This hotel is super clean and very nice! We loved our room as it was large and very comfortable. Unfortunately the staff at the front desk while checking in and checking out were super rude. Both women upon check in and checking out were so cold and incredibly short. I had to ask about parking and the one that checked us in gave us the weekend times for breakfast when we were there on a weekday so we missed it. Then the woman at check out gave me some long speech about how they don’t have FREE coffee after 9am and now I had to pay for it. When all I asked was coffee over along with breakfast. I would have loved the stay at this hotel but the staff was so rude I’m not sure I would go back. Really unfortunate cause our favorite restaurant is right across the street!

Loved the lights that lit the ramp up next to the property. Loved the salt water pool. The breakfast was fantastic and had gluten free options for myself and my wife. The staff was very friendly. The rooms were clean. Very pleased with the location-next to great restaurants and shopping-within walking distance. Parking structure attached for secure parking. It was great.

I did it like that the parking ramp was $10 per night-only because it wasn't advertised before we got there. It was still nice to use the parking ramp, but for the price of the room, I think the parking should be included prior to check in.

Very clean, neat, modern. Nicely decorated Good breakfast

We were told at checkin that there was an additional $10 parking fee. Caught us by surprise. Didn’t see anything on the website about that. We found out the next morning, we could have parked in the shopping parking lot across the street for free. I felt a little bit like we were tricked into the extra $10 fee I wish the price of the hotel would be increased by the $10 instead of catching us by surprise at the time of check in. Cost would be the same but wouldn’t be caught off guard.

I read a bad review and almost didn't book here. I'm so glad I took the chance. Sure, there are expensive waters in your room, but there is water offered at breakfast as well as drinking fountains. Speaking of, the breakfast was satisfactory for the style, higher quality than other hotels "free" breakfasts. While sad there was no hot tub, the saltwater pool was quite nice and the gym looked quality.

Great location! Close to restaurants, Walmart, the mall. All walking distance or a short 1 min car ride. Very convenient with kids. Hotel was very clean. Breakfast was delicious!

The pool. Lots of complaints. Sadly I would’ve went down with my two year old but I heard the humidity and the chlorine smell and how chlorine quantity was unbelievable. They could only swim for about 15 minutes . This would be my only complaint and it would be the perfect hotel if this was worked on

The property was clean, spacious, and had all the amenities we could ask for. The staff was always kind, friendly and eager to help. The parking garage was very convenient and it was great that breakfast was included.

The eggs for the breakfast buffet were the powdered kind and while I know they are easier to prepare, in light of knowing just how bad processed food is, I think real eggs are always the better option.

Very nice and clean. Breakfast was included in the price and it was varied to accommodate different tastes, including gluten free bread.

I wish hotel prices per night were a bit less expensive. They only do house keeping every other day.. Whereas I understand about being conscious of environmental impact, I'm not sure why prices are still so high per night considering the hotel is now saving money on staff and cleaning etc.

Friendly helpful staff easy access to restaurants etc.

I did not like that i did not have a blackout shade on my window and only a transparent shade. I was situated across from the inside parking lot with glaring lights and garbage truck that came in the middle of hte night. Very bright in my room could not believe there were not black out shade to pull down.

The location was easy to get to and had tons of free parking available just across the street. Definitely easy on and off for the highway. The staff was amazing! They were super helpful and friendly. The room and hotel as a whole was one of the cleanest I've ever gotten. This was my first time staying at a Hyatt, but it won't be the last!

The breakfast was alright, and the variety was okay. There were waffles, fruit options, and such - normal hotel breakfast items - but the buffet-style containers made most of it unappealing, especially as the fruit was mostly juice by 7:30/8:00am when I got there. (Maybe that was intentional?)

The facility has ample parking. It also provided complimentary breakfast. We also like to option to not needing housekeeping service which reduces cost and water usage.

If the room were to equip with couple drinking glasses or cups, it will be useful. Also, there were two bottles of water that marked with $6 each. Even if I were to pay premium for the water, I would question how long that water have been in the room.