Location was excellent. Room cleanliness too. Check-in and check-out was fast. Hotel has parking facilities on first come first served.

Shower cubicle was quite small. Dinner offered was only buffet type.

Rooms were well appointed and the views were incredible from the small balcony. Enjoyed the ability to close off the bedroom from the rest of the suite when desired. Staff was friendly and helpful.

The food was the worst food we ate during our entire 3 week vacation. The dinner was served tepid and had zero flavor. The breakfast was minimally better, but I would highly recommend eating elsewhere while staying at this property.

The customer service was top, special shoutout to the Chef Claudio and our waiter Mattia who made our experience what it was. We were in a group of 8 and ate at the restaurant every morning and evening, and would return again for the experience with Claudio and Mattia! I would highly recommend their managers take very good care of these staff members, as they were exceptional throughout our entire stay!

Unfortunately the spa was broken during our stay, and this was actually half the reason we booked this hotel!

We stayed in a spacious room designed for four people, featuring two standard beds and one sofa bed. The room had two large windows overlooking Lake Misurina, offering absolutely spectacular views—waking up to that scenery was unforgettable. The breakfast buffet was truly world-class, with a wide selection and high-quality offerings that exceeded our expectations. The only minor drawback was the sofa bed, which was a bit too soft for comfortable sleep. Otherwise, the room and amenities were excellent, and the location couldn’t be more picturesque.

However, the sofa bed was too soft to sleep comfortably, and the front desk operations felt outdated—they still relied on paper copies for check-in and other procedures, which slowed things down a bit. A system upgrade would definitely enhance the guest experience.

Location was very nice.

The room was so plain. For the price I think they could put more effort into decorating. It was so bare and boring. Also when leaving I was unaware I needed to pay a tourist tax. The front desk called me a few hours after I had already left telling me I need to come back to pay the small bill. I told her I’m not driving back hours to do so and they can send me the bill some other way. At first she was acting like this was not possible but eventually she agreed to email me an invoice. I do not appreciate her initially pretending that I HAVE to drive back to pay the tax when all she had to do was email me a link to pay.

Ideally situated on the lake Misurina.

The rate was quite expensive.

Was in a great location and the breakfast included was good as there wasn’t many other breakfast options around.

Very nice staff, our room way enormous, more like an apartment. The location is great too if you want to visit Tre cime di Lavaredo or Sorapis lake. The lake Misurina is right in front of the Hotel and nice too. Breakfast and dinner was tasty

The restaurant was a bit pricy, but the hotel is in walking distance to some other nice reataurants. We started early in the morning and requested a breakfast bag, which was a little poorly equipped. But nice that they gave us something at all! The blankets on the bed were incredibly warm.

Rooms were spacious and comfortable. Breakfast buffet food selection was excellent paired with a great view looking out over the lake in the dining area.

Wished breakfast hours had started earlier (to cater to early morning reservations up Tre Cime). Parking a little difficult - free ones on the property are limited and first come first served - otherwise 10 euros a night to use their garage facility. Possible option of free overnight parking infront of the shops outside the hotel but that is only after 8pm.

1. Beautiful view 2. Spacious room 3. Kind reception staff

1. Restaurant manager 2. Swimming pool using time ( very limited )