances a non issue. Being around friendly people who understand that their job is to take care of us travelers, makes all the difference.

Décor

Place was friendly and room was clean

Pool was not working when we arrived, they got it working but area was dirty. Breakfast was very poor.

Very nice and loved the area it was in.

Our room still had trash in it from the previous guests, but other than that it was not too bad. I wish breakfast had more options but overall we enjoyed the stay.

Everything was great but the bed was not so good. It seemed to slant toward the foot. Really liked the design and use of the space. High end design and no awful pictures on the wall.

The bed. The lighting in the bathroom was way too bright!