The staff was so welcoming and helpful. Breakfast was wonderful and prepared by such a dedicated and hard working employee. Great location in the town of Franklin. Clean and such a nice place to stay.

Such a beautiful mountain area. Although this hotel is located at a very high elevation, the rooms do not have a nice view. That was disappointing.

The hotel appeared new and is very clean. We had a fast, friendly and easy check in. Our room was outfitted with everything we could want, a comfy bed, mini ‘fridge, microwave, writing desk, television and Neutrogena bath amenities. Our room was quiet and the temperature easily controlled. Breakfast was from 6-10 am and contained many choices including healthy and otherwise. I would return without a doubt when in Franklin NC.

The swimming pool had a cover on it and a sign stating it was closed for the season.

The complimentary breakfast was different each day.

The bed wasn't as comfortable as I've experienced at other hotels. There was no good lighting to be able to utilize for writing or getting ready. No additional mirror except by bathroom. This made it hard with multiple females getting ready at the same time.

Great value for a king size and comfortable bed. Bathroom was clean and updated. Stayed 2 nights. Friendly helpful staff. Great Continental breakfast that changed with some variety over the 2 days. Breakfast hours 6am-10am. Weekday stay was not busy. Swimming pool out of commission for the summer 2023 (covered up).

Swimming pool out of commission for the summer 2023 (covered up). Didn't know this until after we booked. Families with kids may be disappointed.

Very good, and clean and well balanced and that’s one of the reasons we choose to stay there because that saves us the price of a meal included in our room price. And with the economy the way it is it makes a big difference and always depend on the cleanliness of the rooms here .

Coffee, eggs and waffles

From the get-go the desk staff was cordial and helpful; the breakfast staff was friendly and seemed to care about the job of preparing breakfast for all us travelers.

Our room felt cool & damp no matter how we set the AC.

Very clean and updated! Passed my picky tests! Bathrooms were immaculate and modern, cozy rooms. I was very pleased it was so nice and it was such a great price, I was bracing for not so nice. The icing on the cake was the free breakfast with tons of options for the whole family.

Delicious breakfast buffet. Room was recently renovated and was very clean. Quiet neighborhood.

There was a problem with the key card system. The poor girl checking us in was very apologetic and got us into our room as quickly as possible.

convenient location , easy and quick check In, clean room, & super comfy bed

the only issues we experienced was that the air conditioning wouldn’t keep the room cooled and we tried to get it to stay running but it wouldn’t, it just off and on , it was a bit hard to sleep , and the shower water didn’t get quite hot enough, but overall it was a great stay.

The breakfast was great! Every morning we have a different meat.

I think the rooms need updated. Plus additional lighting is needed. The room felt too dark.