The property is located in the middle of town, you can walk to the pub, restaurants, laundry, etc. The staff met us downstairs and showed us to our room, was very welcoming and made sure we were able and welcome to contact him should anything go wrong. There was a simple mishap with the electrics and we were able to contact him and he had it sorted within the hour. Very good service and hospitality. The room was huge and everything was very clean. Lovely to stay here.

There were quite a lot of stairs in the property, not really accessibility friendly.

My short stay was really great at Caithness Inn. I was warmly welcomed at the lobby by the hotel staff. The hotel was exceptionally clean and had great facilities. There were generous amount of tea and coffee available throughout my stay. The location is fantastic as it is close to Wick station which was helpful when travelling to other parts of the Highland. It was very clean and comfortable. Will stay again and recommend to others!

Historical small town, perhaps others might be attracted to.

Lovely big room and a good bathroom. The guy of the check-in was very friendly. He helped us out by carrying our motorgear.

The guy from the told us that we could park our motorbikes close to the hostel on the pavement. Shame enough a policeman came the other morning and told us that that was not allowed. Ticket £60.00. The policeman told us that he informed the guy from the Hostel many times, so he should have know. Don't think we getting the £60.00 each back.

The staff were very friendly and welcoming. I can see that the place has been newly refurbished and everything was really clean including the bathroom, which also had toiletries such as shampoo and body wash. The rooms also had tea and coffee which I thought was value for money. The location was good as I needed to travel around the Wick area.

Nothing.

I had a pleasant stay at the Caithness Inn, it was clean and tidy, staff were friendly and Salman was very welcoming and made me feel right at home. Place has been newly decorated so rooms were very clean. Even though they don’t serve breakfast, they have good options for lunch and drinks nearby. They even offer 10% off at nearby takeaways.

Nothing

The man at reception could not have been more friendly and welcoming. It made a very positive initial impression. He arranged a taxi for me when I left.

The hotel is wrongly listed as 4 stars, even on Google maps, which is the reason for most of the negative reviews. It is a good 2-star hotel.

We rented a car in Edinburgh and arrived at night. At first we couldn't find the place, and it looked dangerous in the dark! :) It was actually perfectly fine on the main street which is pedestrian only (or is supposed to be :)! Our host was exceptionally nice. The public, free parking was literally behind the building across the street. We had the garrett room #7 which had the best view (not the harbor view which is probably also nice). It felt a bit "Hunchback of Notre Dame"-like, which we loved.

We were there for the weekend, and the high street is where people go out to eat and drink and get a bit rowdy. But we were cozy upstairs in our garret.

I have been to a lot of hotels in a lot of cities, and i can say that this stay is the one i have enjoyed most in a lot of years. The room is spatious, the beds are nice and the facility's are clean. But what made this stay the most memorable is the hostess. On arrival we got a coffee and were greated with the utmost warmness. I cant quite remember the name of the lady. But in case you're reading this: thanks again for the good care and compassion. There should be more people like you in the world.

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Very comfy, clean, quiet room with great view over harbour. Centrally located in heart of the town with plenty of food options nearby. Handy for public transport, 5mins to train station & couple of minutes to bus stops.

Entrance and hallway in need of renovation and/or deep clean. Bit difficult to find initially as no obvious signage for it.

The staff were really friendly and helpful. The room was on the top floor with great views of the harbour, bridge and river. It was clean and tidy, and the shower pressure was fantastic.

Plug point could be a little closer to the kettle.